Enthusiastic and experienced sales assistant with a strong background in delivering warm, personalised customer service. Skilled in sales and stock management with a collaborative mindset and focus on building genuine customer relationships.
Overview
8
8
years of professional experience
Work History
Sales Associate
H&M
05.2022 - Current
Deliver high-quality customer service, assisting with product recommendations and driving loyalty sign-ups
Support store operations including opening/closing procedures, deliveries, and stockroom management
Collaborate closely with team members to maintain visual standards and shop floor efficiency
Sales Assistant / Key Holder
Flying Tiger Copenhagen
11.2021 - 05.2022
Handled opening duties and store set-up in line with brand guidelines
Merchandised products to maximise visual appeal and commercial performance
Replenished stock efficiently and maintained store presentation standards
Care Planning Assistant (Remote)
The Graham Care Group
03.2021 - 11.2021
Collected and organised sensitive data in compliance with GDPR regulations
Worked collaboratively with multidisciplinary teams to achieve performance targets
Sales Associate
Skechers
10.2020 - 06.2021
Delivered friendly, personalised customer service to meet dynamic customer needs and exceed sales targets
Utilised in-depth product knowledge to drive footwear and accessories sales
Operated POS system and assisted with inventory management
Retail Assistant
Primark
02.2019 - 06.2021
Maintained product displays and replenished stock across departments
Provided customer assistance and resolved queries on the shop floor
Organised stock room to ensure efficient flow to sales floor
Team Member
Kaspa's Desserts
04.2018 - 09.2018
Prepared and served food while ensuring a clean and welcoming environment
Adhered to health and safety standards while delivering fast, friendly service
Customer Service Assistant
Costa Coffee (Whitbread)
06.2017 - 08.2017
Handled customer queries and resolved issues professionally and efficiently