Janjira Kingsland
East Sussex
Summary
A reliable, hardworking and adaptable professional with experience in HR, training, administration and customer service. Organised and responsible, with the ability to work under pressure, manage multiple tasks and work well as part of a team. I enjoy working with people and learning new skills, and I am keen to bring my experience and positive attitude to a new role.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work history
Manager
Krungsri Securities PCL.
ฺBangkok, Thailand
2022.01 - 2026.08
- Designed and coordinated in-house training programmes to support employee development and professional growth.
- Identified training needs and supported the development of appropriate learning solutions.
- Conducted orientation programmes for new employees and supported the onboarding process.
- Coordinated with external training providers, vendors and instructors to arrange training courses.
- Managed training registrations, confirmations and payments, ensuring accurate records and compliance with requirements.
- Monitored employee licences and coordinated licences renewals and refresher training.
- Requested and processed Trader IDs for financial advisors through the SET Portal.
- Prepared and submitted training reports to the Department of Skill Development.
GA Admin Officer
Sumitomo Mitsui Trust Bank (Thai) PCL.
Bangkok, Thailand
2018.12 - 2022.01
- Handled general administrative tasks, including procurement, office maintenance and inventory management.
- Conducted KYC checks and verification for vendors and suppliers.
- Processed employee expense claims and supported invoice approval processes.
- Managed office logistics, mail services and security arrangements.
Administrator
Micron Machinery (Thailand) Co., Ltd.
Bangkok, Thailand
2016.02 - 2018.12
- Assisted with visa, work permit and BOI applications for expatriate employees.
- Coordinated with shipping companies on import and export clearance and customs procedures.
- Supported the accounting department with invoices, purchase orders and tax documents.
- Assisted with recruitment activities and interview arrangements.
- Helped facilitate communication between Japanese staff and Thai technicians using English.
Thai Teacher
Thai Language Solutions School
Bangkok, Thailand
2014.05 - 2015.11
- Taught Thai to international students, focusing on conversational and business communication.
- Prepared lesson plans and supported students with exercises and assessments.
- Assisted international students with education visa documentation and applications.
- Communicated with international students in English to support their learning and daily enquiries.
Customer Service / Café Assistant (Part-time)
ABP Café (Thailand) Co., Ltd.
2011.03 - 2012.02
- Served customers and handled cash and payments at the counter.
- Prepared coffee, sandwiches and salads.
- Helped with opening and closing the café.
- Kept the café and work areas clean and tidy.
- Assisted with daily café operations and menu promotions.
Education
Bachelor of Arts - English for International Communication
Rajamangala University of Technology Krungthep
Thailand 2010.05 - 2014.03
Skills
- Customer Service
- Teamwork
- Time Management
- Organizational Skills
- Attention to Detail
- Task Management
- Microsoft Office
Languages
Thai
Native
English
Intermediate
Timeline
Manager
Krungsri Securities PCL.
2022.01 - 2026.08
GA Admin Officer
Sumitomo Mitsui Trust Bank (Thai) PCL.
2018.12 - 2022.01
Administrator
Micron Machinery (Thailand) Co., Ltd.
2016.02 - 2018.12
Thai Teacher
Thai Language Solutions School
2014.05 - 2015.11
Customer Service / Café Assistant (Part-time)
ABP Café (Thailand) Co., Ltd.
2011.03 - 2012.02
Bachelor of Arts - English for International Communication
Rajamangala University of Technology Krungthep
2010.05 - 2014.03