Summary
Overview
Work history
Education
Skills
Certification
Custom
Timeline
Generic

JAQULINE KING

Edgbaston,Birmingham

Summary

Experienced HR and payroll professional, newly qualified as an adult nurse with a strong background in administration, compliance, and student support. I’ve worked closely with teaching teams, external clients, and prospective students in both corporate and university settings. My recent roles at UCB have involved organising OSCE exam days, supporting admissions, and helping students navigate clearing — all while maintaining accuracy, confidentiality, and clear communication. Now seeking to bring this experience into the Apprenticeship Services Officer role.

Overview

10
10
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Clearing Advisor

University College Birmingham
08.2023 - Current
  • Supported prospective students with course entry during clearing period
  • Updated academic records and managed high volumes of queries with accuracy
  • Liaised with teaching team to confirm course availability and entry requirements
  • Delivered professional and empathetic support under time pressure
  • Successfully delivered on tasks within tight deadlines.

Student Ambassador

University College Birmingham
01.2022 - Current
  • Organised and supported OSCE exam days for nursing and Nursing Associate cohorts
  • Contributed to student access projects including the AIM Higher programme
  • Delivered campus tours, supported open days, and explained academic pathways to school groups and prospective learners
  • Awarded HE Community Builder of the Year (2025) for outstanding outreach and engagement

Clinical Placement Experience – BSc Nursing

UHB Trusts & Community Health
01.2022 - 07.2025
  • Provided care across surgical, oncology, neurology, prison health, and community teams
  • Maintained high standards of documentation, safeguarding, and infection control
  • Collaborated with multidisciplinary teams and advocated for patient-centred care
  • Carried out day-to-day duties accurately and efficiently.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Payroll Advisor

Infosys / Compass Group
, Birmingham
01.2016 - 01.2022

Managed payrolls for over 100,000 employees to ensure timely payment.

Ensured accuracy in employee payments, minimising errors and discrepancies.

  • Assured compliance with employment law requirements whilst handling salary adjustments and benefits calculations.
  • Handled maternity, paternity and sickness absences records correctly, avoiding any discrepancies.
  • Conducted regular audits of payroll data, reducing potential errors or oversights.
  • Supervised team of junior payroll staff, contributing to their professional growth and development.
  • Maintained up-to-date knowledge on statutory payment rules, enhancing accuracy in calculations.

Resolved all payroll queries with professionalism and courtesy.

  • Kept employee records complete, accurate and compliant.
  • Created records for new starters and closed out files for terminated or resigned employees.
  • Traced previous payroll transactions to identify and correct errors.
  • Liaised with union officials to resolve issues with member payroll.

Education

BSc (Hons) - Adult Nursing

University College Birmingham
Birmingham
09.2022 - 08.2025

Access to HE Diploma - Health & Social Sciences

University College Birmingham
Birmingham
09.2021 - 08.2022

AAT Level 3 - Accounting

Sutton Coldfield College
09.2010 - 08.2012

Skills

  • Apprenticeship & Admissions Administration
  • Internal & External Stakeholder Liaison
  • GDPR & Confidential Record Keeping
  • Academic System Updates (PICS, RIO)
  • Payroll Systems (SAP)
  • Excel
  • Data Entry
  • Safeguarding & PREVENT Awareness
  • Document Verification & Audit Prep
  • Student Engagement & Event Coordination
  • Time Management
  • Communication
  • Customer Service
  • Frontline Support

Certification

  • Edward Jenner Leadership Certificate
  • Safeguarding & PREVENT (Level 2)
  • GDPR & Information Governance
  • Basic Life Support & Infection Control
  • Enhanced DBS on Update Service

Custom

Available upon request.

Timeline

Clearing Advisor

University College Birmingham
08.2023 - Current

BSc (Hons) - Adult Nursing

University College Birmingham
09.2022 - 08.2025

Clinical Placement Experience – BSc Nursing

UHB Trusts & Community Health
01.2022 - 07.2025

Student Ambassador

University College Birmingham
01.2022 - Current

Access to HE Diploma - Health & Social Sciences

University College Birmingham
09.2021 - 08.2022

Payroll Advisor

Infosys / Compass Group
01.2016 - 01.2022

AAT Level 3 - Accounting

Sutton Coldfield College
09.2010 - 08.2012
JAQULINE KING