Jaroslaw Walczowski
Sheffield,United Kingdom
Summary
A Quality Photocopier Field Service Engineer with a 29 years of experience in the office industry:
extensive experience of servicing colour and monochrome photocopiers and MFPs including high volume machines. Able to work on own initiative and as part of a team. First-class analytical,
design and problem solving skills. Dedicated to maintaining high quality standards
Overview
29
29
years of professional experience
7
7
years of post-secondary education
Work history
Senior Service Engineer
ABC Managed Services
2015.02 - 2025.06
- Servicing of the Develop, HP and Utax photocopiers, printers, faxes, MFD, colour, digital, covering installation, user training, set up in network, repair and periodical inspections
Field Service Engineer
SOS Group Ltd
Newcastle Upon Tyne
2014.04 - 2014.11
- Servicing of the Kyocera, Konica Minolta and Utax photocopiers, printers, faxes, MFD, colour, digital, covering installation, user training, set up in network, repair and periodical inspections
Service manager, co-owner
Marcad s.c.
Poland
2011.03 - 2014.01
- Company Overview: http://www.marcad.pl
- Managing of service works
- Http://www.marcad.pl
Senior Field Service Engineer
Photocopiers Direct Ltd
Park Royal, UK
2010.09 - 2011.03
- Servicing of the Konica Minolta photocopiers, MFD, colour, digital and analogue, covering installation, user training, set up in network, repair and periodical inspections
Senior Field Service Engineer
Offtech Ltd
Kilkenny
2007.02 - 2010.09
- Servicing of the Canon, Kyocera, HP photocopiers, printers, faxes, MFD, colour, digital and analogue, covering installation, user training, set up in network, repair and periodical inspections
Photocopier Field Service Engineer
Marktel Supplies Ltd
Limassol
2005.05 - 2007.02
- Servicing of the Ricoh photocopiers, colour, digital and analog, covering installation, user training, repair and periodical inspections
Senior Service Engineer
Biuro Ekspert
Poznan
2003.01 - 2005.05
- Servicing of photocopiers, printers, faxes of Canon, Ricoh, Sharp and HP products. Supervising and coordinating service jobs. Providing internal trainings. Assist sales team in presale demonstration.
Service engineer
Tawi-eco Ltd
Poznan
1996.11 - 2002.12
- Company Overview: Canon Regional Dealer, Office equipment
- Servicing of the Canon office products: photocopiers, faxes, printers, MFP
- Canon Regional Dealer, Office equipment
Education
engineer BSc degree - networks and multimedia systems, integrated IT systems, technologies and the Internet applications
College of Communications and Management
2000.10 - 2003.05
technician of electronics - undefined
ZSE no 1
1989.09 - 1994.06
Skills
- Technical diagnostic proficiency
- Equipment maintenance mastery
- Fault identification and resolution
- Customer Service
- Product knowledge
- Time-management
Languages
Polish
English
Russian (basic)
Personal Information
- Date of birth: 07/22/73
- Gender: Male
- Nationality: Poland
Custom
Installation, repair and maintenance of electronics office equipment: photocopiers, printers, faxes, scanners. Good understanding of protocols in the service field., Maintenance of Computers, working with Software and Hardware Engineering, PC Assembling, Software and Hardware Upgrading. Having a Sufficient Experience Trouble shooting in Local Area Network and General Configuration of TCP/IP Protocol In Server and Clients using windows and Linux.
Affiliations
- sport, sailing
- computer technology
Timeline
Senior Service Engineer
ABC Managed Services
2015.02 - 2025.06
Field Service Engineer
SOS Group Ltd
2014.04 - 2014.11
Service manager, co-owner
Marcad s.c.
2011.03 - 2014.01
Senior Field Service Engineer
Photocopiers Direct Ltd
2010.09 - 2011.03
Senior Field Service Engineer
Offtech Ltd
2007.02 - 2010.09
Photocopier Field Service Engineer
Marktel Supplies Ltd
2005.05 - 2007.02
Senior Service Engineer
Biuro Ekspert
2003.01 - 2005.05
engineer BSc degree - networks and multimedia systems, integrated IT systems, technologies and the Internet applications
College of Communications and Management
2000.10 - 2003.05
Service engineer
Tawi-eco Ltd
1996.11 - 2002.12
technician of electronics - undefined
ZSE no 1
1989.09 - 1994.06