Jasnoor Singh Puneet

Co-founded and operated a niche e-commerce business specialising in Sikh religious and cultural items. Developed and implemented strategies to help the business grow sustainably. Handled product sourcing and quality checks to ensure customers received the best possible experience. Led marketing efforts to connect with more people and build a stronger brand presence. Managed finances and inventory to keep orders running smoothly. Strengthened the brand’s values by giving back to the community through charitable contributions.

Focused on creating a welcoming and memorable experience for every guest, fostering genuine connections that encouraged them to return. Used tailored upselling techniques to recommend products and services that suited individual preferences, enhancing both sales and the overall customer experience. Listened attentively to customer concerns and resolved issues promptly, ensuring each guest felt valued and left with a lasting positive impression of the brand.

Improved how inventory was organised by introducing a clear labelling system, making it quicker and easier to find items and serve customers efficiently. Built strong customer relationships through clear communication and timely support. Juggled multiple daily tasks, keeping operations running smoothly, meeting deadlines, and helping the team stay productive.