Janie Wilson
Tampa
Summary
Driven Public Relations Intern, with experience of meeting company needs with consistent and organized practices, while being skilled in working under pressure and adapting to new situations and challenges. Focused on contributing to company success while learning from established professionals. Seeking to take on challenging positions with long term career potential.
Overview
7
7
years of professional experience
Work History
Cashier
Zukku
Tampa
09.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
Manager
Giovanni's Roast Beef and Pizza
Peabody
04.2021 - 07.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Lead Barista
REEL Nutrition
Peabody
04.2021 - 08.2022
- Demonstrated exceptional customer service skills, resolving customer complaints in a professional manner.
- Collaborated with management team to develop new strategies for increasing sales and profits.
- Developed effective relationships with customers through friendly interactions and excellent product knowledge.
Front of House Manager
Lupo's Italian Kitchen
Peabody
07.2017 - 04.2021
- Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
- Performed daily opening and closing duties such as setting up registers, counting money.
- Resolved customer complaints in a professional manner.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
Education
Bachelor of Arts - Advertising And Public Relations
The University of Tampa
Tampa, FL05-2026
High School Diploma -
Peabody Veterans Memorial High School
Peabody, MA06-2022
Skills
- Complaint Resolution
- Handling Escalations
- Quality Assurance
- Social Media Posts
- Product Promotion
- Guest Relations
- Upselling Strategies
Accomplishments
- Ben’s Beginners Cooking Contest, Grand Prize Winner and Promotional Commercials Star (December 2014 – August 2017)
- Contestant and Star, Chopped Junior, Season 1, Episode 8 Cereal Miracles (December 2015)
- Star, Producer, and Director, The 3 J’s and That Guys Kitchen, Peabody Access Television (August 2015 – December 2016)
- Guest Speaker for MARS Food, Partnership for a Healthier America Summit (May 2017)
- Featured “Cool Kid”, Chronicle, WCVB Boston (October 2017)
- Kids Advisory Board Member and Instructional Video Star, Chop Chop Magazine (June 2016 -June 2018)
- Volunteer Teacher/Guest Speaker, Peabody School System (April 2018 -June 2018)
- Contestant and Star, Stove Tots, Season 1, Episode 12 Street Cred (January 29, 2018)
Affiliations
- Peabody Veterans Memorial High School, DECA club (September 2018 – March 2020)
- Member of Delta Beta Chapter of Delta Zeta Sorority – (September 2022 – Present)
- Fundraising chair for Delta Zeta (January 2023- January 2024)
- Sweetheart of Pi Omega Chapter of Lambda Chi Alpha Fraternity (April 2023-Present)
Timeline
Cashier
Zukku
09.2023 - Current
Manager
Giovanni's Roast Beef and Pizza
04.2021 - 07.2023
Lead Barista
REEL Nutrition
04.2021 - 08.2022
Front of House Manager
Lupo's Italian Kitchen
07.2017 - 04.2021
Bachelor of Arts - Advertising And Public Relations
The University of Tampa
High School Diploma -
Peabody Veterans Memorial High School
Similar Profiles
Joshua CarloJoshua Carlo
Kitchen Lead at Zukku-San Sushi Bar and GrillKitchen Lead at Zukku-San Sushi Bar and Grill
Arrianna EbertArrianna Ebert
Poke Chef at Zukku SushiPoke Chef at Zukku Sushi
Bailey ReisingBailey Reising
Waitress at ZUKKU SANWaitress at ZUKKU SAN