Jasmin Rocamora
Busuanga Palawan,Christian
Summary
Dedicated and service-oriented professional with strong customer service skills and a passion for hospitality and the marine environment. Experienced in working with diverse guests, maintaining high standards of cleanliness and organization, and providing exceptional onboard service. Certified diver with knowledge of dive safety and guiding procedures, committed to creating enjoyable and safe experiences for guests. Adaptable, hardworking, and able to perform well under pressure while working effectively as part of a multicultural team. Seeking a position as a Yacht Stewardess, Dive Guide, or other yacht crew role where I can contribute excellent service, professionalism, and a positive attitude.
Overview
5
5
years of post-secondary education
3
3
years of professional experience
Work History
Operations Manager
Barracuda Tours
Coron Palawan, Philippines
02.2026 - I currently work here
- Managed daily operations, staff, and customer service to ensure efficient business performance.
- Oversaw travel bookings, tour packages, itineraries, and relationships with airlines, hotels, and travel partners.
- Developed sales strategies, improved operational processes, and monitored business performance.
- Resolved customer concerns and maintained high client satisfaction.
- Increased company sales by 87% through effective leadership, strategic sales initiatives, and operational improvements.
Stewardess and Singer
MY Sea D Captain Stefan Berry
, Philippines
05.2026 - 05.2026
- Served meals and beverages to passengers, ensuring a pleasant dining experience by attentively responding to requests and preferences.
- Coordinated with the culinary team to serve high-quality meals and beverages, meeting dietary requirements.
- Maintained strong guest satisfaction by promptly acting on requests and providing excellent customer service.
- Conducted thorough cleaning and maintenance of cabins and communal areas, upholding the highest hygiene standards.
- Performed guest entertainment through singing at dinner time for attendees.
Freelance Divemaster
Reggae Dive center
Coron Palawan , Philippines
06.2025 - 02.2026
- Lead guest safety by monitoring conditions before and during dive sessions.
- Direct guests through surface guidance and underwater navigation practices.
- Coordinate support for guest needs across tours, including practical assistance.
Head Steward Scuba divemaster and singer
Manta.ph Liveaboard
, Philippines
05.2023 - 05.2025
- Maintained cleanliness and organisation in passenger cabins, common areas, and workspaces to uphold health and safety standards.
- Attended to customer enquiries and concerns, providing swift resolution.
- Coordinated with kitchen staff to facilitate timely and accurate meal service, meeting specific dietary requirements
- Implemented waste management practices, effectively reducing environmental impact by sorting and disposing of waste appropriately.
- Managed inventory of food and beverages, conducting regular stock checks to maintain adequate supplies throughout voyages.
- Delivered safety talks and demonstrated responses for different types of emergencies.
- Kept cabins clean, tidy and safe with continuous care.
- Oversee underwater scuba guidance, applying safety standards throughout each dive.
- Manage diver readiness by conducting pre-dive checks and briefing clearly.
- Coordinate underwater guidance by monitoring performance and adapting to conditions.
- Own dinner-time entertainment by delivering singing performances for guests.
Education
Bachelor of Science - Hospitality Management
Western Philippines University
Palawan , Philippines 06.2022 - 06.2026
Diploma of Higher Education - Agricultural technology
Western Philippines University
Palawan , Philippines 06.2014 - 06.2015
Hilot Wellness Massage
Tesda NCII
Palawan , Philippines Skills
- Adapted successfully to diverse work environments
- Time management and multi tasking
- Demonstrated fluency in English across professional settings
- High customer service
- Consistently excel in learning and adapting to new environments
- Professional singer
- Managed diving operations and ensured safety of all participants
- Provided therapeutic massage services to clients
References
Captain Stefan Berry
Captain.sead@hotmail.com
+66(0)910341014
Mayflor A. Sitchon
Cruise Director
Manta Liveaboard
+639128221374
Mauro Nicolini
Barracuda.Coron Travel and Tour
Owner
+63457007615
Timeline
Stewardess and Singer
MY Sea D Captain Stefan Berry
05.2026 - 05.2026
Operations Manager
Barracuda Tours
02.2026 - I currently work here
Freelance Divemaster
Reggae Dive center
06.2025 - 02.2026
Head Steward Scuba divemaster and singer
Manta.ph Liveaboard
05.2023 - 05.2025
Bachelor of Science - Hospitality Management
Western Philippines University
06.2022 - 06.2026
Diploma of Higher Education - Agricultural technology
Western Philippines University
06.2014 - 06.2015
Hilot Wellness Massage
Tesda NCII