Janice Ho
Ryde,Isle of Wight
Summary
I am a motivated and personable university student at the University of Reading, currently seeking a part-time work. I am a person who takes genuine pride in creating a positive experience for customers, and I bring a warn and professional manner to every interaction. Having a balance of being in a academic programme alongside actively seeking work, have developed me strong time managements, resilience, organisation skills and working under pressure - all qualities I am eager to bring in a fast paced environment.
I am a committed team player who is always willing to go the extra mile. For example, staying overtime to help with busy hours, help do any needed tasks and many more. I am also fully flexible with my availability, including weekends and weekdays. I am looking for an opportunity where I can contribute meaningfully, and deliver the kind of service that keeps customers satisfied.
Overview
3
3
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Cashier/Sales Worker
Lucky House
Ryde, Isle of Wight
2023.02 - 2026.02
Summary:
Responsible with managing till operations and processing both cash and card transactions accurately and efficiently. Supported the kitchen team with food preparation and order fulfilments during busy service hours, whilst assisting on back of the house duties like being a CP and stock replenishments.
Working within the hospitality and food service industry has allowed be to:
- Develop a strong foundation in customer service, food preparation and maintain a standard of hygiene.
- To work in a fast paced environment. Teaching me to manage my time efficiently, stay calm under pressure and prioritise tasks efficiently during busy periods.
- Maintained clean and organised workspace to ensure efficient service.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Balanced till at end of day, maintaining accurate records.
I am comfortable in working as part of a team, contributing to a positive overall customer experience. The ability to work in a fast paced environment gives me great excitement to show my ability to do well and work in a group that I can thrive in.
Education
Bachelor of Science - Business Economics
University of Reading
Reading 2025.09 - 2028.07
A-Levels - Sixth Form
Ryde School With Upper Chine
Isle of Wight 2023.09 - 2025.07
GCSEs - Secondary School
Ryde School with Upper Chine
Isle of Wight 2018.09 - 2023.07
Skills
- Strong time management and reliability
- Ability to work well under pressure
- Teamwork skills
- Customer Service and Communication Skills
- Quick Learner with a willingness to learn new skills
- Organisational Skills
- Knowledge of Food Safety
- Friendly disposition
- Handling Difficult Customers
Certification
Level 2 Food Hygiene / Food Safety Certification
Accomplishments
Cooking Captain
I've been elected for Cooking Captain in Sixth Form to lead and coordinate cooking responsibilities, leading groups of younger students, helping out with open morning events and serving guests. This uplifted my leadership, organisational, communicative, teamwork skills and a commitment to maintaining high standards for others.
Languages
English
Proficient (C2)
Gejia
Proficient (C2)
Chinese (Mandarin)
Advanced (C1)
Chinese (Cantonese)
Upper intermediate (B2)
Affiliations
- Cooking - I have a genuine interest in making meals and that has been solidified with my time in university. Exploring different cuisines peaks my curiosity which reflects a natural enthusiasm for the food service industry.
- Reading - I am committed to continuous learning both academically and personally
- Staying active - I love to explore new environments and do new things that is presented to me
Timeline
Bachelor of Science - Business Economics
University of Reading
2025.09 - 2028.07
A-Levels - Sixth Form
Ryde School With Upper Chine
2023.09 - 2025.07
Cashier/Sales Worker
Lucky House
2023.02 - 2026.02
GCSEs - Secondary School
Ryde School with Upper Chine
2018.09 - 2023.07