Summary
Overview
Work history
Education
Skills
Custom
Timeline
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JANINE BENNETT

Lisburn,Co. Down

Summary

Accomplished professional, with over 15 years’ experience in Strategic Relationship Management. I would consider myself an adaptable, enthusiastic, and self-motivated individual with both domestic and international experience in business development and account management. Possessing excellent communication skills combined with the ability to relate well to people at all levels and ensuring jobs are seen through from conception to successful completion.

Overview

21
21
years of professional experience
26
26
years of post-secondary education

Work history

Assistant Director

EY
04.2012 - 07.2025
  • Business Development Leader for our Irish practice, I work closely with Client Service Partners and cross service line teams on Strategic Accounts to support and drive the growth of our portfolio of key accounts and client relationships.

Responsibilities include:

  • Leading account meetings, account planning, monthly reporting, targeting, relationship mapping and client feedback sessions.
  • Account Portfolio growth – achieve through a combination of revenue generation (XSL sales & pipeline, contact coverage and margin growth).
  • Foster relationships with stakeholders for increased collaboration and support.
  • Project manage and lead sales campaigns in the region to drive revenue across key accounts.
  • Own and drive relationship development plan. Collaborate with Brand, Marketing and Communication teams to identify activities to accelerate engagement.
  • Tender support. Management of strategic pursuits including the qualification process, opportunity tracking, bid support including content creation, assisting in the preparation of client pitches, and supporting proposal reviews.
  • Collaborate with internal industry centers and relevant teams to develop competitive intelligence and bespoke client thought leadership.
  • Train and manage new team members in company mission, values and policies. Encourage and guide personal growth in mentees with regular one-on-one coaching sessions.
  • Act as the Assessment of Quality leader for my region. Reporting on feedback that is received, and act upon anything that may improve relationships and sales.

Head of Client Management

Lucas Love Recruitment
09.2011 - 03.2012
  • Building long-term relationships with key clients.
  • Creating sales plans along with the divisional directors to generate revenue.
  • Maintain business relationships, participate in contract renewals and negotiation.
  • Responsible for lead generation and maintaining a database of prospects, including setting up the new IT division within the business.

Account Manager

New York Stock Exchange (NYSE) Technologies
02.2006 - 06.2011
  • Key Account Manager for 15+ clients globally.
  • Maintain business relationships, participate in contract renewals and negotiation.
  • Responsible for lead generation and maintaining a database of prospects.
  • Research and conduct industry competitive analysis.
  • Deliver sales presentations to high-level executives and existing customers.
  • Assist with providing an advisory service to other departments to ensure objectives and financial information is communicated effectively.
  • Represent my company at industry and networking events worldwide.
  • Undertake market research, report writing and presenting findings.
  • Manage quarterly pipeline.
  • Update information on salesforce.com on customer contacts and prospects.
  • Understand client requirements and communicate them back to the product management / development team.
  • Create press releases, and content for marketing within my division.
  • Undertaking market research to identify potential prospects and new markets.
  • Organise customer events on a quarterly basis.

Media Executive

Ardmore Advertising
10.2005 - 01.2006
  • Media Buying – booking press, radio, and outdoor advertisements on behalf of clients.
  • Visiting potential clients to demonstrate products and gain new markets.
  • Maintaining relationships with existing clients through regular review visits.
  • Acting as a liaison between clients and media channels to negotiate effective positioning and cost on behalf of clients.
  • Acquiring a clear understanding of clients’ market and business requirements.
  • Negotiating variations in price, delivery, and specifications with clients.
  • Advising on forthcoming product developments and discussing special promotions.
  • Generate written reports including the analysis, interpretation and graphic illustration of findings identified from qualitative/quantitative studies.
  • Accurate prompt filing of all documentation.

Marketing Executive

County Down & Armagh (Northern Ireland) Tourism and Investment Government Delegation
09.2004 - 06.2005
  • Chosen to promote County Down and Armagh’s tourism offerings and investment opportunities that exist in the region to potential investors and others in the Chicago area.
  • Identify target companies and clients with the potential to invest in the region.
  • Gathering market and customer information.
  • Organise meetings and identify a series of events for the delegation to attend while visiting Chicago.
  • Act as liaison between company, city and private organisations, media, and vendors; negotiate contracts.
  • Managed multiple tasks working towards strict deadlines.
  • Followed up with and built relationships on any potential opportunities that were identified.

Education

Masters (MSc) - Communications, Advertising & Public Relations

University of Ulster
Northern Ireland
09.2003 - 06.2024

BA (Hons) - Business Studies

University of Ulster
Northern Ireland
09.1999 - 06.2003

Diploma - Industrial Studies

University of Ulster
Jordanstown, Northern Ireland
06.2000 - 06.2001

Skills

  • Salesforce
  • MS Dynamics
  • Tableau
  • MS Office Suite
  • Employee mentorship
  • Leadership excellence
  • Customer relationship management systems

Custom

REFERENCES AVAILABLE UPON REQUEST.

Timeline

Assistant Director

EY
04.2012 - 07.2025

Head of Client Management

Lucas Love Recruitment
09.2011 - 03.2012

Account Manager

New York Stock Exchange (NYSE) Technologies
02.2006 - 06.2011

Media Executive

Ardmore Advertising
10.2005 - 01.2006

Marketing Executive

County Down & Armagh (Northern Ireland) Tourism and Investment Government Delegation
09.2004 - 06.2005

Masters (MSc) - Communications, Advertising & Public Relations

University of Ulster
09.2003 - 06.2024

Diploma - Industrial Studies

University of Ulster
06.2000 - 06.2001

BA (Hons) - Business Studies

University of Ulster
09.1999 - 06.2003
JANINE BENNETT