Summary
Overview
Work history
Education
Skills
Accomplishments
Timeline
Teacher

Jane Harrison

London

Summary

Highly skilled professional with expertise in Microsoft Office, advanced IT skills, and PowerPoint. Able to demonstrate exceptional customer service and life coaching abilities, with a strong focus on problem-solving and communication skills. Known for remaining calm under pressure and delivering high-quality results.

Organised and dependable and successful at managing multiple priorities with a positive attitude and sense of humour.

Overview

31
31
years of professional experience

Work history

Various Freelance Roles

Event Agency
London
03.2023 - 05.2025
  • Ensure smooth operations and room configurations by co-ordinating with in-house staff.
  • Maintain cleanliness and upkeep of venues to enhance overall experience.
  • Streamline registration and check-in/check-out procedures for efficiency.
  • Oversee delegate movement between locations to ensure timely arrivals.
  • Serve as initial contact for both speakers and participants, providing essential support.

Practice Manager, Maternity Cover Contract

Tasou Associates
Islington
07.2023 - 12.2024
  • Managed operational processes for utility and phone contracts, ensuring efficiency across projects.
  • Developed Excel spreadsheets that streamlined data entry and reporting tasks.
  • Calculated and invoiced clients monthly for over 35 projects, ensuring timely payments.
  • Maintained office supplies to support daily operations and staff requirements.
  • Supported finance department with data entry into company ledgers for accurate financial tracking, purchasing and reconciliations.
  • Acted as first point of contact for clients and contractors, facilitating effective communication.
  • Chased outstanding invoices to improve cash flow and reduce non-payment issues.
  • Provided administrative support to Director, enhancing overall operational efficiency.

Property Manager Assistant, Temporary Contract

Langford Chase
Highgate
11.2022 - 03.2023
  • Managed tenant complaints, repairs, and maintenance through in-house CRM system.
  • Prepared tenancy agreements and oversaw deposit management processes.
  • Ensured accurate maintenance of EPC and EICR certificate databases.
  • Regularly liaised with contractors to facilitate prompt site visits.
  • Acted as primary contact for tenants and contractors, fulfilling PA responsibilities.

Club Secretary/Duty Manager

The Laboratory Spa & Health Club
Muswell Hill
10.2016 - 11.2022
  • Served as first-line response for 3,200 members, resolving issues in person, on phone, and via enquiries box.
  • Issued annual renewal invoices to maintain accurate financial records.
  • Conducted tours for potential clients, ensuring seamless application to membership transition.
  • Utilised advanced CRM skills with Perfect Gym software to train team members effectively.
  • Edited and proofread sales and marketing materials.
  • Generated financial reports by inputting data accurately into systems.
  • Maintained up-to-date accounts, followed up on non-payments, and identified mutually beneficial solutions.
  • Administered direct debit processes and resolved payment issues.

Life Coach

Self-employed
04.2011 - 09.2016
  • Facilitated client alignment with core values through targeted questioning and active listening.
  • Identified patterns and limiting beliefs to promote personal growth.
  • Guided clients through transitions, offering support and strategies for change.

Facilities Support, Annual Contract

Jardine Lloyd Thompson
Aldgate
03.2010 - 03.2011
  • Executed thirteen national office closures and relocations efficiently through remote management.
  • Delivered various projects, including regional archiving and recycling solutions.
  • Managed contract terminations for utilities, office furniture, and supplies, overseeing fixed asset collection.

Office Manager

Morgans Financial Services
Mayfair
08.1997 - 09.1999
  • Provided comprehensive PA support to Director, improving workflow efficiency.
  • Maintained and installed systems for managing filings, sickness records, and holiday schedules.
  • Managed office supply inventory while adhering strictly to budget limits.
  • Reviewed CVs and interviewed candidates to ensure alignment with organisational needs.
  • Conducted training sessions on Excel and Word for staff development.
  • Coordinated events to foster team cohesion and morale.
  • Oversaw reception operations to ensure a welcoming environment.

PA

ICV
Cannon Street
05.1994 - 07.1997
  • Provided robust administrative assistance to two Company Directors and a large sales team.
  • Successfully managed diaries while coordinating international travel and accommodation bookings.
  • Created impactful PowerPoint presentations for various corporate needs.
  • Organised board meetings, ensuring meticulous minute-taking for reference.
  • Handled incoming calls professionally, ensuring excellent customer service delivery.

Education

GSCE’s - Mathematics, English Language, English Literature, French, History, Domestic Science

Birkenhead High School for Girls
The Wirral, Merseyside

B/TEC National Diploma - Business Studies, Economics, Law, Business French, Sociology, Typing and Shorthand, People & Communication

Carlett Park College
The Wirral, Merseyside

Skills

  • Microsoft Office
  • Advanced IT Skills
  • PowerPoint
  • Customer Service
  • Life coach
  • Problem-solving
  • Communication skills


Accomplishments

  • Sahara Desert trek, Morocco – a personal, physical challenge
  • Carpathian Mountains trek - raised £3,700 for The Libearty Bear Foundation
  • How to be your own Life Coach article published in a national magazine

Timeline

Practice Manager, Maternity Cover Contract

Tasou Associates
07.2023 - 12.2024

Various Freelance Roles

Event Agency
03.2023 - 05.2025

Property Manager Assistant, Temporary Contract

Langford Chase
11.2022 - 03.2023

Club Secretary/Duty Manager

The Laboratory Spa & Health Club
10.2016 - 11.2022

Life Coach

Self-employed
04.2011 - 09.2016

Facilities Support, Annual Contract

Jardine Lloyd Thompson
03.2010 - 03.2011

Office Manager

Morgans Financial Services
08.1997 - 09.1999

PA

ICV
05.1994 - 07.1997

GSCE’s - Mathematics, English Language, English Literature, French, History, Domestic Science

Birkenhead High School for Girls

B/TEC National Diploma - Business Studies, Economics, Law, Business French, Sociology, Typing and Shorthand, People & Communication

Carlett Park College

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