Janine Kidd
KNOTTINGLEY,United Kingdom
Summary
Demonstrates excellent communication skills and a proven ability to work independently or collaboratively within a team.
Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Motivated with years of experience, recognised for assessing operational needs.
Overview
42
42
years of professional experience
6
6
years of post-secondary education
Work history
Supply chain coordinator
Headlam PLC, Macardo
Morley, Leeds
2025.05 - Current
- Placed orders with suppliers to support seamless operations and meet customer demand.
- Facilitated timely bookings of deliveries, ensuring warehouse staff managed workload effectively.
- Coordinated with manufacturers regarding delayed orders to ensure timely delivery and prevent disruption in operations.
- Communicated stock levels and supplier-related issues to Supply Chain Director twice weekly, utilising effective reporting tools to ensure clarity and precision.
- Compiled detailed stock information for all deliveries, enabling warehouse staff to quickly locate, label and effectively book in stock.
- Communicated lead times and expected delivery dates for order enquiries to office staff and representatives, ensuring clarity and alignment in processing customer requests.
- Loaded new products onto the system ensuring correct grades and lead times were applied.
Buying assistant
Headlam PLC, Fells / Wilkies
Morley, Leeds
2022.01 - 2025.05
- Engaged with suppliers to ensure selection of innovative products and optimise pricing structures.
- Establish new pricing and product information within system to improve clarity and accessibility for users.
- Monitored stock levels for Fells Carpets and Wilkies All Floors, utilising reporting tools throughout the day to track and analyse inventory status.
- Monitored sales margins by running comprehensive reports to ensure alignment with company standards.
- Assisted in organising carpet shows.
Coordinated hotel bookings for representatives.
Facilitated the acquisition of passes for staff.
Arranged for carpet fitters to ensure timely installation.
Supported advertising stand organisation with print providers. - Engaged with suppliers alongside sales director to enhance supplier relationships..
Sales Office Manager
Headlam PLC, Fells Carpets
Morley, Leeds
2019.01 - 2022.01
- Documented staff absences, holidays, and disciplinary actions to ensure compliance with HR policies..
- Delegated tasks efficiently amongst the team to meet sales targets consistently.
- Maintained client relationships to ensure customer satisfaction and repeat business.
- Conducted regular training sessions for new sales team members, enhancing their product knowledge.
- Resolved team conflicts and assisted with identified problems to maintain sense of teamwork.
- Conducted individual appraisals and devised professional development plans to improve staff performance.
Sales Office Supervisor
Headlam PLC, Fells Carpets
Morley, Leeds
2013.12 - 2019.01
- Trained new staff members to ensure comprehensive understanding of company protocols and standards.
- Resolved customer complaints through effective communication and problem-solving skills.
- Facilitated supplier meetings and coordinated overnight bookings as required.
- Utilised problem-solving skills to assist staff with a range of issues and queries, ensuring optimal running of the sales office.
- Coordinated entry of detailed pricing structures and product specifications, verifying compliance with margin expectations.
Office manager
Fells Carpets
Whitley Bridge, Nr Goole
2011.02 - 2013.12
- Resolved employee conflicts with tact.
- Tracked inventory levels of office supplies.
- Oversaw recruitment.
- Aided staff in any price queries or stock issues.
- Coordinated and integrated processes within sales and accounts departments, ensuring smooth workflow.
- Handled incoming correspondence, resulting in timely responses and decision-making.
- Organised staff holiday schedules without disrupting workflow continuity.
Accounts assistant
Fells Carpets
Whitley Bridge, Nr Goole
1990.09 - 2011.01
- Coordinated with various departments regarding invoicing matters, resolved queries efficiently.
- Monitored account activity, detected discrepancies promptly.
- Provided administrative support to the finance team for seamless operations.
- Assisted senior accountant for audit preparation.
- Conducted bank reconciliations regularly to maintain accurate records.
- Managed client accounts to ensure timely payments.
- Assisted in monthly closings, ensured timely completion of tasks.
Accounts assistant
Bowmans Flour Mill
Eggbrough, Nr Goole
1984.10 - 1990.09
- Generated invoices from delivery notes to ensure accurate billing and streamline financial processes.
- Utilised telex systems to transmit important messages, maintaining accuracy and clarity in communications.
- Responded to phone calls within accounts department, utilising effective communication skills to address customer concerns and provide accurate information..
- Welcomed visitors at reception, managing inquiries and ensuring a positive first impression.
Education
Typing Grade - Typing Skills
Selby College
Selby, North Yorkshire 1984.09 - 1984.12
O Level - ENGLISH
Selby College
Selby 1984.09 - 1985.06
CSE - ENGLISH,MATHS,HISTORY,HUMANITIES,BIOLOGY,ART and RE
Brayton High School
Brayton 1979.09 - 1984.07
Skills
Intermediate Excel skills
Problem solving
Attention to detail
Communication skills
Able to work alone or within a team
References
References available upon request.
Timeline
Supply chain coordinator
Headlam PLC, Macardo
2025.05 - Current
Buying assistant
Headlam PLC, Fells / Wilkies
2022.01 - 2025.05
Sales Office Manager
Headlam PLC, Fells Carpets
2019.01 - 2022.01
Sales Office Supervisor
Headlam PLC, Fells Carpets
2013.12 - 2019.01
Office manager
Fells Carpets
2011.02 - 2013.12
Accounts assistant
Fells Carpets
1990.09 - 2011.01
Accounts assistant
Bowmans Flour Mill
1984.10 - 1990.09
Typing Grade - Typing Skills
Selby College
1984.09 - 1984.12
O Level - ENGLISH
Selby College
1984.09 - 1985.06
CSE - ENGLISH,MATHS,HISTORY,HUMANITIES,BIOLOGY,ART and RE
Brayton High School
1979.09 - 1984.07