Jason Ferguson
Blackburn,Lancashire
Summary
Energetic and enthusiastic individual with a strong passion for problem solving and tackling complex challenges. Highly analytical and adaptable, with a proven ability to approach problems logically, identify effective solutions and work confidently under pressure. Experienced in both academic and professional environments, with strong communication, organisational and technical skills. Motivated by opportunities to learn, develop new skills and apply my knowledge and experience to make a positive contribution.
Overview
20
20
years of professional experience
Work History
Team Leader
National care group
Accrington
03.2025 - Current
- Manage and coordinate staff rotas, ensuring appropriate staffing levels and effective shift coverage.
- Develop, review and update individual support plans and risk assessments in line with the needs of the people we support.
- Monitor care documentation, daily records and support notes to ensure individuals are receiving the appropriate level of care and support in accordance with their needs and support plans.
- Complete regular audits and quality checks to ensure documentation is accurate, up to date and compliant with organisational policies and regulatory requirements.
- Liaise with social workers, healthcare professionals, families and other external agencies to ensure a coordinated approach to individuals’ care and wellbeing.
- Manage staff absence, including monitoring sickness, arranging cover and maintaining accurate records.
- Support payroll processes and respond to staff queries relating to wages, hours and pay.
- Provide person-centred support to vulnerable individuals, promoting independence, dignity, choice and inclusion within the community.
- Administer medication safely and in accordance with prescribed guidelines, policies and procedures.
- Order, receive, store and manage medication securely, ensuring appropriate stock levels are maintained.
- Conduct regular medication audits and maintain accurate medication records to ensure compliance and safety.
- Monitor and audit individuals’ finances, ensuring funds are managed accurately, transparently and appropriately.
- Respond promptly and professionally to queries from staff, individuals, families and other professionals.
- Act as an on-call point of contact, providing guidance and support to staff and responding effectively to emergencies and incidents.
- Manage and resolve issues arising during on-call periods, escalating concerns appropriately and ensuring the safety and wellbeing of the people supported.
- Promote a safe, supportive and empowering environment that enables individuals to live as independently as possible.
Support and Activity Worker / Senior Support and Activity Worker
Eachstep
Blackburn
01.2018 - 01.2021
- Supported individuals living with dementia to maintain their independence and dignity.
- Assisted with daily care needs, mobility, meal assistance, and medication administration.
- Engaged clients in meaningful activities to enhance their quality of life.
Customer Service Advisor
Capita
Blackburn
01.2011 - 01.2012
- Acted as the first point of contact for customer inquiries, resolving concerns and managing complaints with professionalism.
- Consistently met and exceeded individual and team performance targets.
Glass Collector
Barlife
Blackburn
01.2007 - 01.2009
- Ensured a safe and clean environment by promptly collecting glasses and broken glass pieces while maintaining dry floors.
- Cleaned and prepared collected glasses for bar staff, ensuring smooth operations.
Education
PhD - Applied Mathematics
Aston University
01-2024
MMath -
Aberystwyth University
01-2017
Skills
- IT & Computer Literacy: Highly computer literate with extensive experience using Microsoft Office packages, including Word, Excel and other Microsoft applications
- Programming & Data Analysis: Experience with programming and computational tools, including MATLAB and Python, with the ability to analyse data and apply technical solutions to complex problems
- Technical Communication: Experienced in presenting complex scientific and technical information at conferences during my PhD, adapting information effectively for different audiences
- Technical & Scientific Writing: Strong technical writing skills developed through my PhD research, including writing and publishing my doctoral research, a published research paper and contributing as a co-author to an additional publication
- Time Management & Organisation: Excellent time-management and organisational skills, developed through balancing multiple responsibilities and deadlines during my PhD and continuing to apply these skills in my current Team Leader role
- Problem Solving: Strong problem-solving and analytical skills, developed extensively throughout my PhD when addressing complex research challenges and finding effective solutions These skills are equally important in my current Team Leader role, particularly when responding to unexpected situations and resolving issues while on call
- Communication & Presentation: Confident communicating complex scientific and technical information clearly and professionally, with experience presenting my PhD research at academic conferences to diverse audiences
- Decision Making: Able to assess situations quickly, prioritise tasks and make appropriate decisions, particularly when dealing with urgent issues and emergencies in my current Team Leader role
Publications
- 1. Co-authored Paper:
- Boundary-layer flows over deforming surfaces
- Published in Physical Review Fluids, 2024.
- A study on modelling boundary-layer flows induced by deforming surfaces, with applications in polymer processing and glass manufacturing.
- 2. Submitted Paper:
- On the Linear Stability of Boundary Layer Flows Induced by the Translation of a Wavy Surface
- Investigates the stability of boundary layer flows influenced by periodic surface roughness and demonstrates the stabilizing effects of rough surfaces.
References
- Danielle, Benson, 01254 266480, Eachstep, Infirmary Road, Blackburn, BB2 3LP
- Robert, Douglas, rsd@aber.ac.uk, 01970 622826, Aberystwyth University, Department of Mathematics, Ceredigion, SY23 3BZ
- Tony, Cook, Dr., atc@aber.ac.uk, 01970 622754, Aberystwyth University, Department of Mathematics, Ceredigion, SY23 3BZ
- Nolan, Howarth, 01254 777788, Capita, Darwen India Mill, Bolton Road, Blackburn, BB3 1AE
- Paul, Griffiths, Dr., p.griffiths1@aston.ac.uk, 01121 204 4815, Aston Fluids Group, College of Engineering and Physical Sciences, Aston University
- Philip, Trevelyan, Dr., p.trevelyan@aston.ac.uk, 0121 204 4822, Aston Fluids Group, College of Engineering and Physical Sciences, Aston University
Timeline
Team Leader
National care group
03.2025 - Current
Support and Activity Worker / Senior Support and Activity Worker
Eachstep
01.2018 - 01.2021
Customer Service Advisor
Capita
01.2011 - 01.2012
Glass Collector
Barlife
01.2007 - 01.2009
PhD - Applied Mathematics
Aston University
MMath -
Aberystwyth University