Janine Carter

• Managed behavioural issues resulting in an enhanced learning atmosphere.
• Ensured student welfare with proactive and comprehensive care strategies.
• Conducted regular home visits for maintaining strong rapport between families and the school.
• Created a safe space for students allowing open discussions on mental health-related concerns which encouraged more acceptance among peers.
• Liaised effectively between parents and teachers, improving transparency in communication about student's progress and behaviour at school.
• Collaborated with external agencies for additional student support services when necessary.
• Improved pastoral care by implementing a holistic approach to student support.
• Worked closely with teaching staff, facilitating better understanding of individual student needs.
• Responded promptly to instances of bullying or conflict amongst pupils, resulting in peaceful resolution.
• Provided emotional and academic support to students for better performance in their studies.
• Supported students to identify problems impeding education.
• Tracked student attendance and performance, intervening early in concerning issues.
• Personalised instruction and personal mentoring based on individual strengths and abilities.
• Offered counselling to help students deal with academic, personal, or behavioural issues.
• Advised, criticised and encouraged students to develop abilities.
• Supported teaching staff to enhance lesson delivery.
• Utilised conflict resolution tactics for peaceful classroom settings.
• Nurtured a positive relationship with each student, encouraged open communication about their concerns.
• Reduced instances of disruptive behaviour with proactive interventions.
• Helped pupils develop self-regulatory behaviours, led to decreased classroom disruptions.
• Liaised with parents regularly to discuss pupil progress updates.
• Managed behaviour issues by implementing effective support strategies.
• Responded calmly to manage crises and emergency situations.
• Adhered to safeguarding principles to protect service users from risk.

• Mitigated learning challenges through implementation of tailored intervention strategies.
• Supported teachers in managing classroom dynamics to facilitate optimal learning conditions.
• Advocated for vulnerable children within the school setting, ensuring their needs were met.
• Enhanced student wellbeing by offering empathetic and effective pastoral support.
• Collaborated with external agencies for comprehensive student support services.
• Championed anti-bullying initiatives within the school community, promoting mutual respect amongst pupils.
• Cooperated actively in team meetings contributing constructive ideas focused on improving pastoral services.
• Fostered open communication channels between students, parents, and staff.
• Contributed substantially to safeguarding procedures, guaranteeing child welfare at all times.
• Maintained confidentiality of sensitive information whilst adhering strictly to GDPR standards.
• Liaised effectively with educational psychologists when required for additional pupil assistance.
• Managed behavioural issues effectively, fostering a positive school culture.
• Offered consistent emotional support to pupils facing personal difficulties.
• Supported students to identify problems impeding education.
• Tracked student attendance and performance, intervening early in concerning issues.
• Offered counselling to help students deal with academic, personal, or behavioural issues.

• Greeted guests warmly upon arrival, creating a welcoming atmosphere.
• Enhanced guest experience with a friendly and helpful attitude.
• Assisted guests with queries or requests for optimal guest experience.
• Checked guest satisfaction regularly, addressing any issues promptly.
• Handled complaints effectively, resulting in increased customer satisfaction.
• Contributed to team success by maintaining cleanliness and organisation in work areas.
• Cooperated closely with other team members to meet and exceed guests' expectations.
• Maintained high standards of customer service during peak times.
• Delivered consistent professional service whilst handling multiple tasks simultaneously.
• Served high volumes of guests in fast-paced service environments with exceptional customer care.

• Closely observed pupils in classroom environments, ensuring engagement with and understanding of presented information.
• Supported the successful inclusion of special education students in all aspects of academic and social development.
• Planned and arranged classrooms effectively, consistently promoting the inclusion of equal access to learning and development opportunities.
• Built trusting, respectful relationships with pupils through attentive listening and effective communication abilities.
• Assisted students with a range of learning differences, including ADD, ADHD, Deaf and Medical needs to achieve their full potential for independence.
• Provided friendly, enthusiastic support to pupils in individual and group support settings.
• Ensured lesson plans were inclusive of students' special needs, adjusting plans in collaboration with their EHCP to accommodate various learning abilities.
• Assisted students on school trips and extra-curricular activity programmes, ensuring safe care and support at all times.
• Assessed special needs students within learning environments to determine and produce appropriate learning action plans for optimised results.
• Held small intervention sessions with small groups of children , improving social and emotional interaction.
• Met with parents about student needs to garner additional support.
• Prepared additional learning resources and aids such as Cochlear Implant Radio Aid] and strategies to promote inclusivity in learning.
• Utilised expertise in behaviour management and de-escalation techniques to carefully and effectively manage challenging scenarios.
• Created a friendly, positive and inspiring learning environment, employing openness and calm environment to facilitate interactions amongst students.
• Used curriculum with life-based approach.
• Provided teachers, parents and caregivers .
• Supported teachers in managing challenging student behaviour, contributing to weekly progress meetings to provide feedback, raise concerns and recommend appropriate action.
• Improved emotional and educational development through support for positive student outcomes.
• Prepared visual aids, equipment and classroom displays.
• Identified signs of distress in students, resolving behavioural and emotional issues through listening and pro active approach.
• Liaised with team of professionals from different disciplines to implement comprehensive action plan.
• Worked with students in small groups and 1:1 to provide additional support with speech and language activities and lessons, offering constructive feedback and advice to development hearing and independent skills

1:1 Support with children with EHCP.

Follow the policies, procedures and safe guarding.

• Built trusting, respectful relationships with pupils through attentive listening and effective communication abilities.
• Provided friendly, enthusiastic support to pupils in individual and group support settings.
• Held small intervention sessions with groups of children, improving social and emotional interaction.
• Developed engaging, effective learning material, increasing classroom engagement by 80%.
• Supported teachers in managing challenging student behaviour, contributing to daily progress meetings to provide feedback, raise concerns and recommend appropriate action.
• Prepared visual aids, equipment and classroom displays.
• Identified signs of distress in students, resolving behavioural and emotional issues through.
• Liaised with team of professionals from different disciplines to implement comprehensive action plan.

• Handled new employee inductions, offering ongoing training and support for optimum care of staff and service users.
• Supported service users in day-to-day routines and activities, encouraging self care and development towards rehabilitation.
• Maintained a safe, secure environment for service users, continually protecting them from possible harm or risk.
• Regularly evaluated company care standards and service provisions, implementing necessary changes for continued best practices.
• Collaborated with multi-disciplinary health teams to maximise opportunities for therapeutic care.
• Maintained confidential case documentation.
• Collaborated with internal and external providers to obtain patient medications.
• Interviewed clients individually and with families to determine what services would best address their needs.
• Presented case history material for review and discussion with other staff members.
• Communicated with public social and welfare agencies to obtain and provide information.
• Referred patients to community resources for mental health treatment, child protective services, and assistance for people with developmental disabilities.

• Improved long-term prospecting, strategy development and customer engagement.
• Acquired new customers through improved conversion techniques such as email follow-up messages.
• Oversaw all business transactions, including sending money abroad and large transactions, verifying constant compliance with bank policies, procedures, and internal audit requirements.
• Brought in new business connections and revenue generation opportunities by improving networking strategies.
• Educated customers on best practices to achieve and maintain financial wellness through emerging bank technology, such as online and ATM offerings, bank machines and fraud protection.
• Increased mortgage loans through effective product promotion.
• Provide excellent customer service.