Jane Fleming
Cheadle,United Kingdom
Summary
Detail-oriented professional with expertise in online moderation tools, adept at mediating disputes and fostering constructive dialogue. Demonstrates a strong tolerance for diverse opinions, resilience under pressure, and a positive attitude in challenging environments. Skilled in patient communication and conflict resolution, with a focus on maintaining respectful and inclusive interactions. Committed to leveraging these strengths to support effective community management and engagement.
Overview
33
33
years of professional experience
14
14
years of post-secondary education
Work history
Principal Moderator
OCR
2011.01 - 2025.11
- Led team of moderators to ensure standardised moderation aligned with National Entry requirements.
- Produced and delivered CPD resources for OCR, enhancing training effectiveness.
- Served as team lead for R184 examination, overseeing all preparatory activities.
- Authored examination paper and marking scheme for external assessment in Cambridge Nationals Sports Studies.
- Cultivated positive environment for discussion by moderating comments and posts.
- Delivered timely solutions to user's queries enhancing customer satisfaction levels.
- Facilitated open dialogue whilst effectively managing sensitive topics creating a safe space for all users.
- Utilised effective communication skills for explaining moderation decisions to users.
- Advised teams on current standards and legislations to deliver compliant assessments.
- Verified validity and reliability of instructions and outcomes to uphold compliance.
- Moderated activity to verify compliance with set benchmarks and standards.
- Confirmed fair, robust procedures and processes to deliver high-quality moderation activity.
Examiner
Pearson Edexcel
2001.01 - 2025.11
- Mark examination for A2 PE.
Education Manager
People Plus
2019.04 - 2025.11
- Led administration and teaching staff to achieve contractual targets.
- Prepared for government and internal quality inspections, achieving Grade 2 in August 2024 and February 2020.
- Liaised with partner agencies to sequence adult learners in custody, aiding in reoffending reduction.
- Prioritised inclusivity and diversity in curriculum design, promoting equal opportunities for all students.
- Implemented effective budget management practices for optimal resource allocation.
- Enhanced staff morale through recognition initiatives for better work performance.
- Upheld highest standards of safety and hygiene within the institution to ensure student welfare.
- Led professional development workshops with focus on innovative teaching strategies.
- Oversaw recruitment and training of new teachers for higher quality education.
- Established strict adherence to regulatory guidelines, ensuring compliance at all levels.
- Targeted underperforming areas within the school system; implemented improvement measures.
- Instituted data-driven decision making with detailed analysis of student performances.
- Worked with individuals to create learning plans.
- Produced project and internal reports to review programme success.
- Helped potential learners to overcome existing barriers to learning.
- Sought and incorporated feedback to refine education programme and identify areas for improvement.
- Supported and mentored team of education managers to enhance operational effectiveness.
Education Manager
Milton Keynes College
2012.08 - 2019.03
- Assisted education manager in managing contract data and achieving enrolment targets.
- Supported team of tutors in planning, delivering, and assessing curriculum areas.
- Oversaw lead Internal Quality Assurer (IQA) role to ensure compliance with standards.
Curriculum Manager
The Manchester College
2011.09 - 2012.08
- Managed verification of vocational and functional skills courses for adult learners in custody.
Assisted tutors with strategic lesson planning and execution. - Managed academic schedule planning, ensuring optimal use of resources and time slots available.
- Streamlined curriculum processes for more efficient delivery of educational content.
- Mentored junior staff members to foster a culture of continuous improvement.
- Advocated for a learner-centric focus within the department's strategy discussions.
- Improved student engagement with implementation of innovative teaching strategies.
Long term Maternity Supply Cover
Teachers UK
2011.01 - 2011.08
- Deliver all aspects of PE curriculum.
PADI Master Diving Instructor
Aquanauts Grenada
2006.08 - 2010.12
- Lead dives and teach PADI courses up to and including Assistant Instructor.
Head of Department PE.
St Thomas More Catholic School
1999.09 - 2006.08
- Lead team of 7 specialists to deliver PE curriculum throughout Key Stages 3, 4, and 5 including GCSE and AS/A2 PE.
- Coordinated inter-departmental meetings, fostering open communication and collaborative problem-solving.
- Spearheaded change management initiatives leading to increased adaptability amongst staff.
- Created robust reporting systems to track departmental progress accurately.
- Delegated tasks effectively, promoting accountability and high-performance culture.
- Facilitated professional development workshops enhancing staff skills and capabilities.
Teacher of PE, Deputy Head of House
St Cleres School
1994.09 - 1999.08
- Plan and deliver PE throughout Key stage 3 and 4 including GCSE, Pastoral responsibility for approximately 250 pupils.
- Coordinated school trips, broadened the pupils' cultural exposure and understanding.
- Communicated regularly with parents about their children's performance and behaviour at school.
- Developed engaging lesson plans by applying knowledge of educational theories and methods.
- Collaborated with special education professionals to cater for needs of differently-abled pupils in regular classrooms.
- Organised school events such as sports day showcasing student talents beyond academics.
Teacher of PE
Fitzwimarc School
1993.01 - 1994.01
- Plan and deliver PE throughout Key Stage 3 and 4.
Education
ILM Level 5 -
City and Guilds
2015.01 - 2016.01
Level 3 Certificate - Assessing Vocational Achievement, Leading the Internal Quality Assurance Process
City and Guilds
2012.01 - 2012.01
A Level - Psychology, Sociology
Southend Adult Community College
1998.01 - 1999.01
B.Ed HONS - Secondary PE with English
West Sussex Institute of Higher Education
1989.01 - 1993.01
HND - Business and Finance with Sports Coaching
Crewe and Alsager College of Higher Education
1988.01 - 1989.01
A level, O level - Law, Art, English Language, English Literature, Maths, RE, History, French, Art
John Taylor High School
1979.01 - 1986.01
Skills
- Online moderation tools efficiency
- Tolerance for diverse opinions
- Mediating disputes
- Patient communication
- Positive attitude
- Resilience under pressure
References
References available on request.
Timeline
Education Manager
People Plus
2019.04 - 2025.11
ILM Level 5 -
City and Guilds
2015.01 - 2016.01
Education Manager
Milton Keynes College
2012.08 - 2019.03
Level 3 Certificate - Assessing Vocational Achievement, Leading the Internal Quality Assurance Process
City and Guilds
2012.01 - 2012.01
Curriculum Manager
The Manchester College
2011.09 - 2012.08
Principal Moderator
OCR
2011.01 - 2025.11
Long term Maternity Supply Cover
Teachers UK
2011.01 - 2011.08
PADI Master Diving Instructor
Aquanauts Grenada
2006.08 - 2010.12
Examiner
Pearson Edexcel
2001.01 - 2025.11
Head of Department PE.
St Thomas More Catholic School
1999.09 - 2006.08
A Level - Psychology, Sociology
Southend Adult Community College
1998.01 - 1999.01
Teacher of PE, Deputy Head of House
St Cleres School
1994.09 - 1999.08
Teacher of PE
Fitzwimarc School
1993.01 - 1994.01
B.Ed HONS - Secondary PE with English
West Sussex Institute of Higher Education
1989.01 - 1993.01
HND - Business and Finance with Sports Coaching
Crewe and Alsager College of Higher Education
1988.01 - 1989.01
A level, O level - Law, Art, English Language, English Literature, Maths, RE, History, French, Art
John Taylor High School
1979.01 - 1986.01