Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
Generic

Jasmine Maxwell

Strathaven,South Lanarkshire

Summary

Hard working, cheerful, and enthusiastic with six years of experience in hospitality, admin, and reception work. I particularly enjoy working face to face with the public and am looking to return to this type of role. i am a good team player and always up for learning new skills.

Offering strong organisational and communication skills developed through various customer service roles. Knowledgeable about managing patient schedules, handling sensitive information with confidentiality, and ensuring smooth office operations. Ready to use and develop skills in patient interaction, administrative tasks, and medical software in a medical receptionist role.

Overview

10
10
years of professional experience
5
5
years of post-secondary education

Work history

Medical receptionist in GP

Alba Medical Group
Strathaven, South Lanarkshire
10.2024 - 02.2025
  • Organised regular follow-ups with patients for improved health outcomes.
  • Assisted doctors with necessary paperwork, expediting overall healthcare delivery process.
  • Collected co-pays and fees from patients-ensured timely payment transactions within the clinic.
  • Enhanced communication with patients by addressing their queries and concerns promptly.
  • Maintained confidentiality of medical documents as per data protection regulations.
  • Streamlined the check-in process to reduce patient waiting time significantly.
  • Improved patient satisfaction by managing appointment schedules efficiently.
  • Handled prescriptions diligently, minimizing any potential errors or miscommunications.

Administrative assistant/Receptonist

Crawford Scientific
Strathaven, South Lanarkshire
10.2018 - 12.2022

Full time clerical assistant in a busy scientific supplies office. Duties included:

  • Reception and answering phone
  • Filing electronically and physical
  • Ensuring stock levels of office supplies.

as well as lots of other tasks. I also create and complete spreadsheets using excel and typed documents for managers. I also used Microsoft and am competent with this.

Leisure club assistant

Brighouse Bay Holiday Park
Kirkcudbright , Dumfries and Galloway
01.2017 - 12.2018

Full time assistant at the leisure club and cafe at a popular holiday park. This was a responsible position and on occasions i was left in charge to ensure the smooth running of the food service whilst managers were absent. A wide variety of tasks were expected of me, from cleaning to food service with a range in between. I very much enjoyed working as part of the team here and learning new skills.

Waitress and Kitchen Assistant

Stickety Lickety Cafe
Kirkcudbright, Dumfries and Galloway
07.2015 - 08.2017

A part time role when i was still at school, i worked as a waitress as well as in the kitchen and handled payments and customer service. I really enjoyed this work and was keen to continue in this area as a career.

Waitress assistant

Selkirk Arms Hotel
Kirkcudbright, Dumfries and Galloway
07.2016 - 07.2017

Waitress and Barista in a 4 star hotel in a busy tourist town. This was a part time job where attention to detail was important to ensure quality service for guests and diners.

Education

Scottish Qualifications Certificate - English

Castle Doulas High School
Dumfries, Dumfries and Galloway
09.2011 - 09.2016

Scottish Qualifications Certificate - Maths

Castle Douglas High School
Dumfries, Dumfries and Galloway

Scottish Qualifications Certificate - French

Castle Douglas High School
Dumfries, Dumfries and Galloway

Scottish Qualifications Certificate - Hospitality

Castle Douglas High School
Dumfries, Dumfries and Galloway

Skills

  • Hard working,
  • Cheerful,
  • Enthusiastic with six years of experience in hospitality,
  • Admin,
  • Reception work
  • I particularly enjoy working face to face with public
  • I am looking to return to this type of role

Languages

English
Fluent
French
Intermediate

References

References available upon request.

Timeline

Medical receptionist in GP

Alba Medical Group
10.2024 - 02.2025

Administrative assistant/Receptonist

Crawford Scientific
10.2018 - 12.2022

Leisure club assistant

Brighouse Bay Holiday Park
01.2017 - 12.2018

Waitress assistant

Selkirk Arms Hotel
07.2016 - 07.2017

Waitress and Kitchen Assistant

Stickety Lickety Cafe
07.2015 - 08.2017

Scottish Qualifications Certificate - English

Castle Doulas High School
09.2011 - 09.2016

Scottish Qualifications Certificate - Maths

Castle Douglas High School

Scottish Qualifications Certificate - French

Castle Douglas High School

Scottish Qualifications Certificate - Hospitality

Castle Douglas High School
Jasmine Maxwell