JANVI JUNEJA
Slough,UK
Summary
Dynamic and results-oriented professional with expertise in lead generation, prospect qualification, and client relationship management. Demonstrates strong commercial awareness and financial analysis skills, complemented by proficiency in Bloomberg Terminal and Power BI. Adept at handling objections and negotiations, with a proven track record of target-driven performance and KPI monitoring. Career goals include leveraging analytical skills to drive business growth and enhance client satisfaction.
Overview
1
1
year of professional experience
2025
2025
years of post-secondary education
1
1
Certification
Work history
Customer Service Manager
Entain
London
2025.01 - 2026.02
- Operate within a target-driven environment, contributing to revenue growth and store profitability.
- Engage directly with customers to identify needs and recommend suitable products and services.
- Manage high-volume client interactions while maintaining strong relationship-building standards.
- Handle objections and resolve complex issues efficiently, improving customer retention.
- Support performance tracking through adherence to KPIs and commercial objectives.
Portfolio Manager
Bloomberg Simulation
East London
2025.02 - 2025.03
- Led management of a £50 million virtual investment portfolio aligned with client financial objectives.
- Conducted financial and risk analysis to optimise portfolio resilience and performance.
- Presented strategic recommendations, strengthening persuasive communication and analytical skills.
Education
MSc - Finance and Risk
University of East London
East London, UKBachelor of Commerce - undefined
Graphic Era University
Skills
- Lead Generation & Prospect Qualification
- Client Relationship Management
- Target-Driven Performance
- Objection Handling & Negotiation
- Commercial Awareness
- Financial Analysis & Risk Assessment
- KPI & Performance Monitoring
- Bloomberg Terminal & Power BI
Websites
Certification
- Project Management Professional (PMI), 2025
- Analyzing & Visualizing Data with Power BI (NASBA), 2025
- EY Audit Job Simulation – Forage
Timeline
Portfolio Manager
Bloomberg Simulation
2025.02 - 2025.03
Customer Service Manager
Entain
2025.01 - 2026.02
Bachelor of Commerce - undefined
Graphic Era University
MSc - Finance and Risk
University of East London