Summary
Overview
Work History
Education
Skills
Timeline
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Janhavi Sawant

London,SHF

Summary

Results-driven Business Development Manager with a proven track record of identifying and capitalizing on new business opportunities. Skilled in cultivating lasting client relationships, negotiating high-value deals, and demonstrating strategic thinking and innovative problem-solving to drive revenue growth. Proactive approach to surpassing sales targets and achieving business objectives. Experienced in market analysis, developing strategic partnerships, and utilizing innovative sales techniques to foster revenue growth. Proficient in managing cross-functional teams and delivering tailored solutions to meet diverse client needs.

Overview

2
2
years of professional experience

Work History

Operations Executive

Vibrant Experience
01.2023 - 01.2024
  • Managed and coordinated tour packages, visa applications, and flight ticketing services.
  • Provided excellent customer service, ensuring seamless travel arrangements for clients.
  • Assisted in itinerary planning, documentation, and resolving client queries efficiently.
  • Managed customer service operations, significantly enhancing customer satisfaction and loyalty.
  • Managed monitoring and oversight of operations, ensuring all jobs were completed on time and as planned.
  • Managed daily operations to enhance efficiency and minimise operational costs in a fast-paced environment.
  • Led operations team in daily tasks, optimising workflow and increasing efficiency by 20%.
  • Analysed operational data to identify trends and areas for improvement, informing strategic decisions.
  • Monitored staff performance and developed improvement plans.
  • Fostered strong relationships with key stakeholders, including suppliers and clients, to support business objectives.

Sales Executive

World Travel Studio
01.2022 - 01.2023
  • Sold travel packages to clients over the phone, meeting and exceeding sales targets.
  • Assisted customers in selecting the best travel deals based on their preferences and budget.
  • Managed customer relationships through consultative sales techniques to attain individual sales goals.
  • Customised service offerings to accommodate consumer needs.
  • Achieved and surpassed sales targets consistently, contributing significantly to the company's growth and profitability.
  • Showcased product features and benefits to drive sales.
  • Provided accurate quotes and price information to inform customer decision-making.
  • Consistently achieved or surpassed sales targets.
  • Cold called customers to build lead database.
  • Coordinated sales efforts with marketing teams to increase profits.
  • Built exceptional customer satisfaction by delivering friendly service.
  • Resolved customer issues and complaints with quick-thinking problem-solving.
  • Achieved company targets by implementing successful sales strategies.
  • Provided exceptional after-sales support, addressing any customer concerns and fostering loyalty.
  • Contacted current and potential clients to promote, upsell and cross-sell products and services.

Education

Master’s International Business -

Greenwich University
London, ENG
01.2026

Bachelor’s Travel and Tourism Management -

Amity University
Mumbai
01.2023

Skills

  • Travel Operations & Customer Service
  • Sales & Business Development
  • Itinerary Planning & Coordination
  • Communication & Relationship Management
  • Multitasking & Problem-Solving

Timeline

Operations Executive

Vibrant Experience
01.2023 - 01.2024

Sales Executive

World Travel Studio
01.2022 - 01.2023

Master’s International Business -

Greenwich University

Bachelor’s Travel and Tourism Management -

Amity University

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Janhavi Sawant