Janushiha Thilageswaran
London
Summary
Construction Engineering and Management graduate from Kingston University (2025, 2:1) with a strong foundation in construction principles, health and safety, risk assessment, and site management. Developed excellent communication, teamwork, customer service, and organisational skills through over 8 years of experience in customer-facing roles. Gained introductory knowledge of AutoCAD and Revit during the degree, alongside an understanding of construction planning, contract administration, and sustainable construction practices. Eager to begin a graduate career in the construction industry, applying technical knowledge and practical skills to contribute to successful project delivery.
Overview
9
9
years of professional experience
Work history
Locum
Self Employed- Specsavers
2023.02 - 2026.07
- Delivered flexible locum support across multiple branches to maintain continuity of care.
- Conducted pre-screening tests prior to eye examinations.
- Assisted customers with eyewear selection, enhancing satisfaction through tailored frame and lens recommendations.
- Resolved customer enquiries and concerns, upholding high standards of service quality.
- Managing complaints with calm, professional communication and effective problem-solving.
Optical Assistant
Specsavers
London
2021.11 - 2023.01
- Assisted patients in pre-testing, dispensing, and collection at Specsavers, ensuring accurate assessments and a smooth process.
- Enhanced communication and social skills through direct interaction with patients, fostering a welcoming environment.
Sales Assistant
B&M
London
2020.11 - 2021.01
- Provided excellent customer service, assisting customers with their needs and enquiries.
- Managed stock on the shop floor, ensuring shelves were fully replenished and organised.
- Handled returns, refunds, and exchanges efficiently at the customer service desk.
- Developed confidence and strong working relationships with colleagues during the contract period.
Optical Assistant
Specsavers
London
2018.08 - 2020.02
- Conducted patient pre-testing, dispensing, and collection, ensuring accuracy and efficiency.
- Provided exceptional customer service, assisting customers with eyewear selection and addressing product inquiries.
- Developed strong communication, and teamwork skills through daily interaction with patients and colleagues.
Pharmacy Assistant
Anmol Pharmacy
London
2018.06 - 2018.08
- Organised medicines and prescriptions by expiry date, ensuring accuracy and compliance.
- Managed stock displays, arranging and facing up products to maintain a professional presentation.
- Assisted in maintaining inventory and supporting efficient workflow in a customer-facing environment.
Sales Assistant
Oxfam
London
2017.04 - 2017.08
- Sorted donated clothing into categories, ensuring organization and efficient stock handling.
- Trained to operate the till, providing customer service and handling transactions accurately.
- Developed teamwork, attention to detail, and communication skills in a busy retail environment.
Education
Bachelor of Science - Construction engineering and management- 2:1
Kingston University
Mathematics Foundation
Kingston University
Kingston upon ThamesBusiness Level 3
Villiers High school
GCSE
Villiers High school
A-Levels - Tamil Language- C
Cambridge International Examination
GCSEs - Tamil Language- A
Cambridge International Examination
Skills
- Site management fundamentals
- Problem solving
- Customer service
- Negotiation skills
- Attention to detail
- Quick learner
- Time management
- Self-motivation
- Effective leadership
- Communication proficiency
- Calmness under pressure
- Complaint resolution
- Health and safety expertise
- Risk assessment
Career goals
Recent Construction Engineering graduate looking for a graduate role to gain industry experience, improve technical and site knowledge, and learn from skilled professionals while contributing to safe and effective project management.
Hobbies and interests
- Interest in sustainable construction and low-carbon building design
- Following developments in engineering and infrastructure projects
- Watching documentaries
- Cycling
- Enjoy travelling, exploring new places and different cultures
Language
English
Tamil
Key Modules
Modules
- Engineering Project Management
- Site Practice and Management
- Construction Business and Law
- Contractual Procedures
- Building and Environmental Engineering
- Engineering Design and Professional Practice
Final year Dissertation (60%)
Topic: Minimising CO2 Emission in the Construction Industry
- Researched sustainable construction methods and carbon reduction strategies.
- Evaluated low-carbon materials and their impact on environmental performance.
- Developed recommendations to support more sustainable construction practices.
Timeline
Locum
Self Employed- Specsavers
2023.02 - 2026.07
Optical Assistant
Specsavers
2021.11 - 2023.01
Sales Assistant
B&M
2020.11 - 2021.01
Optical Assistant
Specsavers
2018.08 - 2020.02
Pharmacy Assistant
Anmol Pharmacy
2018.06 - 2018.08
Sales Assistant
Oxfam
2017.04 - 2017.08
Business Level 3
Villiers High school
GCSE
Villiers High school
A-Levels - Tamil Language- C
Cambridge International Examination
Bachelor of Science - Construction engineering and management- 2:1
Kingston University
Mathematics Foundation
Kingston University
GCSEs - Tamil Language- A
Cambridge International Examination