Janu Girish Chitwani
87, Gipsy Road, Leicester
Summary
Adept at enhancing reporting accuracy and client satisfaction, I streamlined Oracle NX's data processes and fostered strong relationships at K. Bhagwati Textile. Skilled in advanced Excel and effective communication, I excel in problem-solving and teamwork, significantly boosting stakeholder credibility and client retention.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Reporting Manager
Oracle NX (Ahmedabad India)
06.2023 - 08.2024
- Served as a go-to resource for colleagues seeking assistance in navigating complex reporting issues or understanding intricate financial data.
- Improved reporting accuracy by streamlining data collection and analysis processes.
- Conducted thorough quality checks on all reports before submission, minimizing errors and increasing credibility among stakeholders.
Retail Sales Associate
Kiran Traders (Ahmedabad,India)
04.2022 - 06.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Account Manager
K. Bhagwati Textile
03.2021 - 03.2022
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Cultivated long-term relationships with key stakeholders in assigned accounts, fostering trust and loyalty among clients.
Education
Bachelor Of Commerce - Accounting Management
Asia Pacific Institute of Management
Ahmedabad India06.2020
Skills
- Problem-solving
- Customer assistance
- Retail sales
- Product knowledge
- Store maintenance
- Advanced Excel
- Teamwork and collaboration
- Time management
- Multitasking Abilities
- Effective communication
Certification
MS EXCEL
Communication
MS WORD
Co-ordination
Basic Knowledge of Computer
Power Point ( PPT Knowledge)
l am working very accurately
ERP SOFTWARE (Net suite, Quick book and tally)
Fluently Speaking in English
MS OUTLOOK
Problem- solving
Languages
Hindi, English, Gujarati
Advanced (C1)
Timeline
Reporting Manager
Oracle NX (Ahmedabad India)
06.2023 - 08.2024
Retail Sales Associate
Kiran Traders (Ahmedabad,India)
04.2022 - 06.2023
Account Manager
K. Bhagwati Textile
03.2021 - 03.2022
MS EXCEL
Communication
MS WORD
Co-ordination
Basic Knowledge of Computer
Power Point ( PPT Knowledge)
l am working very accurately
ERP SOFTWARE (Net suite, Quick book and tally)
Fluently Speaking in English
MS OUTLOOK
Problem- solving
Bachelor Of Commerce - Accounting Management
Asia Pacific Institute of Management
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