Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

JASMINE MADDOCKS

Saltash,Cornwall

Summary

Highly adaptable and organised professional with a strong foundation in positive client engagement, team collaboration, and individual initiative. Possesses a unique blend of skills acquired from diverse roles in retail, hospitality, charity sectors, sales, and office administration. Skilled in problem-solving, troubleshooting, and effective communication, with proficiency in computer usage to streamline tasks and enhance efficiency. Thrives in fast-paced environments, demonstrating flexibility and the ability to perform under pressure while maintaining a structured and detail-oriented approach. Committed to leveraging these skills to contribute effectively within dynamic work environments.

Overview

7
7
years of professional experience

Work History

Office Administrator Assistant/Receptionist

Mayflower Marina
Plymouth
03.2024 - 02.2025
  • Responded to customer inquiries by phone and in person, providing a welcoming reception experience.
  • Carried out office tasks and assisted with administrative duties to ensure smooth communication within the marina.
  • Regularly collaborated with colleagues to ensure tasks were completed efficiently.
  • Kept customer databases current and handled payment processing.
  • Utilized Microsoft Office and the tailored marine software daily.

Waitress/Barmaid/Kitchen Assistant

Crooked Inn
Saltash, Cornwall
08.2020 - 02.2025
  • With almost six years of experience at The Crooked Inn, I've gained extensive knowledge across all areas of the business, allowing me to move between roles seamlessly.
  • My expertise enables me to support the team, train new staff, and ensure smooth operations across the bar, restaurant, and housekeeping.

Pharmacy Retail Assistant

Boots PLC
Bristol, Devon and Cornwall
01.2023 - 03.2024
  • Managed merchandise display, stock management, and customer assistance.
  • Provided relief staffing across multiple stores, aiding in store management and financial operations.
  • I developed strong organizational skills and the ability to adapt quickly to different environments, ensuring smooth operations in high-pressure situations.
  • Exceeded sales targets by upselling complementary products, including seasonal promotions and beauty items, through personalized customer interactions-During a store-wide initiative, collaborated with the team to achieve a 20% increase in Advantage Card sign-ups
  • Collaborated with team members to promote special offers and loyalty programs, driving increased sales and customer engagement.
  • Was immersed in the beauty sector while working on luxury brand stalls, which enhanced my understanding of premium product presentation and customer engagement in a fast-paced retail environment.

Retail Charity Store Assistant

Hannah's Charity
Saltash, Cornwall
01.2018 - 12.2018
  • Assisted in sorting donations, stocking shelves, and maintaining store presentations.
  • Provided customer service on the shop floor and aided in various errands as needed.

Education

GCSEs - Maths, English, Art, Animal Care, Science

A-Levels - Art, Psychology, Sociology

Saltash Community School
09.2020 - 06.2022

Psychology -

Plymouth University
09.2022 -

Skills

  • Positive client/customer engagement
  • Team collaboration and individual initiative
  • Problem-solving and troubleshooting
  • Effective communication skills
  • Proficient in using computers
  • Flexible
  • Organised
  • Able to work under pressure
  • Time management
  • Social media & Digital awareness

Languages

English
Fluent
Polish
Advanced

Affiliations

  • Fitness & Well-being Food and Blogging Volunteering Music and podcasts Art of all kinds

References

References available upon request.

Timeline

Office Administrator Assistant/Receptionist

Mayflower Marina
03.2024 - 02.2025

Pharmacy Retail Assistant

Boots PLC
01.2023 - 03.2024

Psychology -

Plymouth University
09.2022 -

A-Levels - Art, Psychology, Sociology

Saltash Community School
09.2020 - 06.2022

Waitress/Barmaid/Kitchen Assistant

Crooked Inn
08.2020 - 02.2025

Retail Charity Store Assistant

Hannah's Charity
01.2018 - 12.2018

GCSEs - Maths, English, Art, Animal Care, Science

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JASMINE MADDOCKS