Jane Warner

Facilitated comprehensive medical provision for BBC productions to promote safety and compliance across filming locations.

Deliver immediate emergency care triage and ongoing treatment for cast crew and visiting public to maintain health standards and effective response protocols.

Advised production management on control measures, welfare planning, and emergency response procedures to ensure workplace safety and compliance.

Achieve adherence to HSE guidelines, BBC safety policies, and ScreenSkills best practices to foster a safe and compliant work environment.

Collaborated with production managers, health and safety officers, location teams, and emergency services to ensure effective medical response plans.

Managed medical equipment and medications while maintaining rigorous incident documentation to safeguard patient confidentiality and enhance trust.

Facilitated effective clinical oversight and leadership briefings to enhance team performance and improve patient care.

Delivered first aid and advanced life support to provide timely medical assistance for injuries, illnesses, allergic reactions, and environmental exposures.

Promote a proactive welfare-focused culture that enhances mental and physical wellbeing for individuals on high-pressure filming schedules.

Addressed public incidents to ensure professionalism and adherence to safeguarding standards.

Facilitated secure environments for live theatre performances to enhance audience enjoyment and performer safety.

Maintained safety of audiences, performers, staff, and visiting public to provide a secure and enjoyable environment in accordance with venue policies and licensing requirements.

Executed access control ticket checks and bag searches to maintain a safe and welcoming atmosphere for visitors.

Monitored audience behaviour to ensure safety and well-being by responding to disturbances and safeguarding concerns.

Facilitated safe entry, seating, and exit procedures to promote safety and comfort for all attendees.

Facilitated prompt responses to incidents and emergencies to maintain safety and compliance with venue procedures during evacuations, medical situations, and fire alarms.

Facilitated collaboration between front-of-house teams, stage management, and emergency services to ensure seamless event execution.

Maintained accurate security documentation to uphold compliance and facilitate effective incident response.

Ensured compliance with venue rules and licensing conditions to enhance customer experience.

Supported safeguarding of vulnerable patrons to uphold their safety and well-being, including children and those with additional needs.

Invigilated SIA licence-linked examinations in accordance with SIA regulations, awarding body requirements, and examination standards.

Ensured exam conditions were secure, fair, and compliant, maintaining the integrity of the assessment process at all times.

Verified candidate identity and eligibility, checking photographic ID and required documentation prior to examinations.

Delivered clear exam instructions and enforced examination rules, including timekeeping, conduct, and permitted materials.

Monitored candidates throughout the exam to prevent malpractice, collusion, or breaches of exam regulations.

Responded appropriately to incidents, disruptions, or candidate queries, escalating concerns in line with procedures.

Completed accurate examination records, attendance registers, incident reports, and post-exam documentation.

Maintained confidentiality of exam materials, candidate information, and assessment outcomes.

Supported candidates with reasonable adjustments in line with awarding body guidance and equality legislation.

Worked closely with training providers and centre management to ensure smooth exam delivery.

• Provided emergency care to stabilise patients' conditions.
• Conducted health awareness sessions to encourage healthier lifestyle choices among staff.
• Managed patient records ensuring confidentiality and up-to-date information.
• Mitigated workplace accidents through vigilant monitoring of safety procedures.
• Promoted good health practices with proactive wellness programmes.
• Improved overall safety by administering first aid and CPR as required.
• Assisted injured personnel, promoting faster recovery times.
• Maintained first aid kits, ensuring readiness for emergency situations.
• Prepared patients for transport to hospital, stabilising conditions prior to transfer.
• Assessed casualty conditions to apply appropriate first aid treatments.
• Documented injuries and treatment provided to maintain log records.
• Supported events to provide safety and wellbeing of attendees.
• Supported specialist paramedics in delivering emergency care.
• Liaised with authorities including police and paramedics as necessary, communicating key information quickly and concisely.
• Remained calm under pressure to professionally handle evolving emergency scenarios.
• Demonstrated respect, friendliness and willingness to help wherever needed.

Working alongside the BBC looking after film sets and asset protection for the client as well as related security jobs for example working at the Grand national securing the horses as well as working Badminton horse trials looking after event organizers.

• Extensive experience door Supervising in a busy venues on the weekends my main duties not limited too are, Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry, Obtain help by sounding alarms, Prevent losses and damage by reporting irregularities, informing violators of policy and procedures; restraining trespassers, Control traffic by directing drivers, Complete reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures, Maintain environment by monitoring and setting building and equipment controls, Maintain organization's stability and reputation by complying with legal requirements, Ensure operation of security equipment and surveillance cameras by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; evaluating new equipment and techniques, Contribute to security team effort by accomplishing related results as needed.
• Ensure the security, safety, and well-being of all personnel, visitors, and the premises, Provide excellent customer service, Adhere to all company service and operating standards.
• Remain in compliance with local, and legal regulations, Respond to emergency situations to provide necessary assistance to employees and customers, Protect the company's assets relative to theft, assault, fire, and other safety issues, Follow procedures for various initiatives, including fire prevention, patrolling premises regularly, traffic control, and accident investigations,
• Report suspicious activity, criminal behaviour, and security breaches, Be the main point of contact for all first aid and emergency needs
• Planned revenue generation strategies designed for growth.
• Directed safety protocols implementation, created safer workplace conditions.
• Led and managed administrative staff to maintain smooth daily operations.
• Encouraged innovative thinking in the team, fostered an environment of growth and development.
• Managed vendor relationships to ensure timely delivery of services.
• Coordinated hiring, recruitment and training strategies to build successful team.
• Led teams to achieve business objectives on time and within budget constraints.
• Handled negotiations with outside vendors and service agencies to meet group needs.
• Maintained smooth-running business operations by delegating priorities to staff abilities.
• Engaged with stakeholders to build relationships and brand awareness.
• Ensured timely resolution of complaints, promoting client satisfaction.
• Provided constructive feedback from customers to relevant departments driving product improvement.
• Facilitated the smooth flow of information between clients and internal teams for better understanding of needs.
• Dealt efficiently with complex customer queries whilst ensuring a high level of service at all times.
• Enhanced customer satisfaction by promptly addressing and resolving inquiries.
• Implemented risk management protocols for safeguarding project integrity.
• Identified risk factors and implemented safeguarding measures to ensure senior safety.
• Handled emergency situations calmly and efficiently, safeguarding company assets and personnel.
• Implemented safeguarding procedures to ensure the wellbeing of all attendees.
• Conducted risk assessments for safeguarding vulnerable clients.
• Streamlined communication processes with clients enhancing efficiency.

Provided one-to-one and small-group support to young people aged 16+ with Education, Health and Care Plans (EHCPs), including those displaying challenging behaviour.

Supported learners to develop independence, emotional regulation, social skills, and life skills within education and community settings.

Implemented individual support plans, behaviour support strategies, and risk assessments in line with EHCP outcomes.

Managed and de-escalated challenging behaviour using positive behaviour support, trauma-informed practice, and clear boundaries.

Worked collaboratively with teaching staff, SENCOs, therapists, social workers, and external agencies to support holistic development.

Promoted safeguarding, equality, and inclusion, following local authority and organisational policies at all times.

Monitored progress, maintained accurate records, and contributed to reviews, reports, and multi-agency meetings.

Supported young people with transitions into further education, training, employment, or independent living.

Encouraged engagement, attendance, and positive relationships through consistent, supportive, and person-centred approaches.

Responded calmly and professionally to incidents, ensuring the safety and wellbeing of young people and others.

• Supervising work that has been set in accordance with the school policy, managing the behaviour of pupils while they are undertaking this work to ensure a constructive environment, responding to any questions from pupils about process and procedures, dealing with any immediate problems or emergencies according to the school's policies and procedures, collecting any completed work after the lesson and returning it to the appropriate teacher, reporting back as appropriate using the school's agreed referral procedures on the behaviour of pupils during the class, and any issues arising
• Ensured effective learning environment by maintaining classroom discipline and management.
• Maintained up-to-date records of attendance for accurate monitoring purposes.
• Stepped in at short notice during teacher absences, minimising disruption to curriculum progression.
• Facilitated study groups for enhanced comprehension of complex topics.
• Assisted students in understanding subject material, promoting academic advancement.
• Promoted a positive educational atmosphere with clear communication and rapport building.
• Monitored student behaviour, establishing respectful and productive learning spaces.
• Implemented school policies consistently to maintain order and respect amongst students.
• Implemented emergency procedures when necessary, ensuring safety of all students in care.

• Responsible for the security of the building and the welfare of guests including dealing with complaints and engaging with guest to give them the best experience, Carry out regular floor walks and security checks of fire exits and public areas and dealing with any issues that may arise, Complete check ins & check outs and taking payment from customers as required, Complete all reports, bills and admin using the Guestline system and Microsoft Office, Answer the telephone and assist with reservations and all queries, Make sure all Guests are served in a professional manner following the company standard and give the best possible experience, To ensure the hotel is kept at a high standard by cleaning public areas as needed and organising and setting up any functions for the next day, Respond to any emergency situations including being the first Aider on site and fire Marshall

• My responsibilities include: Assist in the development of the strategic direction of the Company, together with the Executive Directors
• Reflecting the needs and priorities of the Traders, Contribute to, guide and approve strategic plans, business plans etc
• Monitor progress and ensure corrective action is taken when necessary, Provide an independent and objective perspective to the Board and make a positive contribution to the success and growth of the town, Constructively challenge the performance of the Executive Directors, Ensure that the resources of the Company are being used properly and effectively and that efficient financial control systems and management processes are in place, Act as an ambassador and champion for the Traders Association Representing the views of the trader to the wider business community and local and central Government, Ensure feedback is communicated to the Executive Directors to be used in developing and improving our policies and services, Attend Board meetings and participate in other Board Committees and Working Groups such as event groups, Fulfil the responsibilities of Company Directors, and to ensure that the Company operates within the law
• Fostered a positive work environment, increased employee morale.
• Implemented operational changes for improved efficiency.
• Implemented company policies and legal guidelines.
• Built key stakeholder relationships to facilitate business growth.

• My responsibilities included: Advertising for the whole business, Client relations, Creative problem solving, Customer service, Tax preparation, Accounts, Maintaining documentation, Training and development, Health and safety
• Led team to streamline operations by implementing new strategies.
• Supervised staff training programmes with focus on skill enhancement.
• Instituted cost control measures, mitigated financial risk.
• Directed team to deliver high-quality customer service.
• Identified and capitalised on growth opportunities in the market.
• Managed daily operations by overseeing financials, key performance indicators and employee performance.
• Implemented process improvements, streamlining operations for increased productivity.

• Coordinating induction and training for new volunteers, Completing the admin needed for a new volunteer to attend local and national training, Running interesting and relevant annual branch training days, Maintaining an accurate list of all volunteers and the dates when training was completed, Working with the Regional Trainer, branch volunteers and the Learning and Development team to identify local training needs and arrange for the required courses to be delivered, Supporting and encouraging any volunteers facing barriers to completing their training, Providing reports to the local SSAFA branch and to SSAFA's Central Office, Working within the standards and values of SSAFA including observing policies such as the Volunteering policy and data protection policy, Running the office and completing all relevant documents needed to ensure all volunteers and clients are fully supported

• My responsibilities included: Managing café services, Organising events, Promoting products and services, Delivering presentations, Arranging the diary and staff rota, Maintaining documentation and records, Monitoring health and safety and hygiene standards, Supervising staff, Assisting with customer enquiries

• Supported teams to achieve shift targets such as service times or waste minimisation.
• Greeted customers warmly and provided friendly service, leading crew by example.
• Developed employees' skills in new tasks or stations.
• Reinforced hygiene and food safety procedures.
• Maintained current knowledge of company standards and up-to-date food safety regulations.
• Provided one-on-one coaching to employees needing improvement in performance.
• Set positive examples for team members by demonstrating quality service.
• Assigned tasks and responsibilities to crew members based on individual ability and experience
• Mentored junior employees to improve accuracy and efficiency when taking orders.
• Encouraged professional development and goal setting for all staff.