Jason Shute
Darlington,Durham
Summary
Accomplished professional with expertise in profit and loss management, stakeholder management, and performance monitoring. Demonstrates strong communication and organisational ability, excelling in customer relationship management and financial reporting. Proven track record in implementing continuous improvement initiatives to drive business success. Committed to leading a team to optimise strategic growth and operational excellence.
Overview
25
25
years of professional experience
Work History
Regional operations manager
European tyre enterprise limited Group Companies
Field Base , Nation wide
03.2013 - Current
- Handled escalated customer complaints swiftly and professionally.
- Maintained health and safety standards across all regional branches.
- Influenced revenue growth through innovative sales strategies and tactics.
- Devised strategic business plans and ensured their successful execution.
- Implemented effective risk management strategies to mitigate potential issues.
- Ensured seamless transition during mergers and acquisitions by managing change effectively.
- Coordinated cross-functional team collaborations for project completion on schedule.
Retail Centre Manager
Kwik -Fit
09.2000 - 03.2013
- Front of house highly motivated results driven
- Conducted regular audits for maintaining high standards of cleanliness and safety.
- Streamlined procedures with team collaboration resulting in improved efficiency.
- Assisted in recruitment process to secure highly-skilled workforce.
- Oversaw all administrative tasks for efficient centre management.
- Fostered a positive working environment through effective leadership techniques.
- Developed strategies, leading to better service delivery.
- Delivered excellent service standards attracting more users to the centre.
- Ensured compliance with health and safety regulations creating safer workplace.
- Attended management meetings to develop new initiatives for centre.
- Supervised and trained staff to complete projects and tasks for centre.
- Supervised daily activities and performance of up to 6 regular employees.
- Formulated financial statements to examine revenue.
Education
City and Guilds Level 1 & 2 - Mechanics
Derby College
DerbySkills
- Profit and loss management
- Stakeholder management
- Performance monitoring
- Strong communication
- Organisational ability
- Customer relationship management
- Financial reporting
- Continuous Improvement implementation
- Quality assurance implementation
- Workforce scheduling
- Staff recruitment
- Regulatory compliance
Timeline
Regional operations manager
European tyre enterprise limited Group Companies
03.2013 - Current
Retail Centre Manager
Kwik -Fit
09.2000 - 03.2013
City and Guilds Level 1 & 2 - Mechanics
Derby College
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