Responsibility for the provision of Catering, Housekeeping and Caretaking services to 1000 students and 300 staff.
Revenue generation through letting school facilities to external clients during holidays.
Operations Manager
Royal College of Obstetricians and Gynaecologists
London
08.2011 - 04.2015
Delivery of a range of high quality services to a wide client base including RCOG Members, staff, tenants and clients on site.
Income generation from conference venue hire and bedroom accommodation.
Facilities Manager
Royal College of Obstetricians and Gynaecologists
London
02.1996 - 08.2011
Provision of overnight accommodation, catering, cleaning, portering, mail room, reception and switchboard services.
Managing a diverse team to achieve the above.
Deputy Catering Manager
Debenhams
Harrow on the Hill, Middlesex
05.1992 - 01.1996
Responsibility for running the department on a daily basis, including recruitment and training of staff, organising rotas, ordering stock, cost control and associated administrative procedures.
Education
BSc (Hons) - Hotel and Catering Management
Manchester Polytechnic
Manchester
09.1987 - 06.1991
A-Levels - French, History and Home Economics
Hunmanby Hall School
Hunmanby, North Yorkshire
09.1985 - 07.1987
Skills
Customer-focussed
Excellent verbal communication skills
Strong written communication, with a meticulous attention to detail
Commercially aware, with responsibility for revenue generation
Strong organisation and administrative skills
Proficiency in MS Outlook, Excel and Word with the ability to learn other applications
Certification
Safefuarding Training - [Timeframe]
National College Manual Handling certificate: March 2023
Level 3 Food Hygiene and Safety in Catering: January 2023
Care Coordinator at Royal Freemasons' Benevolent Institution Moonbi Masonic VillageCare Coordinator at Royal Freemasons' Benevolent Institution Moonbi Masonic Village