Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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JANET ZIMBA

MANAGER
Folkestone,Kent

Summary

Hardworking and passionate candidate with a strong passion for serving the need of venerable youth and Adults . Big part of my life has been devoted to this ,both at hands on and managerial level . I am a very Organized team player with a firm sense of responsibilities and honed interpersonal skills . which allow me to bring the best out of my team . A very dependable candidate successful at managing multiple priorities with a positive attitude and ability to excel under pressure. Willingness to take on added responsibilities to meet team goals. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.Looking to join join a growth oriented progressive company ,where my managerial capabilities ,creative ideas and genuine enthusiastic would allow me to progress .

Overview

19
19
years of professional experience

Work History

Recruitment and Training Officer

Bpro Nursing agency
Canvey Island, Essex
01.2018 - Current
  • Set and monitored recruitment goals to downstream staff.
  • Customized strategies for different vacancies, like creating engaging job adverts and social media techniques.
  • Researched various advertising options to place ads and attract candidates.
  • Concurred with department managers to forecast future hiring needs and requirements.
  • Conducted evaluations of recruiting team to gauge performance and progress.
  • Collaborated with HR professionals and universities to build network and establish professional relationships.
  • Met with managers to discuss vacancies, applicant qualifications and characteristics of high-performing candidates.
  • Trained and supervised recruiting team to follow procedures for onboarding process.
  • Created and implemented successful recruitment process to fill required vacancies.
  • Screened candidates, conducted interviews and selected ideal talent to fill open roles.

Service Manager

Larchwood Court limited
Gravesend, Kent
04.2004 - 01.2018
  • Prepared rotas and assigned workloads to achieve service targets.
  • Supported departmental budget governance for expenditures, materials and labour.
  • Devised and implemented improvements to service procedures, improving customer satisfaction scores.
  • Built firm but respectful relationships with staff, leading by example and providing continued encouragement for high levels of motivation and satisfaction.
  • Resolved complex issues with strong analysis and investigations.
  • Analyses customer feedback and trends to drive process improvements.
  • Managed environmental risks associated with all business units to guarantee employee safety.
  • Coached and mentored new team members to build high-performing team for optimum productivity.
  • Implemented new policies to reach regulatory compliance.
  • Monitored operational progress against budgets for cost-effective service provision.
  • Assessed daily operational needs and requirements and used team meetings to encourage staff goal-achievement.
  • Assessed daily operational needs and requirements and used team meetings to encourage staff to achieve set goals.
  • Offered out of hours support and liaised with technical teams to restore services.
  • Managed daily finance services for smooth business operations.
  • Informed authorities about incidents to comply with mandated health and safety laws and regulations.
  • Evaluated performance reports to monitor practice progress.
  • Managed daily service operations through strategic care planning.
  • Coordinated staff rotas to meet service requirements whilst remaining under budget.
  • Implemented clear quality standards to maintain first-class patient provisions.

Education

Master of Business Administration - Leadership and Management in Health Care

Canterbury Christ Church University
Canterbury
09/2014 - 09/2017

Bachelor of Science - Business Studies And Health Studies

Canterbury Christ Church University
Canterbury
09/2008 - 09/2012

NVQ Level 3 CERTIFICATE - Principle of end of life care

NCFE
Newburn, Newcastle upon Tyne
01/2011 - 06/2012

NVQ Level 4,EDI Certificate - Register Managers (Adults)

Pearson College London
London
01/2007 - 03/2008

Level 2 Certificate -QCA Accreditation,ASET - Medicine Administration

Bexley College
Bexley
01/2006 - 01/2007

Level 2 Certificate,(QCA). Accreditation .ASET - Certificate in Control of infection&Contamination

Bexley College
Bexley
01/2006 - 03/2007

NVQ Level 2 - Health and Social Care

City &Guilds
London
02/2003 - 06/2004

GCSEs - English,C,Geography B, Science C, Commerce,A, Biology C,Accounts B

Fletcher High School
Gweru , Zimbabwe
01/1987 - 12/1991

Skills

  • Staff development
  • Motivational leadership
  • Staff recruitment and retention
  • Multidisciplinary team collaboration
  • Staff Management
  • Team Building
  • Patient risk management
  • Care plan implementation
  • Contract negotiating
  • Safeguarding vulnerable adults
  • Quality of life guidelines
  • Social care management
  • Admitting processes
  • Assessing needs
  • Networking with staff
  • Leadership

Languages

English
Fluent

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Recruitment and Training Officer

Bpro Nursing agency
01.2018 - Current

Service Manager

Larchwood Court limited
04.2004 - 01.2018

Master of Business Administration - Leadership and Management in Health Care

Canterbury Christ Church University
09/2014 - 09/2017

Bachelor of Science - Business Studies And Health Studies

Canterbury Christ Church University
09/2008 - 09/2012

NVQ Level 3 CERTIFICATE - Principle of end of life care

NCFE
01/2011 - 06/2012

NVQ Level 4,EDI Certificate - Register Managers (Adults)

Pearson College London
01/2007 - 03/2008

Level 2 Certificate -QCA Accreditation,ASET - Medicine Administration

Bexley College
01/2006 - 01/2007

Level 2 Certificate,(QCA). Accreditation .ASET - Certificate in Control of infection&Contamination

Bexley College
01/2006 - 03/2007

NVQ Level 2 - Health and Social Care

City &Guilds
02/2003 - 06/2004

GCSEs - English,C,Geography B, Science C, Commerce,A, Biology C,Accounts B

Fletcher High School
01/1987 - 12/1991
JANET ZIMBAMANAGER