Summary
Overview
Work history
Education
Skills
REFERENCES
Timeline
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Jasdeep Kaur Hothi

Summary

Dynamic and results-driven professional with extensive expertise in networking, prospecting, and strategic business development. Proven track record in lead generation, negotiation, and closing within both B2B and B2C sales environments. Adept at client relationship management and team leadership, leveraging cross-functional collaboration to drive success. Career goal: to leverage technical solutions expertise to enhance strategic growth initiatives.

Overview

4
4
years of professional experience

Work history

Counter manager

Selfridges
Birmingham
12.2023 - 05.2025
  • Coordinated with other departments for seamless operations.
  • Delivered exceptional customer service by tailoring service to customers’ needs and building everlasting rapport with clients ensuring high customer satisfaction rate.
  • Optimising stock and sales processes by implementing inventory system and analysing data to forecast demand.
  • Coaching team members to exceed performance targets by providing regular regular 1:1’s, and structured incentives to help drive performance.
  • Worked seven days consistently for months serving 80-100 customers per hour during peak periods.

Internship Senior Marketing Manager

Women Magazine
04.2024 - 06.2024
  • Increased customer interaction rate by 74%
  • Developed multichannel marketing strategies for growth and brand awareness
  • Managed campaigns, budgeting and performance tracking
  • Secured collaborations and companies for external growth and partnership with huge companies such as Huda, Milk Makeup and Tacha for brand consistency.

Senior Business Development

Accelerate
Birmingham, Birmingham
06.2022 - 02.2023
  • Excellent in B2B, B2C campaigns
  • Led sales presentations and applied SPIN, MEDDIC and Gap Selling methodologies to close deals.

Retail Assistant

Next
Birmingham, Birmingham
11.2021 - 06.2022
  • Exceeded individual and store targets by 10% through upselling and cross-selling.
  • Handled internal issues such as missed deliveries along with customer complaints and returns professionally focusing on positive resolution.
  • Received, unpackaged and processed stock deliveries, ensuring items were correctly labelled and stored.

Education

BA (Hons) - Business with Marketing

Birmingham City University
Birmingham

Skills

  • Strategic Business Development
  • Negotiation
  • B2B Sales
  • Team Leadership
  • CRM
  • SaaS Tools
  • Python
  • Google Workspace
  • MS Office
  • Salesforce
  • IoT
  • Adobe Packages
  • Cloud Based CRM
  • Performance Analysis
  • Customer relationship management software
  • Adaptability to market changes
  • Customer retention tactics
  • Supply chain understanding

REFERENCES

Available upon request

Timeline

Internship Senior Marketing Manager

Women Magazine
04.2024 - 06.2024

Counter manager

Selfridges
12.2023 - 05.2025

Senior Business Development

Accelerate
06.2022 - 02.2023

Retail Assistant

Next
11.2021 - 06.2022

BA (Hons) - Business with Marketing

Birmingham City University
Jasdeep Kaur Hothi