Janice Chappell

Fully responsible for the day to day running of the accounts department using Sage50 accounts system.

Duties include processing of sales invoices daily for all goods despatched, input of stock delivered and processing of supplier invoices . Dealing with the Credit control side, chasing on a monthly basis , emailing statements and following up on queries. Allocation of customer payments into sage and clearing down invoices. Also responsible for Generating payments to suppliers monthly and allocation on Sage.

Answering all incoming calls and building up a rapport with both suppliers and customers which in turn leads to a productive well run office .

Dealing with any workshop labour queries and estimators

working alongside them to enable smooth running department.

• Established effective payment plans to facilitate timely debt recovery.
• Collaborated with internal teams to ensure smooth functioning of credit control processes.
• Coordinated legal actions against defaulters to safeguard company interests.
• Resolved escalated issues efficiently, reducing potential damage to customer relationships.