Jason Lugg
Ongar,United Kingdom
Summary
Accomplished professional with extensive expertise in company management, accounts management, and staff management. Demonstrates proficiency in project management, client relations, and psychodynamic counselling. Skilled in delivering training for counselling diplomas and providing mental health support in secure environments. Adept at managing financial operations including invoicing, payroll, and cash flow forecasting. Committed to fostering positive change through effective communication and strategic planning.
Empathetic and committed to fostering mental well-being. Possesses strong communication and active listening skills, coupled with deep understanding of human psychology. Aims to facilitate positive change and emotional growth for clients.
Overview
37
37
years of professional experience
10
10
years of post-secondary education
Work history
Psychodynamic Counsellor
Private Practice
Ongar, Essex
2015.10 - Current
- Advocated on behalf of clients to facilitate a space in which clients can gain self-awareness and develop their own resources for psychological growth.
- Alleviated client stress through various therapeutic methods.
- Referred clients to additional services when necessary, broadening support network.
- Collaborated with medical professionals for comprehensive patient care.
- Managed confidential client records, ensuring privacy and security.
- Conducted initial intake assessments to establish if psychodynamic counselling is the best fit for the client's presentation.
- Ensured ethical practices at all times adhering to counselling standards.
- Assisted clients in coping with traumatic events, fostering resilience.
- Provided crisis intervention during critical moments, mitigating risk.
- Participated in professional development training for skill enhancement.
- Counselled diverse clients on mental health issues, addressing anxiety, depression, relationships, and unconscious mechanisms which may no longer be of use.
- Guided clients towards suitable external psychological and support services to broaden their support options.
Seminar Leader
Chelmsford Counselling Foundation (Essex)
2016.01 - 2017.09
- Completed B.A.C.P Accredited Counselling Diploma training at Chelmsford Counselling Foundation, then taught Diploma courses as Co-Leader, assisting in delivery, providing pastoral care, marking essays, assessing students, and updating course material for online accessibility.
- Adapted teaching style for individual learning capabilities.
- Designed engaging coursework materials to stimulate intellectual curiosity.
- Maintained detailed progress records for each student, pinpointing areas for further improvement.
- Improved academic performance through targeted tutoring sessions focused on trouble areas.
- Provided additional resources outside tutoring hours for continued self-study.
- Streamlined daily operations through accurate and efficient task execution.
- Completed assigned tasks within specified timelines, demonstrating strong time management skills.
- Assisted team members with their needs.
Honorary Psychotherapist
North Essex Partnership Trust NHS
2016.01 - 2017.07
- To provide weekly psychotherapy to non-psychosis patients in secondary mental health care. To attend weekly clinical supervision. To manage client risk with supervisor. To maintain up to date and confidential client records. To attend MDT meetings as required.
- Applied psychoanalytic techniques to enhance client self-awareness and facilitate personal growth.
- Established trusting client rapport, fostering a safe and welcoming clinical environment that encouraged open communication.
- Addressed issues of grief and loss through supportive counselling techniques.
- Collaborated with multidisciplinary teams to provide holistic care.
- Participated in multidisciplinary team meetings to discuss client care strategies.
- Collaborated with other practitioners to arrange therapeutic supervision.
- Maintained confidential client records, ensuring compliance with legal standards and safeguarding client privacy.
- Recognised and addressed patterns in client behaviours.
Bank Mental Health Support
N.H.S (South Essex Partnership Trust)
2015.01 - 2017.05
- Working in both adult secure services and Child and Adolescent Mental Health services to provide support and safety for service users with enduring mental health issues. To support the clinical team in the provision of mental health nursing and rehabilitation. To form therapeutic relationships with service users ensuring they are kept safe from themselves and others. Training for this position was completed and included a five day training in ethical restraining and safety. In this role I have had the opportunity to work with people with both neurosis and psychoses which has been an education in itself.
Counsellor
Chelmsford Counselling Foundation (Essex)
2013.01 - 2015.08
- In this role I provide psychodynamic counselling for adults. I am responsible for managing my own caseload, client finances, client assessments and writing confidential client reports. I see a diverse range of clients with a diverse range of presenting issues from anxiety to self harm/suicide attempts. Providing a highly empathic and professional containing frame, I facilitate a confidential, safe and holding environment where often deep and painful emotions can be worked through. Working with both brief focused and open ended counselling. (Currently 300 face to face Supervised Client Hours achieved).
Company Director
All Aspects Glass & Glazing (London)
1992.01 - 2014.01
- After leaving the I.T. industry I started to work in what was then the family business. In this position I worked within the construction industry and worked my way up from a trainee position to being a director some fifteen years ago. As a director I was responsible for the management of the business on a daily basis including managing the accounts and payroll, contract management, customer liaison, managing employees and sales. In this position I have been fortunate enough to liaise with people at all levels from the construction level to architect and director level.
- Achieved sustainable growth by fostering an inclusive work culture.
- Implemented technology upgrades, modernising internal workflows and systems.
- Executed new policies for significant risk reduction within the organisation.
- Drove business growth with strategic planning and forecasting.
- Negotiated contracts to secure favourable terms for the company.
- Delivered training programmes enhancing employee skillsets.
- Monitored budget to meet sales and revenue targets.
- Developed professional relationships with business partners, shareholders and authorities to establish trust, rapport and reliability.
- Certified company met relevant legal and regulatory requirements.
Analyst Computer Programmer
Marché Computer Services
1989.01 - 1991.01
- As analyst programmer I was responsible for designing, writing and maintaining business applications in various computer languages. Having an in-depth knowledge of I.T and applications is something which I have continued personally, still writing computer/mobile apps for fun.
- Enhanced decision-making by analysing complex data sets.
- Facilitated client meetings to discuss and interpret analysis findings.
- Utilised SQL programming tasks to manage large databases efficiently.
- Employed best coding practices, enhancing overall code quality throughout the team's projects.
- Developed custom software solutions using C++ programming language.
- Produced clean, error-free code in line with internal quality standards.
- Adapted current software platforms to incorporate new functionality or improve security.
Education
Diploma - Psychodynamic Counselling (B.A.C.P accredited Course.)
Chelmsford Counselling Foundation
Essex 2012.09 - 2015.04
Diploma - Counselling Skills
Chelmsford Counselling Foundation
Essex 2012.01 - 2013.01
Certificate - Counselling Skills
Chelmsford Counselling Foundation
Essex 2011.01 - 2012.01
Exploring Psychology
The Open University
2012.01 - 2012.01
Introducing the Social Sciences
The Open University
2011.01 - 2011.01
M358 Relational Databases
The Open University
2004.01 - 2004.01
MT262 Putting Computer Systems To Work
The Open University
2003.01 - 2003.01
MU120 Open Mathematics
The Open University
2000.01 - 2000.01
B-TEC - COMPUTER SCIENCES
Epping Forest College of Further Education
Epping, Essex 1987.01 - 1989.01
GCSE's - Maths, English, Social Studies, Biology
YOUR UNIVERSITY / HIGH SCHOOL LOGO HERE
1984.01 - 1987.01
Skills
- The following is a non-exhaustive list of skills attained during employment which may be useful within any organisation:
- Company Management, Accounts Management including Invoicing, estimating, purchasing, account reconciliation, VAT management, Payroll (PAYE including RTTI), Debt management, Cash Flow and Forecasting, General day to day management of a company
- Staff Management (HR), Continual Assessment of Staff, Interviewing of staff, Staff Training, Termination of Staff Contracts (Written warnings through to dismissal) and Staff Welfare
- Project Management including Project Planning, Project Design using Computer Aided Design Applications, Materials Purchase and Delivery, Ensuring Time and Financial Constraints are Managed, Client Meetings, Project Completion Finalisation, Project Payment Management
- Client management and contact, ensuring clients' needs are heard and met via meetings and telephone\email support Providing a professional voice/face to the business
- Psychodynamic Counselling/Psychotherapy, Brief Focused and Long Term Counselling, Case load management, Client Finance Management, Monthly Report writing, Confidential record keeping, Client Assessment, Peer Supervision, Ensuring CPD is relevant and up to date, a thorough understanding of psychodynamic theory of personality development from early years to end of life, To facilitate a safe holding environment in which it is hoped clients feel safe to explore with the hope of facilitating positive change
- Counselling Tutor, assisting in the delivery on training materials for the Diploma in Counselling Skills (Class room based), Interviewing proposed Students, Assessing Students, Marking Essays, Writing Reports on students, providing pastoral care for students, monitoring student role-plays and interacting with students to ensure desired learning needs are met, liaising with the Head of Training to ensure the course delivery remains in-line with the organisation's direction
- Mental Health Support in a secure environment, safeguarding adults and children (using ethical restraint when required), encouraging therapeutic relationships with service users, working with Multi Disciplinary Teams to ensure care plans are adhered to and/or changed to adapt to service users needs, monitoring service users mental health for any changes, adapting to service users individual needs
- Personal time management including punctuality, honesty and transparency, I work well in a team but am also able to work alone and self-manage I am exceptionally comfortable in adapting to the needs to a team/organisation and working with management to ensure the organisational needs/directions are followed/met Having had my own business I understand what is required by an organisation, both from a management perspective and an employee perspective
INTERESTS AND ACHIEVEMENTS
I have varied interest's which include keeping fit by lifting weights and I also enjoy running when time permits. I also still enjoy, but only as a hobby, programming computers and in particular computer games and mobile apps. I find this experience both fun and highly creative which I really enjoy. I also enjoy the problem solving aspects of this., I am married with two children and really enjoy family life. It has been especially interesting learning about counselling and how elements of this can be seen in ones own family. I enjoy reading and learning.
Affiliations
- Exercise
- Computer Programming
- Creative Digital Artist
Timeline
Seminar Leader
Chelmsford Counselling Foundation (Essex)
2016.01 - 2017.09
Honorary Psychotherapist
North Essex Partnership Trust NHS
2016.01 - 2017.07
Psychodynamic Counsellor
Private Practice
2015.10 - Current
Bank Mental Health Support
N.H.S (South Essex Partnership Trust)
2015.01 - 2017.05
Counsellor
Chelmsford Counselling Foundation (Essex)
2013.01 - 2015.08
Diploma - Psychodynamic Counselling (B.A.C.P accredited Course.)
Chelmsford Counselling Foundation
2012.09 - 2015.04
Diploma - Counselling Skills
Chelmsford Counselling Foundation
2012.01 - 2013.01
Exploring Psychology
The Open University
2012.01 - 2012.01
Certificate - Counselling Skills
Chelmsford Counselling Foundation
2011.01 - 2012.01
Introducing the Social Sciences
The Open University
2011.01 - 2011.01
M358 Relational Databases
The Open University
2004.01 - 2004.01
MT262 Putting Computer Systems To Work
The Open University
2003.01 - 2003.01
MU120 Open Mathematics
The Open University
2000.01 - 2000.01
Company Director
All Aspects Glass & Glazing (London)
1992.01 - 2014.01
Analyst Computer Programmer
Marché Computer Services
1989.01 - 1991.01
B-TEC - COMPUTER SCIENCES
Epping Forest College of Further Education
1987.01 - 1989.01
GCSE's - Maths, English, Social Studies, Biology
YOUR UNIVERSITY / HIGH SCHOOL LOGO HERE
1984.01 - 1987.01