Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Jannah Aktar

London,Camden

Summary

Skilled worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Offering strong ability to adapt and learn quickly in new environments. Knowledgeable about teamwork, communication, and problem-solving. Ready to use and develop organisational, time management, and interpersonal skills in desired role.

Overview

3
3
years of professional experience
7
7
years of post-secondary education

Work history

English 1-1 tuition

Parliament Hill School
06.2021 - 03.2022
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Delivered exceptional service by proactively listening to concerns and answering questions.
  • Completed duties to deliver on targets with accuracy and efficiency.

Teaching Assistant Volunteer

Torriano Primary School
07.2022 - 07.2022


  • Provided additional support to students with learning difficulties, increasing their confidence and engagement.
  • Demonstrated patience whilst dealing with challenging situations for maintaining a harmonious classroom environment.
  • Helped maintain up-to-date student records adhering strictly to data protection laws.

Waitress

Lumi’s Brunch
Camden Road
06.2023 - 11.2023
  • Demonstrated excellent multitasking abilities for timely delivery of orders.
  • Utilised professional communication skills to resolve customer complaints.
  • Handled cash transactions accurately, ensured balanced till at end of shift.

Volunteer support worker

Mental Health Support Team
Highgate Road
07.2024 - 07.2024
  • Fostered positive learning environment through effective classroom management techniques.
  • Provided extra assistance to students with learning disabilities to maximise potential.
  • Demonstrated patience whilst dealing with challenging situations for maintaining a harmonious classroom environment.

Waitress, Work Experience

Chestnut Bakery
Covent Gardens
07.2024 - 07.2024
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Checked in with customers during meals to check orders were received correctly and met guests' expectations.

Receptionist

citizenM Hotels
London, East
02.2024 - 07.2024
  • Completed data entry tasks whilst adhering to strict deadlines.
  • Provided valuable support during busy periods, contributing to successful operation under high pressure.
  • Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
  • Enhanced customer satisfaction by efficiently managing all front desk enquiries.

Education

GCSE’s -

Camden School for Girls
01.2018 - 01.2023

Politics A-Level, Business Level 3

LA swap Sixth Form College
09.2023 - 07.2025

Skills

  • Fluent Bengali
  • Oral communication
  • Written communication
  • Problem solving
  • Attention to detail
  • Cultural awareness
  • Google workspace
  • Decision – Making
  • Customer service
  • Conflict resolution
  • Time management

Languages

English
Proficient (C2)
Bengali
Advanced

Timeline

Volunteer support worker

Mental Health Support Team
07.2024 - 07.2024

Waitress, Work Experience

Chestnut Bakery
07.2024 - 07.2024

Receptionist

citizenM Hotels
02.2024 - 07.2024

Politics A-Level, Business Level 3

LA swap Sixth Form College
09.2023 - 07.2025

Waitress

Lumi’s Brunch
06.2023 - 11.2023

Teaching Assistant Volunteer

Torriano Primary School
07.2022 - 07.2022

English 1-1 tuition

Parliament Hill School
06.2021 - 03.2022

GCSE’s -

Camden School for Girls
01.2018 - 01.2023

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Jannah Aktar