Jason Craven-Fawell
Poole,Dorset
Summary
A highly successful and self motivated retail worker ,with a track record of achievement in multiple fields, giving me a easily transferrable high skill set.
I am a proven team player, possessing excellent interpersonal and communication skills, who is effective in sharing ideas and successes with team members, constantly seeking to add value by way of innovative thinking and disciplined strategic business planning.
I can demonstrate first class analytical skills, as well as the personal impact and influencing skills essential to thrive in a front line sales and customer service environment.
I place strong emphasis on compliance and sales quality excellence to ensure outstanding customer service.
Overview
3
3
years of professional experience
Work history
Delivery drive / sales
Eurocell
Poole, Dorset
2023.05 - 2023.11
- Completed daily pre-trip inspection checklists ahead of customer drop-offs, maintaining order and delivery accuracy.
- Loaded vehicles safely and efficiently, securing items to prevent damage for high-volume deliveries.
- Maximised vehicle performance by completing basic vehicle maintenance, including air pressure checks and oil changes.
- Notified management of vehicle safety concerns and issues, enabling prompt maintenance and repair.
Retail assistant
DFS
Poole, Dorset
2021.08 - 2023.05
- Delivered outstanding in-store experience through positive and attentive customer service.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
- Accurately and efficiently processed cash, cheque, card and mobile payments using POS systems.
- Performed daily store opening and closing, readying sales floor for customers and delivering stringent security measures.
- Carried out sales floor cleaning, maintaining impeccably high store presentation and hygiene standards.
- Used outstanding product knowledge, sales and customer relations skills to drive substantial profit increases.
- Worked with tireless drive and energy to maintain efficient sales operations during peak trading hours and promotional events.
Purchasing manager
We buy any car
Poole, Dorset
2020.08 - 2021.08
- Kept clear, up-to-date records of stock, components and materials.
- Maintained productive relationships with vendors.
- Negotiated cost-effective sales orders for bespoke items and seasonal goods.
- Reviewed and renegotiated key contracts.
- Organised displays to promote inventory and encourage customer purchases.
- Carried out active selling from initial customer greeting.
- Built rapport with new and existing customers, boosting client retention rate by 75%.
- Explained establishment policies to customers and offered advice on selections.
- Built rapport with customers to enhance in-store experience and provide outstanding customer service.
Education
GCSEs -
Ravensbourne
LondonSkills
I have re
- Territory management
- Customer service
- Salesforce
- Customer relations
- Sales training
- Sales goal attainment
- Relationship management
- Complex negotiations
- Presentations and proposals
- Business development
Timeline
Delivery drive / sales
Eurocell
2023.05 - 2023.11
Retail assistant
DFS
2021.08 - 2023.05
Purchasing manager
We buy any car
2020.08 - 2021.08
GCSEs -
Ravensbourne