Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic
Jason Howle

Jason Howle

Stoke-on-Trent,Staffordshire

Summary

A dedicated professional with an extensive NHS work history, having comprehensive knowledge of ESR and an overarching commitment to efficiency of delivery and customer satisfaction. Able to demonstrate strategic thinking whilst not losing sight of the detail. Enjoys the challenge of working with complexity in busy environments. Longstanding experience in team leadership and people management, integrating well with colleagues at all levels.

Overview

34
34
years of professional experience
2018
2018
years of post-secondary education

Work history

Head of Workforce & Employment Services

NHS Midlands & Lancs Commissioning Support Unit
Stoke-on-Trent, Staffordshire
04.2013 - Current
  • Manage a high-traffic department delivering diverse transactional People-related services to own organisation and other NHS customer organisations.


  • Establish departmental strategy prioritising quality, customer satisfaction, and responsiveness.


  • Develop and maintain productive working relationships with senior colleagues in own organisation and client organisations.


  • Lead on the implementation of additional Electronic Staff Record (ESR) functionality across customer base


  • Part of the People senior leadership team reporting directly to the Director of People



Workforce Planning and Assurance Manager

Stoke-on-Trent Primary Care Trust
Stoke-on-Trent, Staffordshire
02.2009 - 03.2013
  • Coordinated development of 5-year workforce plan for provider arm of the PCT through liaison with Heads of Service, Finance and Human Resources


  • Quality assured local NHS provider workforce plans on behalf of the commissioning arm of the PCT


  • Worked with colleagues in contract management and quality to develop a workforce assurance model for ongoing monitoring of workforce aspects of provider contracts


  • Worked with West Midlands Strategic Health Authority (WMSHA) and Deloitte to develop and implement a workforce modelling tool to support workforce planning


Chaired the WMSHA Workforce Assurance Tool Group

ESR and Workforce Information Lead

Stoke-on-Trent Primary Care Trust
Stoke-on-Trent, Staffordshire
08.2008 - 02.2009
  • Lead on the development of a new suite of workforce information reports to assist in delivery of the HR strategy and to support individual services in managing their workforce


  • Collaborated with finance colleagues to update ESR with baseline funded establishment and subsequently devised a strategy for ongoing maintenance.


  • Worked with clinicians and managers in the Intermediate Care team to develop a workforce demand model to support early discharge from Acute services into a home-based setting

Workforce Information Manager

University Hospital of North Midlands
Stoke-on-Trent, Staffordshire
12.2002 - 08.2008
  • Responsible for the production of comprehensive workforce information to support corporate and divisional requirements throughout the organisation


  • Project-managed the implementation of ESR into the organisation in 2007 coordinating key activities of colleagues from Finance, Payroll and Human Resources


  • Coordinated the submission of the 5-year workforce plan, working closely with service leads, Finance and HR colleagues to ensure the submission was realistic in terms of deliverability and affordability.


  • Developed workforce productivity and future demand models for Ophthalmology and Cancer Outpatient services

Systems and Administration Executive

Nationwide Electronic Service Network
Stoke-on-Trent, Staffordshire
07.1991 - 11.2002
  • Developed the organisation's first job management and invoicing solution and established a process and team to ensure that 50+ member organisations were able to achieve payment from high street clients for work undertaken


  • Liaised and negotiated directly with senior managers and buyers within several recognised high-street and mail order retailers of consumer electronics


  • Recruited additional member organisations to ensure that full UK geographic coverage was enhanced


  • In conjunction with the Managing Director, oversaw a year-on-year increase in activity and turnover between formation in 1991 through to 1999

Education

Post Graduate Certificate - Strategic Workforce Planning

Thames Valley University
London
/2010 - 02.2011

Bachelor of Science - Computing / Management

The Open University
National
02.1990 - 07.1995

NVQ Level 3 - Computer Studies

Cauldon College
Stoke-on-Trent
09.1986 - 06.1987

GCE Ordinary Level - English Language (B), Spanish (B), English Literature (C), Geography (C), Chemistry (C)

Trentham High School
Stoke-on-Trent

GCE Ordinary Level - Mathematics (B)

Trentham High School
Stoke-on-Trent

Skills

  • Strong focus on customer satisfaction
  • Thrive in a busy and complex work environment
  • Experience of team leadership gained over many years
  • Extensive knowledge of NHS Electronic Staff Record (ESR)
  • Strategic but also detail-orientated
  • Approachable and friendly

Affiliations

  • Reading, football (playing and watching), listening to music, grandparenting

Accomplishments

I have previously been a Microsoft Certified Professional (MCP) in Windows NT and a Comptia A+ certified PC Engineer


I passed City and Guilds 224 (Electronic Servicing) with Distinction


I was a member of Mensa for many years

References

References available upon request.

Timeline

Head of Workforce & Employment Services

NHS Midlands & Lancs Commissioning Support Unit
04.2013 - Current

Workforce Planning and Assurance Manager

Stoke-on-Trent Primary Care Trust
02.2009 - 03.2013

ESR and Workforce Information Lead

Stoke-on-Trent Primary Care Trust
08.2008 - 02.2009

Workforce Information Manager

University Hospital of North Midlands
12.2002 - 08.2008

Systems and Administration Executive

Nationwide Electronic Service Network
07.1991 - 11.2002

Bachelor of Science - Computing / Management

The Open University
02.1990 - 07.1995

NVQ Level 3 - Computer Studies

Cauldon College
09.1986 - 06.1987

Post Graduate Certificate - Strategic Workforce Planning

Thames Valley University
/2010 - 02.2011

GCE Ordinary Level - English Language (B), Spanish (B), English Literature (C), Geography (C), Chemistry (C)

Trentham High School

GCE Ordinary Level - Mathematics (B)

Trentham High School
Jason Howle