JAQULINE KING

• Supported prospective students with course entry during clearing period
• Updated academic records and managed high volumes of queries with accuracy
• Liaised with teaching team to confirm course availability and entry requirements
• Delivered professional and empathetic support under time pressure
• Successfully delivered on tasks within tight deadlines.

• Organised and supported OSCE exam days for nursing and Nursing Associate cohorts
• Contributed to student access projects including the AIM Higher programme
• Delivered campus tours, supported open days, and explained academic pathways to school groups and prospective learners
• Awarded HE Community Builder of the Year (2025) for outstanding outreach and engagement

• Provided care across surgical, oncology, neurology, prison health, and community teams
• Maintained high standards of documentation, safeguarding, and infection control
• Collaborated with multidisciplinary teams and advocated for patient-centred care
• Carried out day-to-day duties accurately and efficiently.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

Managed payrolls for over 100,000 employees to ensure timely payment.

Ensured accuracy in employee payments, minimising errors and discrepancies.

• Assured compliance with employment law requirements whilst handling salary adjustments and benefits calculations.
• Handled maternity, paternity and sickness absences records correctly, avoiding any discrepancies.
• Conducted regular audits of payroll data, reducing potential errors or oversights.
• Supervised team of junior payroll staff, contributing to their professional growth and development.
• Maintained up-to-date knowledge on statutory payment rules, enhancing accuracy in calculations.

Resolved all payroll queries with professionalism and courtesy.

• Kept employee records complete, accurate and compliant.
• Created records for new starters and closed out files for terminated or resigned employees.
• Traced previous payroll transactions to identify and correct errors.
• Liaised with union officials to resolve issues with member payroll.