Soon-to-be graduate from Strathclyde University, where I have demonstrated consistent performance, achieving a merit-level grade throughout each year of my degree in Politics, History, and International Relations. Alongside my studies, I have cultivated professional experience in customer engagement and sales through my role at globally recognised telecommunications company SKY. Here, I proficiently handle customer service queries, navigate objections, retain clients considering cancellation, and consistently exceed sales targets by promoting a range of products.
Previously, my communication and organisational skills were essential in succeeding in my role at Office Shoes. Here, I managed customer complaints, oversaw live chat services, and efficiently handled general inquiries. Additionally, I was entrusted with managing the social media accounts for the Office and Offspring brand official pages, showcasing my adaptability and attention to detail in a fast-paced environment.
I excel in roles requiring problem-solving, relationship-building, effective communication, and thrive in pressurised sales environments. I am eager to apply my skills in a dynamic and challenging professional setting which fulfils my desire to undertake a challenging role that requires exemplary performance levels to achieve results.