Outgoing Waitress eager to assist team and willing to take on any task. Experienced at helping guests feel welcome while responding to questions in friendly and knowledgeable manner. Brings [Number] years of fine dining experience.
Overview
12
12
years of professional experience
Work History
Cleaning
Company
medway, Kent
Acted as a team leader in group projects, delegating tasks and providing feedback.
Worked effectively in fast-paced environments.
Demonstrated respect, friendliness and willingness to help wherever needed.
Waitress
moonlight ( ali )
Faversham, Kent
01.2023 - 02.2024
Verified completed orders and served guests at tables.
Followed health and hygiene standards when handling food and cleaning restaurants.
Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
Maintained excellent level of service in busy and demanding restaurant environment.
Delivered checks, collected cash or credit card payments and provided receipt to customers.
Kept tables clear of used crockery, glassware and cutlery.
Assisted kitchen staff with food prep, dishwashing and plating food.
Memorised complete menu and offered guests knowledgeable suggestions.
Accurately took orders, making menu recommendations as appropriate.
Demonstrated exceptional memory and communication skills for reliable and trusted service.
Increased order value by upselling sides, drinks and desserts.
Customer service
......
Chatham, Kent
07.2016 - 01.2024
Waitress supervisor
B&G ( bayrum )
Sittingbourne, Kent
05.2019 - 01.2023
Liaised with bar and kitchen staff to maintain seamless customer service outputs and provide timely delivery of food and beverages.
Checked customer IDs to confirm age before selling age-restricted products.
Prepared tables for guests and reset tables between customers.
Quickly established positive rapport with customers to elevate guest experience and maximise upselling opportunities.
Co-op
Jackie
Ashford, Kent
03.2012 - 10.2015
Warehouse Packer
Company
Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
Marked stock with identification tags and labels to outline information such as storage locations.
Compiled reports of cost factors such as labor, production and equipment.
Education
NVQ Level 2 - Performing arts, drama, maths
Canterbury college
Canterbury, Kent
GCSEs - Math B. Art A. English B. Geography C
Christchurch secondary school
Ashford, Kent
Skills
Food and wine pairing
Guest rapport
Opening and closing procedures
Outstanding customer service
Inventory control
[Product or Service] knowledge
Organised and reliable
Allergy awareness
Table serving
Customer demographics understanding
Sales strategy familiarity
Advanced product knowledge
Customer support management
Dish Preparation
Menu Memorization
Seating Assignment Preparation
To-Go Order Preparation
Work Preference
Work Type
Full Time
Location Preference
On-Site
Important To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveWork from home option