- Styling
- Content Creation
- Photography
- Visual Design
- Watching fashion shows & reading fashion blogs
- Reading
- Track & Field
- Baking
- Travelinh
Jasmine Scott
London ,Southwark
Summary
Fashion buying and merchandising student graduating from London College of Fashion in July. Proven track record in customer service with five years of experience and three years in management. Strong skills in enterprise, buying, and merchandising, with a focus on delivering high-quality results in fast-paced environments. Self-motivated and committed to meeting deadlines while contributing effectively to team success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Shift Manager
Betfred
London , Southwark
07.2025 - Current
- Delivered exceptional customer service while cultivating relationships with loyal patrons.
- Handled significant cash volumes to ensure seamless financial operations.
- Operated betting software to streamline transaction processing.
- Executed daily financial transactions to ensure accurate accounting of funds at the end of each shift.
- Adapted swiftly to evolving betting regulations, ensuring consistent compliance across operations.
- Executed age verification checks to ensure compliance with legal gambling age standards.
- Guided team members to achieve collective performance targets through strategic collaboration.
Duty Manager
William Hill
London, Muswell Hill
10.2023 - 06.2025
- Oversaw daily operations, ensuring compliance with opening and closing procedures for optimal premises management.
- Addressed customer complaints with empathy and efficiency to ensure high satisfaction levels.
- Exemplified exceptional customer service standards and motivated staff to achieve similar excellence.
- Maintained clean, safe working environments to eliminate accident risks.
- Identified issues, analysed information and provided solutions to problems.
Customer Sales Advisor
Origin Kicks
Manchester, Royal Exchange
06.2023 - 09.2023
- Built and maintained relationships with customers to encourage consistent repeat business.
- Identified customer needs through effective questioning and recommended appropriate products.
- Operated register to process payments via cheque, cash and cards.
- Led in-store promotional events, engaging attendees and driving awareness of new products and special offers.
- Implemented markdowns and promotions on the shop floor, aligning with marketing objectives and sales targets.
Customer Sales Assistant
Kick Game
Liverpool, Liverpool One
06.2022 - 06.2023
- Assisted customers in selecting products, offering detailed advice to meet their needs.
- Processed sales transactions accurately, handling cash and card payments efficiently.
- Kept shelves neat, clean and organised through visual merchandising.
- Greeted customers warmly, advising on current promotions and providing guidance with product selections.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Implemented promotional events and themed nights, driving footfall and sales.
Education
Bachelor of Arts - Fashion Buying In Merchandising
University of the Arts London
City of london01-2026
A-Levels -
Carmel College
Liverpool, LIV01-2023
GCSEs -
Rainford High Technology College
Merseyside01-2020
Skills
- Customer service
- Financial management
- Team building
- Visual merchandising
- Problem resolution
- Sales promotion
- Adobe Certified Professional
- Data Entry
- Microsoft Office
- Trend Forecasting
- Stock management
- Team collaboration
- Organisation
- Time Management
- Reliability
- Filing and document management
- Multitasking
- Problem-solving
Certification
- Adobe Certified Professional
- Excel Certified Proffesional
Interests
Timeline
Assistant Shift Manager
Betfred
07.2025 - Current
Duty Manager
William Hill
10.2023 - 06.2025
Customer Sales Advisor
Origin Kicks
06.2023 - 09.2023
Customer Sales Assistant
Kick Game
06.2022 - 06.2023
Bachelor of Arts - Fashion Buying In Merchandising
University of the Arts London
A-Levels -
Carmel College
GCSEs -
Rainford High Technology College