JANIO GUTERRES
Hammersmith And Fulham
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills.
Overview
6
6
years of professional experience
Work History
Restaurant Team Member
Hare And Tortoise
2023.06 - 2023.08
- Portioned and wrapped food to place directly on plates for service to patrons.
- Processed customer payments and balanced cash drawers.
- Assisted with employee training initiatives by sharing expertise and best practices with new hires, helping them acclimate quickly to their roles as restaurant team members.
- Operated register to process payments and collect cash payment for order totals.
Wood Shop
Bentley Motors
2019.02 - 2022.03
- Maintained strong relationships with clients by consistently delivering exceptional service in a timely manner.
- Managed paperwork effectively, keeping accurate records of completed deliveries and communicating any issues promptly.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
Picking Packing and Loading Goods for Delivery
Morrisons Supermarket
2017.06 - 2019.03
- Preserved product quality by adhering to proper handling procedures and monitoring temperature-sensitive items throughout the shipping process.
- Processed required paperwork to expedite handling of shipped and received goods.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Coordinated cross-functional efforts between departments for seamless integration of packing and shipping activities within the broader business ecosystem.
Education
Ph.D. - Business Management
Regent College
Kingsbury, United Kingdom09.2026
Skills
- Cash handling expertise
- Guest Engagement
- Supply Restocking
- Point of sale operation
- Strong teamwork
- Guest experiences
Play soccer
I liked playing football from childhood until I grew up and it has become a habit for me. Playing football is a sport that can maintain body and physical health
Timeline
Restaurant Team Member
Hare And Tortoise
2023.06 - 2023.08
Wood Shop
Bentley Motors
2019.02 - 2022.03
Picking Packing and Loading Goods for Delivery
Morrisons Supermarket
2017.06 - 2019.03
Ph.D. - Business Management
Regent College
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