Jasmine Hassan
Front Of House
Uxbridge ,United Kingdom
Summary
Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand. I recently took part in a front of house position for a movie production team serving over 300 pupils. Which has integrated me to improve on many skills and learn new techniques that I would love to bring to our team. I’m looking to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
2
2
Languages
Work History
Front of House Employee
Honest Foods
N/A
01.2023 - 02.2023
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
- Established welcoming atmosphere by greeting each guest warmly.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Provided keys, map and directions to room, restaurant and pool area to acquaint guests with hotel.
- Greeted customers and answered inquiries regarding menu items and specials.
- Utilized POS system to receive and process food and beverage orders.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Monitored food quality and freshness throughout day.
- Cleaned and organized kitchen, dining and service areas.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Adjusted food preparation methods in accordance with customer requests.
- Portioned and wrapped food to place directly on plates for service to patrons.
Front of House Waitress
Sahara City
Uxbridge
01.2021 - 01.2023
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Served food and beverages promptly with focused attention to customer needs.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Business Degree - Business
Gower College Swansea
Wales 09.2018 - 07.2020
Skills
Wine service
Tableside Service
Guest relations management
Food station setup
Guest seating arrangements
Daily specials memorization
Organization and Time Management
Interpersonal Communication
Planning and Coordination
Training and Development
Teambuilding
Timeline
Front of House Employee
Honest Foods
01.2023 - 02.2023
Front of House Waitress
Sahara City
01.2021 - 01.2023
Business Degree - Business
Gower College Swansea
09.2018 - 07.2020