Jason Barton
Rochford,Essex
Summary
Accomplished retail management professional with extensive expertise in showroom operations and retail space optimisation. Demonstrates proficiency in retail software, inventory control, and e-commerce platforms, ensuring seamless business performance and customer relationship management. Skilled in visual merchandising, brand promotion, and luxury goods sales, with a strong focus on team motivation and people management. Adept at logistical planning, financial reporting, and KPI analysis to drive sales target achievement. Committed to enhancing brand loyalty through innovative promotional planning and exceptional customer relations.
Overview
37
37
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Showroom Manager
Westminster Outdoor Living
Chelmsford , Essex
11.2017 - 09.2025
- Assisted customers personally during high traffic periods to ensure maximum satisfaction levels were met.
- Developed marketing strategies for increased product visibility.
- Improved showroom aesthetics through regular layout changes and updates.
- Introduced new products effectively into showroom line-up, attracting fresh clientele.
- Identified potential sales opportunities within local area market, leading to increased footfall in showroom.
- Handled inventory control with precision to prevent stock discrepancies.
- Maintained accurate records of all transactions, ensuring transparency in dealings.
- Led team meetings daily to ensure smooth operations.
- Oversaw maintenance and cleaning tasks regularly to maintain presentable showroom at all times.
- Conducted staff training sessions for enhanced sales performance.
- Encouraged upselling techniques amongst staff members leading to increase in average transaction value.
- Managed showroom operations efficiently, enhancing customer satisfaction.
- Implemented effective loss prevention measures, reducing instances of theft.
- Liaised regularly with head office to update on showroom progress.
- Resolved customer complaints in timely manner, improving overall customer experience.
- Monitored competitor activities closely, adjusting strategies as necessary for competitive advantage.
- Fostered positive working environment, resulting in higher employee morale and productivity.
- Ensured adherence to health and safety guidelines by all staff members.
- Coordinated effectively between different departments for seamless business operations.
- Educated customers about quality and value of company products.
- Communicated with staff at meetings regarding store results to help achieve team goals.
- Line managed employees by supervising training, monitoring performance and planning staff rotas.
- Coordinated with sales team to quickly and efficiently fulfill orders.
- Created merchandising plan to promote new services and products in store.
- Strived to achieve monthly, quarterly and yearly showroom sales goals.
- Used strong product knowledge and familiarity with store's promotion policies to negotiate deals with clients.
- Oversaw smooth and efficient running of showroom operations for optimal results.
- Coached underperforming employees improving their job performance significantly.
- Boosted store's reputation for excellence through meticulous upkeep, product presentation and customer service.
EBay Seller
Ebay
Rochford, Essex
02.2013 - 09.2017
- Achieved excellent seller rating with diligent attention to detail and quality assurance.
- Streamlined order fulfilment process for quicker delivery timescales.
- Created compelling item descriptions that emphasised unique features or benefits.
- Managed multiple eBay listings for optimum visibility on platform.
- Kept up-to-date with eBay policies for compliance and maximised selling opportunities.
- Handled returns professionally, offering refunds or replacements as per policy guidelines.
- Resolved disputes effectively, resulting in positive feedback from customers.
- Packaged and posted sold items efficiently, maintaining high standard of customer service.
- Initiated prompt communication with buyers regarding their orders and shipping information.
- Utilised eBay's promotional tools to highlight available products.
- Packaged and posted sold items efficiently, maintaining high standard of customer service.
- Achieved an excellent seller rating with diligent attention to detail and quality assurance.
- Managed multiple eBay listings for optimum visibility on the platform.
Various Managerial Positions
Texas Homecare/Homebase
Essex Area, Essex
09.1988 - 01.2013
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Increased customer satisfaction by resolving issues.
- Improved efficiency and productivity by acquiring new skills.
- Completed duties to deliver on targets with accuracy and efficiency.
- Displayed energy and enthusiasm in fast-paced environment.
- Completed customer orders with speed and accuracy.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Applied positive customer service approach to increase satisfaction levels.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Oversaw daily operations to achieve high productivity levels.
Education
GCSEs - Geology ,sociology, biology, physics
South East Essex Sixth Form College (seevic)
Benfleet Essex 09.1988 - 07.1989
GCSEs - English, English Literature, Mathematics', Geography, French, History, Chemistry, Biology, Physics,
King Edmund Secondary School
Rochford, Essex 09.1983 - 07.1988
Skills
- Retail space optimization
- Decision-Making competence
- Customer relations
- Visual merchandising
- Business development
- Logistical planning
- Team motivation
- KPI Analysis
- Sales target setting
- People Management
- Luxury goods sales
- Visual merchandising standards
- Promotional planning
- Retail showroom management
- Retail management
- Showroom sales management
- Sales training
- Health and Safety regulations
Affiliations
- Music
- TV and Films
- Walking
- Family
- Hoidays
Certification
City and Guilds certificate in Horticulture.
References
References available upon request.
Timeline
Showroom Manager
Westminster Outdoor Living
11.2017 - 09.2025
EBay Seller
Ebay
02.2013 - 09.2017
Various Managerial Positions
Texas Homecare/Homebase
09.1988 - 01.2013
GCSEs - Geology ,sociology, biology, physics
South East Essex Sixth Form College (seevic)
09.1988 - 07.1989
GCSEs - English, English Literature, Mathematics', Geography, French, History, Chemistry, Biology, Physics,
King Edmund Secondary School
09.1983 - 07.1988