Overview
Work history
Education
Skills
Certification
Timeline
OperationsManager

Jane Horsnell

Amersham,Buckinghamshire

Overview

31
31
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Operations Manager

The Royal Masonic School for Girls
Rickmansworth, Hertfordshire
04.2015 - 05.2023
  • Responsibility for the provision of Catering, Housekeeping and Caretaking services to 1000 students and 300 staff.
  • Revenue generation through letting school facilities to external clients during holidays.

Operations Manager

Royal College of Obstetricians and Gynaecologists
London
08.2011 - 04.2015
  • Delivery of a range of high quality services to a wide client base including RCOG Members, staff, tenants and clients on site.
  • Income generation from conference venue hire and bedroom accommodation.


Facilities Manager

Royal College of Obstetricians and Gynaecologists
London
02.1996 - 08.2011
  • Provision of overnight accommodation, catering, cleaning, portering, mail room, reception and switchboard services.
  • Managing a diverse team to achieve the above.

Deputy Catering Manager

Debenhams
Harrow on the Hill, Middlesex
05.1992 - 01.1996
  • Responsibility for running the department on a daily basis, including recruitment and training of staff, organising rotas, ordering stock, cost control and associated administrative procedures.

Education

BSc (Hons) - Hotel and Catering Management

Manchester Polytechnic
Manchester
09.1987 - 06.1991

A-Levels - French, History and Home Economics

Hunmanby Hall School
Hunmanby, North Yorkshire
09.1985 - 07.1987

Skills

  • Customer-focussed
  • Excellent verbal communication skills
  • Strong written communication, with a meticulous attention to detail
  • Commercially aware, with responsibility for revenue generation
  • Strong organisation and administrative skills
  • Proficiency in MS Outlook, Excel and Word with the ability to learn other applications

Certification

  • Safefuarding Training - [Timeframe]
  • National College Manual Handling certificate: March 2023
  • Level 3 Food Hygiene and Safety in Catering: January 2023
  • Level 2 Food Allergen Awareness: September 2022


Timeline

Operations Manager

The Royal Masonic School for Girls
04.2015 - 05.2023

Operations Manager

Royal College of Obstetricians and Gynaecologists
08.2011 - 04.2015

Facilities Manager

Royal College of Obstetricians and Gynaecologists
02.1996 - 08.2011

Deputy Catering Manager

Debenhams
05.1992 - 01.1996

BSc (Hons) - Hotel and Catering Management

Manchester Polytechnic
09.1987 - 06.1991

A-Levels - French, History and Home Economics

Hunmanby Hall School
09.1985 - 07.1987
Jane Horsnell