Jason Phillimore

• Oversaw all site health and safety measures.
• Conducted regular health and safety audits, implementing recommendations to uphold safety standards.
• Managed day-to-day operations of office spaces to ensure a functional, clean, and professional environment.
• Managed day-to-day communication with maintenance contractors and service providers, acting as principal site contact.
• Acted as primary contact for site-related activities, ensuring effective communication and management.
• Responded to emergencies by coordinating appropriate resources and services to keep everyone safe.
• Managed security measures to protect site assets and personnel.
• Planned and ad hoc maintenance for the site and company vehicles
• Arranging contractors, issueing Permit to works and ensuring RAMS are correct.
• Coordinated with approved suppliers to source agency staff for various roles.
• Monitored staffing requirements to maintain optimal workforce levels.
• Prepared monthly and yearly management reports to present key facility statistics.
• Analysed facility-related expenditures and reported findings to inform cost management strategies.
• Conducted training sessions for all team members to enhance skills and performance.
• Engaged daily with customers to address inquiries and provide effective support.
• Efficent route planning for the delivery vehicles.
• Updated and maintained accurate records of facility operations, ensuring ready access to information.

• Directed staff recruitment and training, building a highly skilled and motivated operations team.
• Optimised resource allocation, ensuring maximum productivity and minimal downtime.
• Addressed customer complaints and queries promptly, maintaining high levels of customer satisfaction.
• Led cross-functional teams in project execution, delivering projects on time and within budget.
• Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
• Supported employee morale and well-being by developing positive practices centred on career development and individual job satisfaction.
• Collaborated with HR to manage employee relations issues, promoting a positive work environment.
• Conducted risk assessments, mitigating potential issues before they impacted business operations.
• Monitored staff performance and developed improvement plans.
• Facilitated continuous improvement initiatives, encouraging innovation and excellence in operations.
• Collaborated with sales and marketing teams to align operational capabilities with customer demands.
• Advised senior management on facilities needs and delivered ongoing operational support.

• Oversee transportation of goods to customers and collections from local suppliers.
• Directed delivery routing to optimise cost efficiency and ensure timely arrivals.
• Negotiate contracts and prices to include Fuel, vehicle maintenance and shipping.
• Oversaw transport team compliance with legal regulations to maintain operational integrity.
• Trained and mentored employees to maximise team performance.
• Promoted a safe working environment by implementing regulatory standards, policies and guidelines.
• Resolved customer concerns and escalated major issues to enhance service quality.

I enlisted in the British Army straight from school and qualified as a Communications signaller. I went on to serve in Germany working within a Nuclear Missile regiment which disbanded in 1992 i was retained as a surface to air missile operator and returned to England.I have served two tours of Northern Ireland.