Jasleen Nagpal
Maidenhead
Summary
Aspiring education sector professional recently trained in business administration, with a solid background in communication, organisation, digital marketing and customer service. Experienced in promoting reading for pleasure to children through a tech start-up internship, combining creativity with practical skills. Self-motivated, friendly and adaptable team player eager to contribute positively to early years and primary education settings through flexible, hands-on roles.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work history
Book Blogger
01.2022 - 06.2025
- Produced compelling and well-crafted content, attracting a growing audience of dedicated readers.
- Demonstrated effective organisational skills by planning and scheduling posts.
- Analysed post performance metrics to identify areas for improvement and refine content strategy.
Digital Marketing Intern
Mosey Digital
07.2022 - 12.2022
- Spearheaded the social media strategy for a tech startup focused on promoting reading for pleasure among children through an innovative mobile app.
- Managed social media content for Instagram and Twitter, fostering community engagement.
- Successfully revamped the company's aesthetic to appeal to a family-friendly audience, resulting in increased follower engagement.
- Developed and implemented innovative strategies to modernise the company's tone of voice, resonating with target demographics.
- Collaborated with publishers to cross-promote content, cultivate mutually beneficial relationships and ensure consistency in branding.
Administrative Assistant
Standing Together Against Domestic Violence
03.2019 - 08.2019
- Produced accurate meeting transcripts and minutes, facilitating communication among local authority representatives, and supported departmental administrative functions.
- Maintained organised meeting documentation and correspondence, for efficient reference and follow-up.
Customer Service Assistant
Marks & Spencer
11.2016 - 05.2017
- Recognised multiple times as Employee of the Month for outstanding customer service performance.
- Successfully managed difficult customer situations with empathy and problem-solving skills, ideal preparation for interacting with young children and staff.
- Proactively engaged with customers to understand their needs and provide personalised assistance.
Education
Certificate in Business Administration -
Educate2Gether
06.2025 - 06.2025
Bachelor of Arts - English and Law
Keele University
09.2012 - 06.2016
Skills
- Adaptability
- Organisation
- Effective Communication
- Team Collaboration
- Problem Solving
- Attention to Detail
- Microsoft Office
- Prioritisation and Time Management
- Research
- Customer Service Skills
- Social Media Marketing
- Creative Writing
Languages
English
Native
German
Native
Punjabi
Fluent
Hindi
Fluent
Korean
Elementary
Japanese
Beginner
References
Available upon request.
Timeline
Certificate in Business Administration -
Educate2Gether
06.2025 - 06.2025
Digital Marketing Intern
Mosey Digital
07.2022 - 12.2022
Book Blogger
01.2022 - 06.2025
Administrative Assistant
Standing Together Against Domestic Violence
03.2019 - 08.2019
Customer Service Assistant
Marks & Spencer
11.2016 - 05.2017
Bachelor of Arts - English and Law
Keele University
09.2012 - 06.2016
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