Jasabella Dosad
Romford,Havering
Summary
Outgoing Office Administrator with 2 years of experience with talent multitasking to complete daily duties while resolving issues as they arise. Adept in personal time management while simultaneously greeting visitors, managing phone switchboard and tackling requests made by staff. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.
Driven and proactive team player committed to providing accurate and timely office administrative support. Demonstrates developed communication skills to complete tasks and projects within deadlines.
Overview
4
4
years of professional experience
Work history
Office administrator
Premald Care LTD
Brentwood, Essex
10.2022 - Current
- Streamlined office operations by implementing effective filing systems.
- Enhanced team efficiency for seamless workflow management.
- Ensured smooth functioning of the office with regular equipment checks.
- Managed daily scheduling to facilitate organised operations.
- Maintained office supplies, reducing downtime due to lack of resources.
- Resolved customer queries promptly for improved client satisfaction.
- Coordinated meetings and appointments, ensuring effective time management.
- Handled correspondence, providing timely responses to all enquiries.
- Fostered a positive work environment with clear communication skills.
- Assisted in staff recruitment, contributing to building a strong team.
- Oversaw invoicing and billing tasks, maintaining financial transparency in the office.
- Completed data entry tasks accurately, ensuring error-free records were maintained.
- Handled sensitive information discreetly, adhering strictly to confidentiality protocols at all times.
- Provided administrative support during high-pressure periods, aiding overall productivity.
- Maintained clean and organised workspace through regular upkeep activities.
- Ensured compliance with health and safety regulations at all times,.
- Answered high-volume daily telephone and email enquiries, minimising correspondence backlogs.
- Processed invoices and financial data with strong eye for detail.
- Utilised Microsoft Excel to manage spreadsheets and deliver specialised reports on company metrics.
- Scheduled meeting spaces and catering for board meetings, client consultations and contract negotiations.
- Worked with HR to maintain accurate and confidential employee records, enforcing compliance with regulatory standards.
- Prioritised high-volume competing tasks to complete simultaneous projects within stringent timeframes.
Small business owner
Jasastouch
Romford, Havering
07.2020 - Current
- Bolstered customer satisfaction by implementing effective service strategies.
- Planned marketing campaigns for enhanced brand visibility.
- Managed financial accounts, ensured fiscal stability.
- Established positive relationships with clients through exceptional service delivery.
- Launched new products to meet market demands.
- Monitored industry trends, adapted business strategies accordingly.
- Managed daily operations for smooth functioning of the business.
- Overhauled website design, improved online presence and functionality.
- Applied customer feedback to inform business strategy and foster continued loyalty.
- Researched market trends and consumer behaviour to support business decision-making.
- Managed [Timeframe] cash flow through rigorous forecasting and ordering.
- Maintained organisational compliance with applicable legislation and regulations.
Education
NVQ Level 2 - Business Administration
Havering College- Ardleigh Green College
09/2021 - 07/2022
GCSEs - Maths
Sanders School
Hornchurch, Havering 09/2016 - 06/2021
GCSEs - English
Sanders School
Hornchurch, Havering 09/2016 - 06/2021
GCSEs - IT
Sanders School
Hornchurch, Havering 09/2016 - 06/2021
GCSEs - Business studies
Sanders School
Hornchurch, Havering 09/2016 - 06/2021
GCSEs - Science
Sanders school
Hornchurch, Havering 09/2016 - 06/2021
Skills
- Enquiry handling
- Answered inbound calls
- Minute taking
- Office management
- Office inventory management
- Data analysis
- Calendar management
- Mail distribution
- Incoming call management
- Organising meetings
- Administration support
- Scheduling and calendar management
- CRM and office management software
- Data management
- Business administration
- Report writing
- Database administration
- Public Relations
- File and data retrieval systems
- Workflow planning
Timeline
Office administrator
Premald Care LTD
10.2022 - Current
Small business owner
Jasastouch
07.2020 - Current
NVQ Level 2 - Business Administration
Havering College- Ardleigh Green College
09/2021 - 07/2022
GCSEs - Maths
Sanders School
09/2016 - 06/2021
GCSEs - English
Sanders School
09/2016 - 06/2021
GCSEs - IT
Sanders School
09/2016 - 06/2021
GCSEs - Business studies
Sanders School
09/2016 - 06/2021
GCSEs - Science
Sanders school
09/2016 - 06/2021
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