Summary
Overview
Work history
Education
Skills
Custom
Certification
References
Timeline
Generic

Jane Heaton

Liverpool,Merseyside

Summary

Qualified RMN with 18 years of experience in promoting health and wellbeing through a person-centred approach. Expertise in managing diverse conditions, including forensic cases, progressive neurological diseases, brain injury, personality disorders and physical and mental illness, including children with complex needs (PEGs & Tracheostomies). Proficient in developing, implementing, and evaluating individualised care plans using digital systems like Nourish. Committed to enhancing skills and knowledge to improve patient outcomes.

Overview

2026
2026
years of professional experience
2012
2012
years of post-secondary education
1
1
Certification

Work history

Project Quality Implementation Manager

Exemplar Healthcare
Rotherham
01.2024 - 07.2025
  • Provided clinical and operational support to the homes, fostering continuous improvement regarding care planning, risk assessment and MCA and Best Interest Meetings (via the digital care management platform).
  • Mentored nursing teams to achieve superior clinical outcomes through effective coaching.
  • Engaged in audits and quality planning to ensure compliance with regulations.
  • Cultivated a culture prioritising accountability and outstanding care delivery.


Agency Nurse

Search/Jane Lewis
Liverpool
  • Provided effective and efficient nursing services to diverse patient groups.
  • Managed rapidly changing situations with calm professionalism, ensuring optimal patient outcomes.
  • Developed individualised care plans for improved patient experience.

Case manager

Circle Case Management
Liverpool
07.2021 - 08.2022
  • Advocated for clients' rights, ensuring fair treatment and access to services.
  • Developed personalised care plans by assessing clients' needs and resources.
  • Guided families through complex healthcare systems to secure necessary services.
  • Assessed risk factors in clients' environments, promoting safe living conditions.
  • Drafted detailed case reports documenting all interactions and interventions with clients.

Education

Diploma - Mental Health Registered Nurse

Edge Hill University

NVQ Level 5 - Management & Leadership

In House
09.2018 - 09.2019

CPD University Credits - Risk Assessment & Management, Psychosocial Interventions & CBT, Research Module

Liverpool John Moore's University
Liverpool
09.2010 - 09.2014

Skills

  • Tracheostomy and PEG care
  • Risk assessment and crisis intervention
  • Leadership and quality control
  • Care planning and audits
  • Quality improvement initiatives
  • Communication skills
  • Problem-solving strategies
  • Relationship-building techniques
  • Quality assurance practices
  • Knowledge of Nourish and PCS

Custom

Achieving positive client outcomes through collaborative, empathic, and high standards.

Certification

Foot Health Care Practitioner (RQF) Diploma Level 3 (2017)

References

References available upon request.

Timeline

Project Quality Implementation Manager

Exemplar Healthcare
01.2024 - 07.2025

Case manager

Circle Case Management
07.2021 - 08.2022

NVQ Level 5 - Management & Leadership

In House
09.2018 - 09.2019

CPD University Credits - Risk Assessment & Management, Psychosocial Interventions & CBT, Research Module

Liverpool John Moore's University
09.2010 - 09.2014

Agency Nurse

Search/Jane Lewis

Diploma - Mental Health Registered Nurse

Edge Hill University

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Jane Heaton