Jane Emma Clark
Raunds,Northamptonshire
Summary
Organized professional with a strong background in financial management and administrative tasks. Demonstrates proficiency in bookkeeping principles, data entry, and account reconciliation, contributing to accurate financial reporting. Known for exceptional planning and prioritization skills that drive company goals. Dedicated to maintaining meticulous records and improving operational efficiency.
Overview
40
40
years of professional experience
31
31
years of post-secondary education
Work history
Book Keeper
Premier Accountancy
Hitchin, Hertfordshire
08.2021 - Current
- Assisted in compiling monthly and quarterly VAT returns.
- Supported the preparation of end-of-year accounts data.
- Managed collection and processing of client paperwork regularly.
- Helped collate purchase invoices, sales invoices, and expenses.
- Reconciled bank statements using accounting software.
- Worked to meet deadlines for VAT returns and accounts compilation.
- Performed comprehensive bookkeeping, including ledger maintenance.
- Developed efficient filing systems for easy document retrieval.
- Produced financial reports using bookkeeping software.
- Balanced general ledger by accurately reconciling entries.
- Utilised accounting software for simplified calculations.
- Handled bank and balance sheet reconciliations regularly.
- Entered financial data into accounting databases for accuracy.
- Managed a diverse client portfolio with tailored strategies.
- Prepared and submitted client VAT returns ensuring compliance.
Senior Learning Resource Centre (LRC) Manager
Manor School
Raunds, Northamptonshire
10.2016 - 07.2021
- Supported provision of quality learning resource centre at Manor School.
- Guided and assisted sixth form students to improve academic performance.
- Cooperated with senior leadership team, parents, and external agencies to meet student needs.
- Implemented initiatives to boost reading and language skills for younger students.
- Oversaw budget allocations for resources to ensure cost-effective purchasing and use.
- Managed daily operations of learning resource centre to maintain functionality and accessibility.
- Controlled inventory to minimise stock shortages.
Training Teaching Assistant
Kimbolton Prep School and Spaldwick School, Cambridgeshire
Cambridge, Cambridgeshire
09.2012 - 07.2013
- Assisted in classroom management by fostering student engagement and participation.
- Ensured a safe and inclusive environment for all students.
- Provided constructive feedback on pupil work to identify areas for improvement.
- Delivered one-on-one guidance to students requiring academic support.
- Monitored students during breaks to guarantee safety.
- Supported students in various school settings, including dining room, library, and playground.
- Suggested additional resources to improve student skills.
Manager
Maple Chiropractic Clinic
Stevenage, Hertfordshire
02.2005 - 09.2012
- Established and operated chiropractic clinic in Stevenage, Hertfordshire, including company formation and system implementation.
- Supported excellence in patient care and staff development through effective coaching and training.
- Led team in developing and implementing efficient operational procedures enhancing patient flow.
- Managed scheduling and coordination of appointments ensuring optimal use of resources.
- Oversaw patient care administration and maintained compliance with healthcare regulations.
- Trained and mentored staff on best practices for patient interaction and clinic operations.
- Facilitated communication between healthcare professionals to improve treatment plans and outcomes.
- Developed and maintained relationships with patients fostering a welcoming clinic environment.
- Reviewed and refined clinic processes to enhance service delivery and patient satisfaction.
- Organised staff meetings to discuss performance improvements and address operational challenges.
- Cultivated strong relationships with clients to secure repeat business.
- Led performance reviews, identified areas for improvement.
- Facilitated staff training, resulting in better customer service.
- Secured new business opportunities with successful networking events.
- Liaised with suppliers to ensure timely deliveries.
- Fostered a positive work environment with regular team-building activities.
- Delegated tasks efficiently to maximise productivity.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Led and managed administrative staff to maintain smooth daily operations.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Maintained high standards to meet and exceed patient expectations.
Customer Service Manager and Branch Manager
Nationwide Building Society
North Finchley, Barnet
05.1989 - 11.2003
- Assisted teams in achieving branch targets as customer service manager and branch manager.
- Coordinated meetings to distribute daily tasks among staff members.
- Supported training initiatives to enhance employee performance and morale.
- Aided in managing daily operations of branch to ensure excellent customer service.
- Contributed to development of training programmes for staff to improve skills and service standards.
- Helped resolve customer complaints to maintain satisfaction and loyalty.
- Participated in conducting performance evaluations to identify areas for staff development.
- Encouraged collaboration by facilitating regular team meetings to share best practices.
- Assisted in monitoring compliance with regulatory requirements to uphold operational integrity.
- Promoted staff development through ongoing training initiatives.
- Fostered positive relationships through effective communication.
- Resolved complaints efficiently to reinforce customer loyalty.
Assistant Supervisor
Barclays Bank Plc
North Finchley, Barnet
07.1986 - 04.1989
- Assisted in completing bank trainee programme and achieved position of assistant supervisor.
- Supported team by addressing customer queries and organising workloads.
- Collaborated with departments to improve customer service strategies and resolve issues.
- Addressed customer complaints to maintain satisfaction levels.
- Managed staff schedules to ensure effective resource use.
- Photocopied and printed materials for meetings.
- Screened phone calls and communicated messages clearly.
Education
Teaching Assistant Level 3 Diploma - Teaching
Cambridge Open College
Cambridge, Cambridgeshire 09.2012 - 06.2023
NVQ Level 4 - Management
Nationwide
London 01.1989 - 01.2003
Finchley Manorhill School
Finchley, London 01.1982 - 01.1986
NVQ Level 2 - Beauty
Amersham & Wycombe College
High Wycombe, Buckinghamshire 09.1998 - 06.2000
Skills
- Sage 50 expertise
- Sales receipt organization
- Bookkeeping software proficiency
- Bank deposit coordination
- Numerical accuracy
- Data entry precision
- Administrative efficiency
- Customer service excellence
- Invoice processing skills
- Client relations management
- Microsoft Excel proficiency
- Account reconciliation expertise
- VAT reporting knowledge
Interests
I enjoy walking, eating out at restaurants, listening to music and going to concerts and have a love for most sports.
Accomplishments
I received the accolade of 'unsung hero' when I was working for the Nene education trust. The award was given for the work I carried out with students in 2021 for services above and beyond what was expected of me. I was very honoured to receive the award.
References
References available upon request.
Timeline
Book Keeper
Premier Accountancy
08.2021 - Current
Senior Learning Resource Centre (LRC) Manager
Manor School
10.2016 - 07.2021
Training Teaching Assistant
Kimbolton Prep School and Spaldwick School, Cambridgeshire
09.2012 - 07.2013
Teaching Assistant Level 3 Diploma - Teaching
Cambridge Open College
09.2012 - 06.2023
Manager
Maple Chiropractic Clinic
02.2005 - 09.2012
NVQ Level 2 - Beauty
Amersham & Wycombe College
09.1998 - 06.2000
Customer Service Manager and Branch Manager
Nationwide Building Society
05.1989 - 11.2003
NVQ Level 4 - Management
Nationwide
01.1989 - 01.2003
Assistant Supervisor
Barclays Bank Plc
07.1986 - 04.1989
Finchley Manorhill School
01.1982 - 01.1986