Jasbir singh Potiwal
Romford,Essex
Summary
Dependable Plumbing and Drainage Technician with proven skills in problem-solving and hands-on maintenance. Excels in communicating effectively and working collaboratively to address plumbing needs. Committed to improving system reliability and ensuring customer satisfaction through quality workmanship.
Overview
18
18
years of professional experience
Work history
Plumbing and drainage technician
LBTH
Bow, London
2023.03 - Current
- Carried out regular inspections on commercial properties' plumbing systems, identifying potential issues early on.
- Improved sanitation with thorough cleaning of drainage systems.
- Diagnosed complex plumbing issues using advanced tools and techniques.
- Delivered reliable solutions for blocked drains using specialised equipment.
- Prioritised emergency repair jobs, minimising disruption for clients.
- Resolved complex piping problems with strategic troubleshooting approaches.
- Provided excellent customer service, resolving complaints and queries promptly.
- Conducted initial assessments for system installations, providing accurate quotes to customers.
- Completed routine maintenance tasks, prolonging lifespan of plumbing systems.
- Ensured safety by adhering to health and safety regulations in all plumbing assignments.
- Fixed leaking taps and pipes swiftly to prevent water waste.
- Completed new installations, repairs and maintenance work on interior and exterior piping systems.
- Worked with concrete and cast iron piping to form sewers, drains and water mains.
- Dug new trenches for input and output piping for drainage systems.
Tiler
Living The Dream LTD
Hackney , London
2015.01 - Current
- Used grouting techniques to secure tiles, enhancing durability and longevity of installation.
- Resolved all issues related to unevenness or irregularities in tiled surfaces, maintaining high standard quality.
- Increased customer satisfaction with professional communication and efficient task completion.
- Measured areas accurately before commencing tiling tasks, ensuring exact fit of materials used.
- Prepared surfaces for tiling, resulting in smooth and level finish.
- Managed inventory effectively to avoid wastage of materials during projects.
- Collaborated with other tradespeople to ensure smooth project completion.
- Assisted clients in selecting suitable tile materials, ensuring satisfaction with end results.
- Removed old tiles safely without causing damage to underlying structures or surrounding areas.
- Provided high-quality finishes by applying sealer to tile work.
- Laid floor and wall tiles for improved aesthetics and functionality of spaces.
- Applied adhesive compounds to tile backings using correct techniques for optimum adhesion.
- Handled cutting, shaping and fitting of tiles around obstacles to ensure a seamless aesthetic result.
- Repaired damaged tiles, restoring the original appearance of the space.
- Attended to jobs on-time to complete tasks to schedule.
- Performed adhesive tiling and trim to outstanding standard.
- Secured client satisfaction by understanding project briefs, meeting deadlines and delivering professional service.
- Transported appropriate tools and PPE to work sites.
- Liaised with clients using fantastic customer service skills, going extra mile to provide satisfactory service.
- Worked with cross-functional team to help refit and refurbish bathrooms and kitchens.
- Repaired bathroom and kitchen damages to restore function and appearance.
- Carried out emergency work on domestic properties to reduce impact of damage.
Security supervisor
Skysharp security
Barking, Essex
2018.01 - 2023.02
- Led team of security officers, fostering professionalism and dedication towards duty.
- Trained employees on crisis management, improving readiness in emergency situations.
- Developed comprehensive incident reports providing vital information for investigations.
- Tracked irregularities via foot patrols increasing overall site safety.
- Improved site security by training new staff on company procedures and protocols.
- Monitored alarm systems effectively preventing unauthorised breaches.
- Handled sensitive information confidentially, safeguarding company assets and reputation.
- Liaised with law enforcement agencies for effective response to incidents.
- Managed access control, ensuring only authorised personnel entered premises.
- De-escalated conflicts in calm, composed manner to maintain peace.
- Maintained safety by monitoring CCTV systems and conducting regular patrols.
- Provided excellent customer service whilst maintaining vigilance over property protection.
Plumber
Fairway’s Property Service
Walthamstow , London
2008.01 - 2015.03
- Participated in continuous training sessions, staying abreast with industry standards.
- Collaborated with other tradesmen for seamless project execution.
- Installed various types of piping for improved water flow.
- Completed jobs on schedule, meeting client deadlines.
- Followed health and safety guidelines meticulously to ensure job-site safety.
- Provided emergency repairs for immediate relief from plumbing issues.
- Fixed leaks to prevent water damage and waste.
- Used power and hand tools effectively to execute tasks efficiently.
- Managed inventory of plumbing materials, avoiding unnecessary delays.
- Ensured customer satisfaction by delivering high-quality plumbing services.
Education
NVQ Level 3 - Plumbing and Heating
Alpha College
Stratford09.2008
NVQ Level 2 - Plumbing and heating
Alpha College
stratford09.2007
Skills
- Residential plumbing expertise
- Time management efficiency
- Drainage system maintenance
- Bathroom fixtures installation
- Bathroom remodelling
- Effective time management
- Blueprint interpretation
- Workload prioritisation
- Drain unblocking techniques
- Drain jetting
- Drain maintenance and repairs
- Pipe repairs
- High-pressure water jetting
- Drain unblocking
- Drain flushing and unblocking
- Sewer and storm drain system maintenance
- Safety awareness
- Hazardous materials handling
Timeline
Plumbing and drainage technician
LBTH
2023.03 - Current
Security supervisor
Skysharp security
2018.01 - 2023.02
Tiler
Living The Dream LTD
2015.01 - Current
Plumber
Fairway’s Property Service
2008.01 - 2015.03
NVQ Level 3 - Plumbing and Heating
Alpha College
NVQ Level 2 - Plumbing and heating
Alpha College