JASON Langley
Enfield,UK
Summary
Versatile professional with expertise in team leadership, facility operations, and health and safety compliance. Demonstrates strong skills in event coordination, customer service excellence, and shift operations support, complemented by proficiency in Microsoft Office applications. Adept at problem solving, time management, and maintaining building standards while ensuring energy efficiency. Skilled in first aid response, pool lifeguarding, and front-of-house reception support. Committed to delivering high-quality results in dynamic and high-pressure environments with a proactive and adaptable approach.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Senior Recreation Assistant
Southbury Leisure Centre
Enfield, Middlesex
2024.03 - Current
- Support Duty Managers with the daily operations of a busy leisure facility, ensuring smooth and efficient day-to-day running of the centre.
- Lead and support Recreation Assistant teams during shifts, delegating tasks and ensuring high operational standards are consistently maintained.
- Carry out health & safety checks and support compliance with operational procedures and safety regulations across the building.
- Maintain high standards of cleanliness, presentation, and customer experience throughout the facility.
- Provide lifeguard supervision and first aid support while ensuring customer safety at all times.
- Assist with reception duties, customer enquiries, and resolving operational issues professionally and efficiently.
- Support the coordination of staff responsibilities during busy periods, group bookings, and activities.
- Work closely with management to support building operations, including plant room awareness, meter readings, and energy-saving initiatives as part of the Energy Champion role.
- Demonstrate strong communication, leadership, teamwork, and problem-solving skills within a fast-paced operational environment.
- Trained new staff members thereby enhancing overall team performance.
- Resolved member complaints promptly ensuring high levels of customer satisfaction.
Chef / Back of House Team Member
TGI Fridays, Enfield
Enfield, Middlesex
2023.01 - 2023.12
- Worked efficiently within a fast-paced hospitality environment, maintaining high standards of food preparation, cleanliness, and teamwork.
- Demonstrated strong time management and communication skills during high-pressure service periods.
- Assisted in maintaining health & safety and hygiene standards within the kitchen environment.
- Supported team operations to ensure smooth customer service delivery.
- Previous Employment
Senior Marshall
Ground Zero Paintball Arena
Cape Town
2019.09 - 2022.12
- Assisted with the setup, coordination, and breakdown of events, group activities, and venue operations.
- Hosted parties and group sessions while ensuring excellent customer service and participant safety.
- Supervised team members and ensured operational tasks were completed efficiently during busy event days.
- Supported front-of-house operations by greeting customers, assisting with bookings, and handling customer enquiries.
- Played a key role in ensuring events and daily operations ran smoothly through effective teamwork and organisation.
- Conducted regular equipment checks, preventing failures during sessions.
- Executed daily opening and closing procedures whilst adhering to company standards.
- Trained new hires on job responsibilities, enhancing team efficiency.
Education
Completed Secondary Education (Matric) - Pure Math's, Computer Application technology's, Biology
Milnerton High School
Cape Town 2017.01 - 2022.12
Skills
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Team Leadership & Staff Support
-
Facility & Venue Operations
-
Health & Safety Compliance
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Event & Group Coordination
-
Customer Service Excellence
-
Shift Operations Support
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Building Standards & Maintenance Awareness
-
Problem Solving & Decision Making
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Front-of-House & Reception Support
-
Time Management & Organisation
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First Aid & Emergency Response
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Energy & Operational Efficiency Awareness
-
Microsoft Office, Outlook & Excel
-
Basic to Intermediate Microsoft Office Skills (Word, Excel, Outlook)
-
Confident using emails, calendars, and scheduling systems
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Strong interpersonal and communication skills
-
Comfortable working shifts, weekends, and high-pressure environments
-
Quick learner with a proactive and adaptable attitude
Certification
- NPLQ Certified Lifeguard
- Pool Plant Operation Qualification
- STA Level 2 Award in Teaching Swimming
- PADI Open Water & Advanced Diving Courses
INTERESTS
Scuba Diving, Water Sports, Photography, Cycling, Hiking, Camping, Horse Riding, Social Events & Team Activities
Timeline
Senior Recreation Assistant
Southbury Leisure Centre
2024.03 - Current
Chef / Back of House Team Member
TGI Fridays, Enfield
2023.01 - 2023.12
Senior Marshall
Ground Zero Paintball Arena
2019.09 - 2022.12
Completed Secondary Education (Matric) - Pure Math's, Computer Application technology's, Biology
Milnerton High School
2017.01 - 2022.12