Jason Murphy
Retired Police Officer
Dromore, County Down
Summary
Experienced leader with 30 years of experience in policing and public service. Excellent reputation for resolving problems and improving public confidence.
Enthusiastic manager, eager to contribute to team success through hard work, attention to detail and excellent organisational skills. Clear understanding of the needs of the public and developed a strong reputation for service excellence.
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
With a career built on integrity, I bring excellent communication skills and good judgment.
I hold a full driving licence, including B1, C1, D1, BE and C1E classifications. I have previous experience of driving a range of police vehicles and have been pursuit trained.
Overview
30
30
years of professional experience
Work History
Head of Major Investigations
Police Service of Northern Ireland
Belfast
10.2017 - 01.2022
- Led internal reform to improve efficiency and productivity.
- Developed, led and implemented fleet review, focused on fleet distribution planning, effectiveness and efficiency
- Identified issues, analyzed information and provided solutions to problems.
- Used coordination and planning skills to achieve results according to schedule.
- Resolved problems, improved operations and provided exceptional service.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Offered friendly, confidential and efficient service to the public, handling challenging situations with ease.
- Increased public confidence by resolving issues.
- Maintained energy and enthusiasm in fast-paced environment.
- Actively listened to the public, handled concerns quickly and escalated major issues.
Operations Manager
Police Service of Northern Ireland
Banbridge
08.2013 - 10.2017
- Managed diverse vehicle fleet, including recall processes for retro-fitting of upgrades
- Led multi-disciplinary team, focused on improving public understanding and confidence.
- Collaborated with team members to achieve objectives
- Worked with stakeholders to understand needs and provide excellent service.
- Developed and maintained courteous and effective working relationships.
- Increased public and stakeholder satisfaction by resolving issues.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Implemented process improvement to shape organisational culture, and optimise procedures for greater effectiveness
- Identified procedure or process changes required to improve performance and productivity.
- Introduced new methods, practices and systems to reduce resource wastage.
- Reviewed operational reports to understand trends and opportunities.
- Managed significant annual budgets and multi-disciplinary workforce
- Directed initiatives to improve work environment, culture and overall strategy.
- Partnered with stakeholders to effectively manage budgets.
- Led improvement initiatives to advance operational efficiencies.
- Planned and resourced personnel and logistics for operations.
- Formulated processes to reduce downtime and financial loss.
Education
No Degree - 9 GCSE Passes (Grade A-C)
Croesyceiliog Comprehensive School
Cwmbran, Wales 04.2001 -
Skills
Cost reduction strategies
Risk analysis and management
Work flow planning
Project planning and development
Staff Management
Superb time management skills
Logistics Management
Data analysis
Budgeting
Report generation
Cross-functional communications
Complex problems analysis
Risk management
Business planning
Employee relations and conflict resolution
Strategic partnerships
Operations management
Unsurpassed work ethic
Negotiation
Cost reduction and containment
Natural leader
Current Position
Having spent 30 years within policing, I retired in January. I am currently enjoying retired life, but at only 49 years of age, I feel I still have plenty to give. I am looking for an opportunity which is completely different to my previous career - somewhere that I can learn new skills, meet new people and deliver service excellence.
Upon looking at my previous background, you may rightly wonder why I am applying for this specific role. The reason I am applying is because the role looks varied and interesting, appears to offer something different every day and appears to rely heavily on personal responsibility. I believe that my background and personal values are really transferable, particularly as I have spent the past 30 years developing public (customer) confidence and trust.
Timeline
Head of Major Investigations
Police Service of Northern Ireland
10.2017 - 01.2022
Operations Manager
Police Service of Northern Ireland
08.2013 - 10.2017
No Degree - 9 GCSE Passes (Grade A-C)
Croesyceiliog Comprehensive School
04.2001 -