Summary
Overview
Work history
Education
Skills
References
Timeline
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Janet Ishola

Manchester,Greater Manchester

Summary

Backend Engineer focused on software development, currently transitioning into cybersecurity through an MSc in Cybersecurity. Experienced in building secure, scalable backend systems with strong expertise in authentication, access control, and secure software practices. Passionate about applying engineering skills to application security, network defense, and threat mitigation.

Overview

5
5
years of professional experience

Work history

Backend engineer

Fxpal
Lagos, Nigeria
01.2024 - 09.2025
  • Developed APIs with secure authentication (MFA, RBAC, encryption) to strengthen system trust
  • Used NestJS, Docker, Kubernetes, GitHub Actions, TypeScript with a focus on container security and CI/CD automation.
  • Identified areas for improvement in existing software programs and developed modifications.
  • Created comprehensive technical design documents and effectively communicated the architectural vision across different functional areas.
  • Liaised with software vendors to address short-term and long-term application issues, advocating for root cause resolution.
  • Performed thorough testing and analysis to eliminate errors and risks.

Technical Support Engineer

Binance
Lagos, Nigeria
01.2023 - 07.2023
  • Conducted root cause analysis and supported incident response, improving system reliability and security posture.
  • Participated in on-call rotations, delivering emergency support to customers and coordinating incident communications to SRE team.
  • Resolved escalated technical issues promptly, ensuring minimal disruptions in operations.
  • Took ownership of personal queue, seeing issues through to resolution or escalation as appropriate.
  • Utilised Spring Boot, Java, NestJS, Docker, Kubernetes, GitHub Actions, and TypeScript to design and implement scalable and maintainable systems.
  • Contributed to code reviews, ensuring software quality and adherence to best practices.

Technical Support Engineer

Bundle Africa
Lagos, Nigeria
01.2022 - 01.2023
  • Provided tier two application support for production systems, diagnosing and resolving customer issues in a timely manner.
  • Managed ticket queue and communicated effectively with stakeholders throughout the support lifecycle.
  • Collaborated with product and engineering teams to fix bugs and implement enhancements, ensuring seamless operation of applications.
  • Worked closely with the CX team to address user complaints about the application, resulting in improved response time and enhanced customer satisfaction.
  • Prioritised tasks effectively for efficient resolution of customer concerns.
  • Streamlined communication processes between IT department and end-users, promoting better understanding of technical requirements.
  • Implemented robust security measures to protect sensitive data from potential threats.
  • Conducted thorough troubleshooting for identifying potential software issues.

Software Engineer Trainee

Semicolon
Lagos, Nigeria
03.2021 - 04.2022
  • Developed APIs for diverse clients, including E-commerce platforms, E-learning platforms, blog webpages, airline booking systems, and banking web applications. Utilised Java and Spring Boot to create efficient and functional solutions.
  • Integrated design thinking techniques to identify and eliminate bottlenecks in the customer journey, resulting in a 25% increase in website conversions and a 30% reduction in customer churn rates.
  • Collaborated on APIs and managed software workflow using Scrum methodology, increasing task success rate by 25%.
  • Implemented intuitive frontend designs and seamlessly integrated endpoints using React JS and Axios, resulting in improved user experiences.
  • Assisted in database management tasks, improved data integrity and security.
  • Participated in brainstorming sessions; contributed innovative ideas for product enhancement.
  • Researched new technologies to keep up-to-date with industry trends and advancements,.

Education

Master of Science - Cyber Security, Threat Intelligence and Forensics

University of Salford
Salford
09.2025 -

Bachelor of Science - Computer Science

Bowen University
Osun, Nigeria
09.2015 - 09.2019

Skills

  • MySQL/MSSQL
  • Spring Boot & Java
  • Typescript
  • NodeJs application development
  • Product lifecycle understanding
  • Data security measures
  • Test-Driven Development
  • Postgresql
  • Amazon Web Services
  • Linux Operating System
  • Docker
  • MongoDB
  • Jenkins
  • Git and github use
  • API development
  • Agile methodologies proficiency
  • Database schema design
  • Knowledge of microservices architecture
  • Data structure manipulation
  • Database management
  • SQL proficiency
  • Software debugging
  • Microservices architecture
  • Security principles
  • Cybersecurity fundamentals
  • API integration
  • Interpersonal communication
  • Team player
  • Resourcefulness

References

References available upon request.

Timeline

Master of Science - Cyber Security, Threat Intelligence and Forensics

University of Salford
09.2025 -

Backend engineer

Fxpal
01.2024 - 09.2025

Technical Support Engineer

Binance
01.2023 - 07.2023

Technical Support Engineer

Bundle Africa
01.2022 - 01.2023

Software Engineer Trainee

Semicolon
03.2021 - 04.2022

Bachelor of Science - Computer Science

Bowen University
09.2015 - 09.2019

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