Jason Marques Jardim
Southamp
Summary
Dynamic and adaptable professional with a strong foundation in communication, creativity, and critical thinking. Demonstrates exceptional customer service skills and decision-making abilities, supported by a solid understanding of inventory control and risk assessment. First-aid certified, with a commitment to enhancing interpersonal communication and fostering collaborative environments.
Overview
7
7
years of professional experience
4035
4035
years of post-secondary education
Work History
Store Manager
Evapo
12.2023 - Current
- Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
- Enforced service standards to maintain establishment reputation for excellence.
- Directed retail and wholesale operations, scrutinising and improving existing processes to boost efficiency.
- Developed a team-oriented environment by implementing effective leadership strategies.
- Maintained an organised stock room for easy accessibility of goods.
- Managed staff rosters, ensuring adequate coverage during peak times.
Duty manager
Greggs Bakery
12.2023 - 11.2024
- Executed emergency response protocols for safe, secure and compliant environment.
- Promoted a safe working environment by enforcing health and safety regulations strictly.
- Identified areas of improvement through regular performance assessments of staff members.
- Maximized profitability through waste control measures and efficient use of resources.
- Handled customer complaints promptly, ensuring satisfaction and return visits.
- Collaborated closely with kitchen staff to meet demands during busy periods effectively.
- Managed daily bakery operations, ensuring smooth workflow.
Store manager
Capital Cash/ Cash Converters
11.2021 - 12.2023
- Company Overview: Cash Converters is a Pawnbroking business that lends money at high interest rates in exchange for collateral such as jewellery, electronic items, or anything else that is judged to have a resale value
- Commended for outstanding ability to train and motivate employees to achieve sales goals
- Prepared time-sensitive information, handled large amounts of money, assisted customers with new loans
- Organize and clean as well as audit our inventory
- Maintained and grew client database by meeting customer's expectations
- Inspecting diamonds and gold, identifying different types of diamonds and gold
- Cash Converters is a Pawnbroking business that lends money at high interest rates in exchange for collateral such as jewellery, electronic items, or anything else that is judged to have a resale value
Supervisor / Lead Bartender
Platinum Recruitment Consultancy
08.2020 - 11.2021
- Company Overview: Moonraker is small local pub that focuses on providing great service for their regular customers
- Overseeing the cleanliness of staff and the physical bar area and paying attention to possible health hazards and regulation violations
- Knowledge of alcohol and service laws and the confidence to enforce them
- Good understanding of cash handling and till operation
- Managed closing and opening duties, including counting bar drawers and server deposits
- In charge of locking up the bar and setting the alarms while ensure the cleanliness of bar
- Moonraker is small local pub that focuses on providing great service for their regular customers
Team leader/ Bartender/ Waiter
Platinum Recruitment Consultancy
05.2019 - 08.2020
- Company Overview: Platinum Recruitment is hospitality and catering recruitment agency, specialising in the supply of top industry professionals into the Event and Hospitality market
- Provide the perfect service experience for every Guest
- Apply positive suggestive sales approach to guide Guests
- Excellent organisation skills to ensure that the team and event have all the necessary equipment
- Must know all food liquor, beer, wine and retail offered
- Platinum Recruitment is hospitality and catering recruitment agency, specialising in the supply of top industry professionals into the Event and Hospitality market
Team Leader/ Fundraiser
Home Fundraising
02.2018 - 05.2019
- Company Overview: Home Fundraising is an international Award winning and market leading face-to-face fundraising company employing over 1500 fundraisers across the UK
- Spoken communication skills when interacting with clients
- Develop strategies to encourage new or increased contributions
- Establish fundraising or participation goals for special events or specified time periods
- Coordinate transportation or delivery of materials, supplies, or donations for fundraising events
- Home Fundraising is an international Award winning and market leading face-to-face fundraising company employing over 1500 fundraisers across the UK
Education
BA (Hons) - Event Management
Solent University
Southampton 09.2018 - 08.2021
A-Level - Business D, Theatre D, Applied I.T. Merit
St Wilfrid's Catholic School
Crawley08.2015
GCSE - Business B, Mathematics B, Drama B, Spanish B, English C, Science C, Enterprise C
St Wilfrid's Catholic School
Crawley2014
Skills
Adaptability
Communication
Creativity
Critical Thinking
Customer Service
Decision Making
Interpersonal Communication
Inventory control
Risk Assessment
First-aid certified
Languages
Portuguese
Spanish
References
References available upon request.
Timeline
Store Manager
Evapo
12.2023 - Current
Duty manager
Greggs Bakery
12.2023 - 11.2024
Store manager
Capital Cash/ Cash Converters
11.2021 - 12.2023
Supervisor / Lead Bartender
Platinum Recruitment Consultancy
08.2020 - 11.2021
Team leader/ Bartender/ Waiter
Platinum Recruitment Consultancy
05.2019 - 08.2020
BA (Hons) - Event Management
Solent University
09.2018 - 08.2021
Team Leader/ Fundraiser
Home Fundraising
02.2018 - 05.2019
A-Level - Business D, Theatre D, Applied I.T. Merit
St Wilfrid's Catholic School
GCSE - Business B, Mathematics B, Drama B, Spanish B, English C, Science C, Enterprise C
St Wilfrid's Catholic School
Similar Profiles
SANTOSH D KALALSANTOSH D KALAL
Store Manager at ManegerStore Manager at Maneger
MD Rakibul IslamMD Rakibul Islam
Store Manager at OZMART 24 SUPERStore Manager at OZMART 24 SUPER
Robert DrysdaleRobert Drysdale
Store Manager at Rogers Communications Inc.Store Manager at Rogers Communications Inc.