Jannah Aktar
London,Camden
Summary
Skilled worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Offering strong ability to adapt and learn quickly in new environments. Knowledgeable about teamwork, communication, and problem-solving. Ready to use and develop organisational, time management, and interpersonal skills in desired role.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work history
English 1-1 tuition
Parliament Hill School
2021.06 - 2022.03
- Used Microsoft Word and other software tools to create documents and clear communications.
- Delivered exceptional service by proactively listening to concerns and answering questions.
- Completed duties to deliver on targets with accuracy and efficiency.
Teaching Assistant Volunteer
Torriano Primary School
2022.07 - 2022.07
- Provided additional support to students with learning difficulties, increasing their confidence and engagement.
- Demonstrated patience whilst dealing with challenging situations for maintaining a harmonious classroom environment.
- Helped maintain up-to-date student records adhering strictly to data protection laws.
Waitress
Lumi’s Brunch
Camden Road
2023.06 - 2023.11
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Utilised professional communication skills to resolve customer complaints.
- Handled cash transactions accurately, ensured balanced till at end of shift.
Volunteer support worker
Mental Health Support Team
Highgate Road
2024.07 - 2024.07
- Fostered positive learning environment through effective classroom management techniques.
- Provided extra assistance to students with learning disabilities to maximise potential.
- Demonstrated patience whilst dealing with challenging situations for maintaining a harmonious classroom environment.
Waitress, Work Experience
Chestnut Bakery
Covent Gardens
2024.07 - 2024.07
- Maintained excellent level of service in busy and demanding restaurant environment.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Checked in with customers during meals to check orders were received correctly and met guests' expectations.
Receptionist
citizenM Hotels
London, East
2024.02 - 2024.07
- Completed data entry tasks whilst adhering to strict deadlines.
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
Education
GCSE’s -
Camden School for Girls
2018.01 - 2023.01
Politics A-Level, Business Level 3
LA swap Sixth Form College
2023.09 - 2025.07
Skills
- Fluent Bengali
- Oral communication
- Written communication
- Problem solving
- Attention to detail
- Cultural awareness
- Google workspace
- Decision – Making
- Customer service
- Conflict resolution
- Time management
Languages
English
Proficient (C2)
Bengali
Advanced
Timeline
Volunteer support worker
Mental Health Support Team
2024.07 - 2024.07
Waitress, Work Experience
Chestnut Bakery
2024.07 - 2024.07
Receptionist
citizenM Hotels
2024.02 - 2024.07
Politics A-Level, Business Level 3
LA swap Sixth Form College
2023.09 - 2025.07
Waitress
Lumi’s Brunch
2023.06 - 2023.11
Teaching Assistant Volunteer
Torriano Primary School
2022.07 - 2022.07
English 1-1 tuition
Parliament Hill School
2021.06 - 2022.03
GCSE’s -
Camden School for Girls
2018.01 - 2023.01