Jane O'Neill
Combe,Herefordshire
Summary
A passionate horsewoman and owner of 2 showjumpers, happily immersed in the horse world. A dedicated professional with a deep knowledge of horse anatomy and movement, complemented by a client-centred approach and excellent customer care skills. Highly organised and time-efficient. Experienced in sales and generating a new customer base, maintaining accurate records. Known for being friendly, approachable, and professional, with an entrepreneurial spirit and self-motivation to achieve goals. Committed to delivering exceptional service while fostering strong client relationships.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Equine Sports and Rehabilitation Massage Therapist
Self Employed
, Herefordshire Worcestershire Gloucestershire
05.2023 - Current
- Generating clients and appointments through social media, continued welfare checks, reminders and regular customer contact.
- Adhered strictly to professional ethics and standards of practice in all interactions with clients.
- Advised on post-massage activities such as rest, exercise and stretches that would be beneficial.
- Delivered high quality therapeutic massages by employing a range of techniques and modalities.
- Assessed client needs for specific treatments, enhancing overall wellbeing.
- Kept detailed records of treatments provided for future reference and continuity of care.
Gallery Owner/ Artist
Self Employed
, Herefordshire
04.2016 - Current
- Provided exceptional customer service, resulting in repeat business.
- Developed new business opportunities for increased market reach.
- Coordinated special events, enhancing brand awareness in the local community.
- Managed daily operations, ensuring smooth running of the business.
- Promoted company products and services on social media to increase brand awareness.
- Liaised with vendors to achieve favourable product pricing and timely stock replenishment.
- Developed winning sales strategies to drive revenue.
- Facilitated ongoing website updates and maintenance to align with brand evolution.
Head Teacher/Consultant Head Teacher
Surrey County Council
, Surrey
09.2013 - 08.2021
- Gained Outstanding at OFSTED in alternative provision setting. Working with pupils with Special Educational Needs.
- Became a consultant to an Alternative Provision School, supporting Executive Head Teacher.
- Chaired meetings with staff for effective operational planning.
- Managed school budget efficiently, ensuring optimal use of resources.
- Organised and led teacher training workshops to improve teaching methodologies.
- Implemented new curriculum guidelines for better academic performance.
- Established high expectations for staff, fostering a professional teaching environment.
- Led school-wide initiatives, promoting an inclusive and diverse learning environment.
- Appointed teachers, teaching assistants and administration staff to ensure alignment with school vision and mission, devising and designating roles to meet needs of the school
- Reviewed and updated school policies to maintain compliance with education regulations.
- Created a safe learning environment, prioritising student safety and comfort.
Education
Equine Sports and Rehabilitation Massage Therapist - Equine
Meadowbrook Academy
Staffordshire 09.2022 - 04.2023
Post Graduate Certificate of Education - Teaching
Goldsmiths, University of London
London, England 09.1994 - 07.1995
Bachelor of art and Design - 3D Ceramics
Loughborough College
Loughborough 09.1991 - 07.1994
Skills
- Knowledgeable of horse anatomy and movement
- Passionate about horses
- Able to generate new customer base
- Able to maintain existing client base
- Excellent customer care
- Highly organised and time efficient
- Record keeping accuracy
- Friendly, approachable and professional
- Entrepreneurial
- Self motivating to achieve
- Work well as an individual and as part of a team
Certification
Full clean driving license
Timeline
Equine Sports and Rehabilitation Massage Therapist
Self Employed
05.2023 - Current
Equine Sports and Rehabilitation Massage Therapist - Equine
Meadowbrook Academy
09.2022 - 04.2023
Gallery Owner/ Artist
Self Employed
04.2016 - Current
Head Teacher/Consultant Head Teacher
Surrey County Council
09.2013 - 08.2021
Post Graduate Certificate of Education - Teaching
Goldsmiths, University of London
09.1994 - 07.1995
Bachelor of art and Design - 3D Ceramics
Loughborough College
09.1991 - 07.1994