Summary
Overview
Work History
Education
Skills
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Certification
Projects
Timeline
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Jane Igbine

Blackburn,Lancashire

Summary

Experienced Data Operations and BI Analyst with over six years' success in leveraging data and analytics technologies to deliver actionable insights, streamline data processes, and support strategic decision-making. Skilled in managing complex datasets, building automated reporting solutions, and driving data quality improvements.
Strong communicator with a proactive, stakeholder-focused approach to delivering business value.

Overview

9
9
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work History

Data Administrator

Direct Heating Spares
Chorley, UK
08.2023 - 05.2025
  • Developed and maintained self-service dashboards in Tableau and Power BI, enabling non-technical teams to analyze data independently.
  • Automated ETL processes using Python and SQL, improving data integration and reducing manual effort.
  • Conducted data quality audits, enhancing accuracy of product records by 15%.
  • Provided training to operational teams on using analytics tools, driving increased adoption of self-service reporting.
  • Developed interactive dashboards in Jira to monitor KPIs and visualize performance metrics, facilitating better operational decisions.

Telecoms Expense Analyst (Contract)

Maintel
Blackburn, UK
12.2023 - 02.2024
  • Optimized network performance and efficiency through detailed telecom data analysis.
  • Identified cost-saving opportunities while ensuring high service quality.
  • Collaborated with customer support teams to resolve telecom-related issues.
  • Audited telecom invoices, ensuring accuracy and budget compliance.
  • Generated detailed reports on telecom expenditures for strategic planning.
  • Utilized SQL to query and analyze large datasets, uncovering insights that led to 10% reduction in telecom costs.
  • Developed dashboards in Power BI, providing real-time visualizations of telecom spending patterns to upper management.
  • Implemented Hadoop for distributed storage and processing of large telecom datasets, improving data accessibility and processing speed.

Direct Support Professional (Adult Services)

National Autistic Society (NAS)
Great Harwood, UK
12.2022 - 08.2023
  • Enhanced communication and engagement using autism-specific approaches.
  • Introduced IT enhancements, improving organizational processes and capabilities by 10%.
  • Monitored and updated support plans to meet health and well-being needs.
  • Analyzed and tracked service user progress, providing data-driven recommendations for support plans.

Program Coordinator

Nigerian Women Agro Allied Farmers Association (NIWAAFA)
Abuja
01.2016 - 08.2022
  • Managed organizational activities and program implementation.
  • Conducted training and workshops, promoting agricultural best practices.
  • Engaged in community outreach, raising awareness of agricultural trends.
  • Utilized Jira and Trello for effective program tracking and increased effective communication by 5%.
  • Developed dashboards in Tableau to visualize agricultural trends and program impacts, enhancing stakeholder engagement.
  • Applied Lean and Agile methodologies to improve program efficiency and ensure timely delivery of initiatives.

Education

Master's - Data Analytics and Technologies

University of Bolton
09.2022 - 05.2025

Bachelor of Arts - International Studies and Diplomacy

University of Benin
Benin City, Edo State
09.2011 - 9 2015

Skills

  • Business Intelligence
  • Data Visualization
  • Tableau
  • Power BI
  • Google BigQuery
  • Data Analysis

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Certification

  • Certified Analytics Professional (CAP), 01/01/24
  • Google Data Analytics Professional Certificate, 01/01/22
  • Google Project Management: Professional Certificate, 01/01/22
  • Tableau Desktop Specialist, 01/01/24
  • Communication Specialist, 01/01/22
  • Leadership Training (Agriculture Youth for Change), 01/01/22

Projects

Telecom Expense Optimization Using Big Data and BI Tools, Analyzed large telecom datasets using SQL to identify cost-saving opportunities., Developed Power BI dashboards to visualize spending patterns, identify anomalies, and monitor service quality in real time., Automated data cleaning and transformation tasks using Python, enhancing data accuracy by 15%., Developed an automated ETL pipeline to load and update product records in real time, reducing update time by 20%., Created BigQuery and Excel reports to monitor data quality metrics, enabling better decision-making by senior management.

Timeline

Telecoms Expense Analyst (Contract)

Maintel
12.2023 - 02.2024

Data Administrator

Direct Heating Spares
08.2023 - 05.2025

Direct Support Professional (Adult Services)

National Autistic Society (NAS)
12.2022 - 08.2023

Master's - Data Analytics and Technologies

University of Bolton
09.2022 - 05.2025

Program Coordinator

Nigerian Women Agro Allied Farmers Association (NIWAAFA)
01.2016 - 08.2022

Bachelor of Arts - International Studies and Diplomacy

University of Benin
09.2011 - 9 2015

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Jane Igbine