Jane Sinclair
London
Summary
Dynamic VIP Client Manager with over 30 years experience across luxury multi brand boutiques, excelling in client relationship management ,personal styling and exceptional customer service. Adept at implementing best practices to enhance client satisfaction and achieve revenue goals. Strong communicator with a keen eye for fashion trends, fostering team motivation and problem-solving excellence.
Overview
20
20
years of professional experience
Work History
VIP Client Manager
Iris Fashion
London
06.2019 - Current
- Developed and maintained strong relationships with clients to ensure customer satisfaction..
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Recognized by management for providing exceptional customer service.
- Focused on achieving highest level of expectations to meet client and company satisfaction.
- Coached, developed and motivated team to achieve revenue goals.
- Implemented best practices for addressing customer inquiries efficiently across various channels like email, phone, social media.
- Resolved customer complaints in a timely manner through effective communication techniques.
- Exhibited deep knowledge of products, establishing trust and respect.
VIP Client Manager
The Shop at Bluebird
London
09.2005 - 03.2019
Education
KINGSTON COLLEGE
KINGSTONSkills
- Client relationship management
- Customer service
- Communication techniques
- Revenue goal achievement
- Time management
- Best practices implementation
- Social media savvy
- Extensive personal network
- Attention to detail
- Team motivation
- Organizational skills
- Problem solving
- Personnal styling
- identifying and adapting current fashion trends
Timeline
VIP Client Manager
Iris Fashion
06.2019 - Current
VIP Client Manager
The Shop at Bluebird
09.2005 - 03.2019
KINGSTON COLLEGE
Similar Profiles
Nor Afiqah Binti TermiziNor Afiqah Binti Termizi
Tiktok Shipping and Order (Full-time) at De Iris FashionTiktok Shipping and Order (Full-time) at De Iris Fashion
Andrelina RamdhunAndrelina Ramdhun
Screenwriter and Producer at Iris Prize At Iris In The Community Outreach ProjectScreenwriter and Producer at Iris Prize At Iris In The Community Outreach Project
Precious AirePrecious Aire
Support worker at Iris Care GroupSupport worker at Iris Care Group