Jasmine Ogaga wisike
Warrington,United Kingdom
Summary
Dedicated professional with expertise in customer service, focusing on delivering exceptional experiences. Skilled in active listening, problem-solving, and customer awareness, ensuring effective issue resolution and fostering positive interactions. Proficient in cash handling, time management, and maintaining composure under pressure to meet operational demands. Committed to promoting positivity while achieving organizational goals and enhancing customer satisfaction.
Overview
1
1
year of professional experience
Work history
Till operator
Pepe's Piri Piri
Warrington, Cheshire
2024.11 - Current
- Assisted customers by efficiently processing transactions.
- Supported customers with refunds and returns, demonstrating understanding and empathy.
- Facilitated cash and card payments for seamless transactions.
- Organised till area to ensure operations ran smoothly.
- Kept calm under pressure whilst dealing with long queues or difficult customers.
- Managed over 30 customer calls per day
Kiosk salesperson
Mint People
Manchester, Manchester
2025.10 - 2026.01
- Worked collaboratively with team members to reach sales goals.
- Demonstrated high energy and enthusiasm to engage with potential clients.
- Resolved customer complaints effectively, ensuring positive shopping experience at kiosk.
- Identified potential customers for targeted sales pitch.
- Utilised downtime for restocking merchandise and maintaining appealing display arrangements.
Education
NVQ Level 2 - Computing and Digital
Manchester College
Manchester, England 2024.09 - 2025.06
NVQ Level 3 - Computing and Digital
St Helens College
St. Helens 2025.09 -
Skills
- Active listening
- Customer awareness
- Problem solving
- Sales techniques
- Team collaboration
- Till and cash handling
- Time management
- Customer Service
Timeline
Kiosk salesperson
Mint People
2025.10 - 2026.01
NVQ Level 3 - Computing and Digital
St Helens College
2025.09 -
Till operator
Pepe's Piri Piri
2024.11 - Current
NVQ Level 2 - Computing and Digital
Manchester College
2024.09 - 2025.06